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Island Toyota - Service Center

Staten Island, NY

3.9
112 Reviews

112 Reviews of Island Toyota - Service Center

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February 19, 2019

Maintenance and repairs Cecilia and chuck did a great job at taking care of my car’s needs.They both made sure that only those services needed were done in an excellent and e More

by Mark m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2019

OUTSTANDING SERVICE FRIM THE PROS Always a pleasure to bring my car in for repair or service. Friendly staff greets you and rear service staff processes your requests. Mechanics are w More

by Jo B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2019

GREAT service The customer representative explains clearly required work, keeps the schedule and is very professional and friendly. At the estimated time of service More

by coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2019

I didn't like costumer service They suppose to wash the car and they didn't. And I came in the costumer service no body wants to take care off and I got call car is ready to pick u More

by Aceteler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Priamo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2019

Highly Recommend I had 2 experiences with the service dept. First was with Besa and she couldn't have been more friendly, she makes you feel like a valued customer. My More

by Love4mycar3017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Besa Grajqevci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2019

Excellent job Service department and the staff there were very welcoming. As I inquired about some of my vehicle issues, they were very professional and were able t More

by paul2000y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Rim replacement Saw me there standing in the cold, helped me out immediately. Great service. Would recommend. Price was fair. No complaints. Replaced rim quickly. Th More

by Merola711
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great service Ever since I bought my car. I have'nt gone anywere else. I have always received very good and accurate service. Very highly recommend it. More

by Jen8910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Island Toyota responded

Thank you for leaving us a five-star rating, Jen! We are thrilled to hear that you recommend our dealership! We strive to work with our customers and help them make their car buying/service experience as simple as possible! Thank you for being such a pleasure to work with! -Island Toyota 844-677-3638

December 29, 2018

In and out service Quick response time... very easy to communicate with....complete honest with everything that goes on with my vehicle... I will return again in f need More

by Reem10303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Island Toyota responded

Our staff here at Island Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your successful experience! Hope to see you in the near future. -Island Toyota 844-677-3638

December 29, 2018

Stress Free Great service not pressured into getting repairs that are not needed . Fast Service good customer service .All service personnel very professional an More

by Bushwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Island Toyota responded

Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Island Toyota! Thanks again for all of your recommendations! We hope to see you again in the future! -Island Toyota 844-677-3638

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