Island Volkswagen
Staten Island, NY
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stress-free I came in to change the oil-pump and experienced good service thanks to Richard who took his time to thoroughly explain to me the issue of the car and I came in to change the oil-pump and experienced good service thanks to Richard who took his time to thoroughly explain to me the issue of the car and the process that they underwent to resolve it. With Regards, Mr.Lleshi More
Prompt service on my Jetta Prompt friendly service on my Jetta!! Thank you very much Richard Vicioso for your professionalism in taking care of the service on my car and quick Prompt friendly service on my Jetta!! Thank you very much Richard Vicioso for your professionalism in taking care of the service on my car and quick service too!!! Christine Cutrone More
Best Car Buying Experience In My Life Excellent customer service Amazing staff Great cars on lot for all price ranges Clean and all the staff were friendly and accommodating to all our Excellent customer service Amazing staff Great cars on lot for all price ranges Clean and all the staff were friendly and accommodating to all our needs. Can't be beat!!! Highly recommended!! More
Terrific! So happy we went to Island Volkswagen for my daughter's first car purchase. Everyone there was terrific. Our sales consultant, Maria Ruiz, was very So happy we went to Island Volkswagen for my daughter's first car purchase. Everyone there was terrific. Our sales consultant, Maria Ruiz, was very friendly, patient and knowledgeable. Because we selected a color that was not in the showroom, Maria made every effort to search for it, keep us updated, and bring it to Island Volkswagen. The Sales Manager, Rodney Glenn was a true professional. He was detailed, thorough, and made the process stress-free. Together they helped my daughter find the perfect car at a price that she could afford. Island Volkswagen and their associates, Maria and Rodney, made this experience smooth, pleasant and memorable for my daughter. More
Good customer service Very impressed with the customer service at Volkswagen they were extremely helpful and professional they worked around the price I was able to pay and Very impressed with the customer service at Volkswagen they were extremely helpful and professional they worked around the price I was able to pay and were really nice and friendly I would recommend Eihab for a salesman he's extremely patient and always makes sure the customer is happy More
My wheels are turning!! I wanted something different and after doing my research I was intrigued by Volkswagen. I went to the dealership walked away astonished. Thomas helped I wanted something different and after doing my research I was intrigued by Volkswagen. I went to the dealership walked away astonished. Thomas helped me and greeted me with such a warm familiar feeling you only receive with relatives. He showed me around and shared some knowledge from experience that you can't read about. My wife and I are coming close to which vehicle to choose, but it will definitely be from Thomas at Staten Island Volkswagen. More
First Class Dealership My experience at Island Volkswagon on a whole was pleasant. They weren't pushy and did not try to sell me a car I cannot afford. Danielle Mantone, my My experience at Island Volkswagon on a whole was pleasant. They weren't pushy and did not try to sell me a car I cannot afford. Danielle Mantone, my Sales Consultant was very knowledgeable about all the models that Volkswagon had to offer. This was my first experience in 13 years buying a car and she made it very easy and pleasurable. Rodney Glenn, the sales Manager was also an absolute pleasure to deal with and I thank you both for your professionalism and making me feel very comfortable buying my first car in a long time. Island Volkswagon is tops on my list as a dealership and one I will return to over and over again. Thank you again Danielle for a wonderful experience. And thank you for taking the time to go over all of the extra, crazy, technology the car offers. You are the best!!! More
Ask for Ingrid Roosma, she's the best! I did not expect to leave the dealer with a new car however Ingrid went above and beyond expectations where the failed tremendously If it wasn't for I I did not expect to leave the dealer with a new car however Ingrid went above and beyond expectations where the failed tremendously If it wasn't for Ingrid's professionalism and instinct to identify the sale would close, I would have walked out. Do not bother dealing with the sales manager, as he's more concerned with commission than matching a driver with the right car at the right price. I highly highly recommend asking for her as she is focused on solutions, not obstacles. Not only that but she stuck to kindness and professionalism after the sale, helping anywhere she could and assisting the process along where she could not directly help. 6 stars for her and I will be going back to VW again and hoping to work with her in the future. More
Ingrid is the best I didn't plan to trade in my Audi A6 but she made it very pleasant and fast. I love my Passat with lighting package. The front assist works oh my god. I didn't plan to trade in my Audi A6 but she made it very pleasant and fast. I love my Passat with lighting package. The front assist works oh my god. It is great.very nice! More
Good People - Good Cars! Ingrid Roosma and Rodney Glenn found my car after everyone else couldn't - she is polite, smart, and made us very happy with our purchase. Rodney was Ingrid Roosma and Rodney Glenn found my car after everyone else couldn't - she is polite, smart, and made us very happy with our purchase. Rodney was very knowledgeable and worked for us even while on vacation. Thanks Ingrid and Rodney. More