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Island Toyota - Service Center

Staten Island, NY

3.9
112 Reviews

112 Reviews of Island Toyota - Service Center

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May 03, 2022

Priamo was very helpful and quick to take care of my service request. I appreciate his hard work to give me the best experience at the dealer. More

by Stanislav Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Cecilia is and always has been my go to person when I get service performed. She always goes above my expectations and always makes it a positive experience! I have had many cars with Toyota, and I will co More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

BESA AND ZACH WERE VERY HELPFUL WHEN I BROUGHT MY 2 YEAR OLD SUBARU FORESTER TOURING IN FOR QUESTIONS ABOUT THE STARLINK SYSTEM. I FIND YOUR SERVICE STAFF VERY KNOWLEDGEABLE AND PROFESSIONAL. More

by Thrax18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Besa Grajqevci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ZACH==MASTER TECHNICIAN
March 02, 2022

Ceclia always has my best interest and is always honest. I would recommend her to everyone. More

by spaniel91585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Cecilia Sterlacci has been my Service Adviser for over 20 years (I'm on my third Camry) and she is the reason I always use this Service Department. She is amazingly knowledgable and, most important and appr More

by Joannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Cecilia is an absolute treasure. She has an encyclopedic knowledge of cars. She is beyond helpful. Easily the best service representative of any kind that my husband and I have ever More

by Joanneterminello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

I have been using the Toyota Service center for about 7 years. The service has been excellent. Everyone is courteous and friendly. I particularly like dealing with Celcilia Sterlacci an Assistant Service M More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

Came for an oil change, left with a friendship Good customer service is hard to come by at dealer service centers, but that's not the case with Cecilia at Island Toyota. She is both extremely knowledge More

by spower30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Sciarrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tripoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

I have been a repeat customer for the past 12 years. Cecilia is one of the best reps I have seen and now a trusted friend of my family. I know I can send my family members to her for help and she will t More

by Andres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

Cecilia is extremely knowledgeable and helpful regarding the service of my Toyota vehicles. She is the only service rep that I trust and deal with. She is the only reason I keep coming back to Island Toyota More

by tsantore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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