Island Volkswagen
Staten Island, NY
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Great experience Ingrid was wonderful!! No pressure salesperson which is what we like - she made process so easy - would definitely work with her again !!overall great Ingrid was wonderful!! No pressure salesperson which is what we like - she made process so easy - would definitely work with her again !!overall great experience ;))) More
New Lease We were very happy with the way Ingrid did not push us to make a decision for getting a new lease. They worked with us to get the price we could work We were very happy with the way Ingrid did not push us to make a decision for getting a new lease. They worked with us to get the price we could work with, with an upgraded model. We will continue doing business with Ingrid. More
2016 jetta gli Purchased the gli. This car is great. I love everything about this car. Miguel helped me with every part of the process. He's definitely a five star t Purchased the gli. This car is great. I love everything about this car. Miguel helped me with every part of the process. He's definitely a five star type of guy. Every question I had he knew or found out for me. Everyone at my island volkswagen was extremely helpful. Will be refereeing people there. More
Great service Ingrid was really helpful and kind. I was desperated getting an orange convertible beetle car. Ingrid was very nice and help me out. My experience wit Ingrid was really helpful and kind. I was desperated getting an orange convertible beetle car. Ingrid was very nice and help me out. My experience with her was great. She answered all my questions and needs. I highly recommend her and also the deal ship . More
Ask for Ingrid! You won't regret it! First off, I have to state that I am no stranger to Volkswagen. I've purchased two brand new cars in the past (2010 Jetta in 2010 and 2013 CC in 2013) First off, I have to state that I am no stranger to Volkswagen. I've purchased two brand new cars in the past (2010 Jetta in 2010 and 2013 CC in 2013) I actually came in to the dealership to have my CC serviced. Rich in the service department was great with going the extra step to give me pricing opinions as well as very personable. While I was waiting for my car to be serviced I happened to step into the show room and I was immediately greeted very warmly by Ingrid. I told her that I was considering trading in my car because I wanted to lower my payments. I was possibly interested in a new Passat. Ingrid was determined to deliver what I wanted. There was a beautiful Passat that caught my eye in the showroom. Ingrid quickly got me into a Passat to test drive. I was impressed with the new features within the vehicle but more so of the knowledge that Ingrid had of the vehicle. She really took the time out to explain the features, ones that you wouldn't even think of. I told my fiancee to come to the dealership because I was really considering making a new purchase. He's a huge car fanatic and he has had two Volkswagens as well. Once he and Ingrid spoke their knowledge of cars, we began to talk numbers. I was really undecided but Ingrid really went above and beyond to get me into my new Passat. She was great. She took our picture with our new vehicle. Ingrid even waited for me to pull off the lot. I know this because I was under the pavilion and my satellite music wasn't working so I began to get out of the car. She was watching me through the door and came to me. I told her the satellite wasn't working. She stated it was because of the pavilion. We both got into the car and drove from out If it and the music worked. I thanked her again and again and gave her a hug. Two days later she even followed up with a phone call to see If I had any questions about the vehicle. I was extremely impressed with her service. If you will be shopping at this dealership ask for Ingrid. You won't regret it. I'm really glad I met her. The dedication that Ingrid has is unremarkable. More
Great Experience BEST Experience EVER buying a car! First off I was greeted by the General Manger Dean Palumbo, whom was very pleasant upon entering Island Volkswagen BEST Experience EVER buying a car! First off I was greeted by the General Manger Dean Palumbo, whom was very pleasant upon entering Island Volkswagen. The Sales Consultant, Miguel Reyes was extremely helpful, courteous, professional and knowledgeable. I didn't feel pressured or like he was just trying to just make a sale. Miguel answered all my questions and made sure I was comfortable with my new car before I drove away. He even surprised me with a text of pictures of my new car after it was cleaned and ready to go. I always had horrible experiences purchasing a car on Staten Island and always went to NJ but Miguel, as well as everyone else that worked there, were very helpful and friendly. When signing the final paperwork the Finance Manager, Mark Wildman made sure that he explained all the extra warranties and helped me pick out the package I was most comfortable with, without any added pressure. If your looking for a place to buy a car this is definitely the place to go! And I love my new Beetle Convertible (smile). More
First car expirence ! I went to Island Volkswagen to buy for my first car and it was a success ! Danielle helped me since the moment I got there to the minute they got my b I went to Island Volkswagen to buy for my first car and it was a success ! Danielle helped me since the moment I got there to the minute they got my brand new car into the lot, and she was amazing ! She was very professional and very generous. I would recommend everyone to buy a car there and deal with Danielle :) More
great experience My spouse and I went into this dealership looking to get a new lease for a volkwagen tiguan. Ingrid was helping us out, she was great and made the who My spouse and I went into this dealership looking to get a new lease for a volkwagen tiguan. Ingrid was helping us out, she was great and made the whole process enjoyable. Her personality is awesome she made us feel like we're talking to a friend rather than trying to just make a deal. The manager was very professional and nice as well, they both tried getting us the car we wanted. Our overall experience was nice and we would definitely recommend our family and friends. More
Great Test Drive Ingrid was so happy about her Volkswagens that I just had to make the drive to Staten Island. My heart had settled on a mustang, but the test drive wi Ingrid was so happy about her Volkswagens that I just had to make the drive to Staten Island. My heart had settled on a mustang, but the test drive with my sales lady Ingrid changed my mind. Got a great price leasing the GTI Autobahn too. I'm sending everyone I know to this gem of a place; its worth the drive!!! More
Volkswagen Tiguan I leased my Volkswagen Tiguan 2016 & Ingrid Roosma was EXCELLENTTTT , she was NICE,helpful,informative ,patient with me ,understood my needs & helped I leased my Volkswagen Tiguan 2016 & Ingrid Roosma was EXCELLENTTTT , she was NICE,helpful,informative ,patient with me ,understood my needs & helped me get the car I wanted More