Island Subaru - Service Center

Do not go here Back in 15’, I was in the market for a Subaru STI, walked into Island Subaru(former Manfredi). Long story short, I was immediately profiled and left w Back in 15’, I was in the market for a Subaru STI, walked into Island Subaru(former Manfredi). Long story short, I was immediately profiled and left within 15 seconds of walking in. So I bought it elsewhere and am happy. I decided to try out the service center(local dealer) after realizing it is a different owner. Made an appointment a week in advance, with a loaner for an AC diagnosis. Appointment set for 9:20, and in the notes it says a different model Subaru, and c/s requests Loaner. Keep in mind, I took off work for this. Service writer says, we don’t have any loaners for you. Everyone in this place has an attitude and are non welcoming. I understand that this is not a luxury dealer but still believe a customer should be treated with the utter most respect. It’s a customer service based business. Nobody knows who put me in for an appointment. They decided to reschedule for me for next week and I left. I am definently not coming in. I am thankful that I did not give my business to the dealer when I was in the market for a car and glad I won’t be returning to give my business for service. I guess I’m better off working on the vehicle myself with less frustration. I left with a very bad taste in my mouth. I do not remember the names who I dealt with More

The small details I bring my Outback in to have all 4 breaks done. While I was driving home the steering wheel starts shaking once I go over 40 mph. I tell them I'l I bring my Outback in to have all 4 breaks done. While I was driving home the steering wheel starts shaking once I go over 40 mph. I tell them I'll bring it back the following weekend because I didn't want to pay the 15$ toll again. The following morning I'm driving and I hear a grinding. I call Island Subaru and the service guy actually hears the grinding through the phone. He said bring it right in. No problem. Before I leave my apartment, I look at the front wheel. It looked weird. I check the lug bolts, they were all a 1/2 on. Had I got on that bridge, that wheel would have come off. How do you let a car out of your garage without double checking the lug bolts. Careless from the word go. I would NEVER bring my car to this shop again. More

Review for Joby Joseph, who is the very good professional. Hello, My Name is Giorgi and I am the fan of Subaru and the member of the Subary club in Tbilisi, Georgia. My wife and me would like to express gra Hello, My Name is Giorgi and I am the fan of Subaru and the member of the Subary club in Tbilisi, Georgia. My wife and me would like to express gratitude towards Mr. Joby Joseph, who helped us very much to find the acceptable deal. He is a good professional, very polite and friendly person. He explained to us in detail everything what we wanted to know and helped us a lot to make appropriate deal. Thank Island Subary that you have a such an experiences and high qualifeid professionals. respectfuly, Giorgi Pateishvili More