Island Toyota
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 AM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 AM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Typical bait and switch dealer will do what ever they can to get you in the door. Asks wild ADM on cars but doesn't disclose till you get there. Stay Far Away to get you in the door. Asks wild ADM on cars but doesn't disclose till you get there. Stay Far Away More
CECILIA IS THE BEST . I BEEN FOR 13 YEAR. COME BACK AGAIN. NOT SO MANY CARS IN I BEEN FOR 13 YEAR. COME BACK AGAIN. NOT SO MANY CARS IN More
Besa is an Exceptional asset to this Service center What a Great pleasure to deal with and such a nice personality with a big heart trying to do everything to please the customer, Besa is running it like sh a Great pleasure to deal with and such a nice personality with a big heart trying to do everything to please the customer, Besa is running it like she'd be the owner, If any company would like to learn how to have exceptional Customer Service they should all come to learn from Besa More
I can never praise the staff at Island Toyota enough. From the front end working with Cecilia who is always warm and welcoming, to the diligence of the mechanics, island should be the model for automotiv From the front end working with Cecilia who is always warm and welcoming, to the diligence of the mechanics, island should be the model for automotive customer service. They are never pushy with unnecessary repairs, picture and video evidence is provided and transportation to and from the shop is offered. Keep up the great work! More
I worked with Cecelia, who was my Service advisor, when I had my Prius towed there after its catalytic converter was stolen. She was so helpful, pleasant, knowledgeable, and professional. She patiently talke had my Prius towed there after its catalytic converter was stolen. She was so helpful, pleasant, knowledgeable, and professional. She patiently talked me through every step of the insurance and repair process, from beginning to end, with good humor and unrivaled expertise. I wish every problem I had could be handled by Cecelia! My catalytic converter was replaced very quickly, within budget, and my car was even returned to me nice and clean! I can’t say enough nice things about my experience at Island Toyota! More
Courteous, gregarious and industrious are just some of the words to describe Besa’s professional approach. Appreciated her knowledgeable explanation and kind countenance. An employee that adds value to he the words to describe Besa’s professional approach. Appreciated her knowledgeable explanation and kind countenance. An employee that adds value to her customers and constituents is indispensable— and that’s Besa! More
Priamo was very helpful and quick to take care of my service request. I appreciate his hard work to give me the best experience at the dealer. service request. I appreciate his hard work to give me the best experience at the dealer. More
If you want excellent customer service and an amazing experience and car then please come here!!! They are literally the best and have helped me so much with leasing my car. They made everything so easy experience and car then please come here!!! They are literally the best and have helped me so much with leasing my car. They made everything so easy . Ask for Greg!! He’s literally the best!!!! More
I bought Toyota Rav4 2018 from them on October 2021 and Ibrahim Usman was my sales man. I traded Toyota Yaris 2019 which he gave me very low price and he charged over priced for Toyota Rav4 2018 and told m Ibrahim Usman was my sales man. I traded Toyota Yaris 2019 which he gave me very low price and he charged over priced for Toyota Rav4 2018 and told me this is certified car which was not. I also putted $1000 up front which he kept in his pocket and not added in final sale I feel bad, he lied too much. More
Cecilia is and always has been my go to person when I get service performed. She always goes above my expectations and always makes it a positive experience! I have had many cars with Toyota, and I will co service performed. She always goes above my expectations and always makes it a positive experience! I have had many cars with Toyota, and I will continue to go to Cecilia for my car care. Thanks More