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Island Toyota - Service Center

Staten Island, NY

3.9
112 Reviews

112 Reviews of Island Toyota - Service Center

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February 24, 2022

Cecilia the service manager is outstanding ! We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. More

by Marc.leichter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Always a pleasure to work with Cecilia - she is knowledgeable and explains service required in detail. I trust her completely and would only bring my Toyota and Subaru to her for repair. I cannot r More

by mamalele
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Pleased and satisfied with toyota service. Always professional, efficient and friendly. Celia is the best. She is knowledgeable, helpful, goes the extra mile to assist. Can always depend on Ce More

by jaswas61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

The service advisor (Celia) and the mechanic (Chuck) provided excellent service. Everything was explained in detail, the service was prompt and efficient. More

by Janab0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Chuck
February 14, 2022

I have been bringing my Toyotas to Island Toyota for my annual maintenance checks. Cecilia has been my consultant. I have found her to be very knowledgeable and extremely helpful with my getting the exact More

by ac3g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

I have been bringing my Avalon to this service center for 15 years, and 2 years prior for my Mazda. Cecelia Sterlacci has been my representative. She has been honest and trustworthy, Let's me know what is n More

by Retired RN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Island Toyota is the best! They've lovingly taken care of our 17 year old Toyota and kept it running amazingly well for its age. The whole staff treats us and the car well, and I have nothing but great thing More

by robinlockemonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Besa was an amazing Service Advisor. She was very informative and it is evident that her priority was customer service. She listened to my concerns about time and even confirmed my car would be read More

by Dnuzzela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Besa Grajqevci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

Hello well what can I say about Cecilia Sterlacci I’ve known her for almost 26 years and she is the best person to work with and I wouldn’t want anyone else to help me. She explains everything in detail a More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

I really appreciate how the service advisor Priamo listens to my concerns and recommends what’s necessary. I trust the advisor and mechanics working on my car has my best interest. More

by nicoleng2.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Besa Grajqevci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Florian Ndoci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ish & Malik
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