Island Toyota - Service Center

Oh my god I have been coming there multiple times for service and never had I had experience like I had with Lorena omg she was more then great she treated me w I have been coming there multiple times for service and never had I had experience like I had with Lorena omg she was more then great she treated me with care and respect I can’t belive how great she was. That I couldn’t wait to run home and tell everyone. Great pick there.will be returning for sure. More

Friendly and very helpful I brought my car in for service and a problem with my front leather seat. Laurena and Besa were the best. They went above and beyond to accommodate me I brought my car in for service and a problem with my front leather seat. Laurena and Besa were the best. They went above and beyond to accommodate me in every way. I can't say enough good things about them and the service department. I would recommend them. Thank you More

Friendly and efficient staff I recently heard a noise coming from my Mazda 3 Grand Touring which I wanted to have checked. I didn't have an appointment scheduled but I stopped in I recently heard a noise coming from my Mazda 3 Grand Touring which I wanted to have checked. I didn't have an appointment scheduled but I stopped in the Service Department anyway since I was so close by. I was greeted by the Service Manager, Besa G., and she took the time out of her busy day (it was a Saturday) to listen to my problem. She kindly told me that I didn't even need to bother calling for an appointment. She said for me to take the car in any time I wanted on Monday, and simply mention her name, and they would be happy to have someone take a ride with me, listen for the noise, and make any repairs (if needed). True to her word, I showed up first thing Monday morning, was again greeted by her, and I didn't even have to remind her who I was, because she remembered me. She had one of the Technicians ride along with me to listen for the problem, and everything was resolved to my liking in a very short amount of waiting time. They even gave the car a free wash before I drove it away. Nice touch! Should you need any service done on your car, I highly recommend the folks at Island Toyota/Mazda. I have had interactions with both Besa and a gentleman by the name of Florian Ndoci, and they are both courteous, professional, and a pleasure to deal with. More

Besa and David Outstanding work! I couldn’t be happier with the service. Real professional customer service! If i had multiple cars I would take them all to island m Outstanding work! I couldn’t be happier with the service. Real professional customer service! If i had multiple cars I would take them all to island mazda! More

Good customer service. Look for Sal the Manager he solve my problem with the car. The advisor Cecilia is a litle rude be aware of her. Look for Sal the Manager he solve my problem with the car. The advisor Cecilia is a litle rude be aware of her. More

don’t waste your time herr The service center staff are rude, unprofessional and disorganized. I would never return here or recommend them to anyone. A simple oil change took cl The service center staff are rude, unprofessional and disorganized. I would never return here or recommend them to anyone. A simple oil change took close to three hours WITH an appointment. More

New car owner First time island Toyota customer. Just renewed lease with 2017 highlander XLE. Never had a problem with any prior years. As a longtime lessee of High First time island Toyota customer. Just renewed lease with 2017 highlander XLE. Never had a problem with any prior years. As a longtime lessee of Highlander's since 2004 I was extremely pleased with our choice. Had a problem that was factory caused. Called for service and spoke with Greg initially, Professional personable, couldn't be nicer or help enough. Set up app't. Arrived at service center and met James my service advisor. Once again, couldn't ask for better care and desire to solve any problems vehicle had. Problem solved in no time flat. Great work. Would recommend island Toyota to anyone. Also a commendation to Sam 1 and Sam 2. They were great to meet and I couldn't ask for more personalized service. Thank you all once again. Oops thanks to Grace when making app't. Wonderful. All are a credit to themselves and to Island Toyota....Phil. More

very good service of toyota Very good service.Olga i the best salesperson, she has found a new car for me for good price.I am very happy with the car I bought at Toyota. Very good service.Olga i the best salesperson, she has found a new car for me for good price.I am very happy with the car I bought at Toyota. More