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43 Reviews of Island Subaru - Service Center
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January 22, 2021
Island Subaru service dept I received Wonderful service from Bessa, Dennis and Florian only thing I could say great staff great service and sales department Oscar was right on the money great service at Su from Bessa, Dennis and Florian only thing I could say great staff great service and sales department Oscar was right on the money great service at Subaru been buying over 10 years would not drive any other car More
by saggrl33
Employees Worked With
Other Employees :
Oscar in sales and Bessa in service and her crew, Candice Steele
July 25, 2020
Salesperson Donna was so knowledgeable patient and thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about t thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about the cars she was selling. My husband and I never felt pressured to get one car over the other. She listened to our needs and concerns and worked with us. It was great that Subaru made the transition to our new car so easy yes taking care of the registration insurance and license plates for us. And when we went to pick up the car It was Donna who patiently went over all the dashboard technology and helped us get it working. The other staff at Subaru were also great. Everyone was respectful of the new age we live in with masking wearing and sanitizers. More
by Patricia
Employees Worked With
Chris Miros, Donna Nocerino
March 19, 2020
Joshua Mendez Despite all of the chaos caused by the current outbreak of COVID-19, Joshua Mendez made sure that all of the recalls that had to be done on my car, we Despite all of the chaos caused by the current outbreak of COVID-19, Joshua Mendez made sure that all of the recalls that had to be done on my car, were done. Everyone was really overwhelmed, including him, since he and the service manager (Bessa) were the only ones "manning the fort", but still, Joshua made sure that I was taken care of and was a man of his word. Thank you so much for everything, Joshua. More
by charlybasset
Employees Worked With
Joshua Mendez
February 10, 2020
Can"t believe it Everything went better thanI expected it to go.Everyone was courteous and professional and on time.Thanks again Subaru.I think I will be a Subaru cust Everything went better thanI expected it to go.Everyone was courteous and professional and on time.Thanks again Subaru.I think I will be a Subaru customer for a long time More
by Fireye
Employees Worked With
Not sure
December 30, 2019
Good experience This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, More
by donloneileen
Employees Worked With
Cecelia Sterkaccu, Chris Miros
December 02, 2019
terrible will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. More
by hempireus
Employees Worked With
Donna Nocerino
October 14, 2019
Great service Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and accommodating. More
by samollen
Employees Worked With
Cecelia Sterlacci, five stars., Donna Nocerino
September 23, 2019
Excellent Service I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transac I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transaction easy. More
by Midnight Runner
Employees Worked With
Sultan, Sam Chyorny
August 25, 2018
Amazing Service at Service Center (Maintenance) Lorena Vilela took care of us at our first maintenance visit for our new Subaru at Island Toyota Mazda & Subaru. She was very kind, efficient, communi Lorena Vilela took care of us at our first maintenance visit for our new Subaru at Island Toyota Mazda & Subaru. She was very kind, efficient, communicative, and helpful throughout the entire process. Our car was ready in 45 minutes! It was great. Thank you lots, Lorena & Team! More
by jeanne1408
Employees Worked With
Lorna Vilela
July 18, 2018
I had my Subaru inspected and serviced at Island Auto Group. At Island Auto Group, Lorena Vilela was honest and hardworking. Her boss, Chris, was also fair, accommodating, and professional. They actually too At Island Auto Group, Lorena Vilela was honest and hardworking. Her boss, Chris, was also fair, accommodating, and professional. They actually took out my cabin filter and engine filter to show me so I can get a visual and decide whether I wanted them replaced. Very good experience; both very good workers. More
by Pearl
Employees Worked With
Lorena Vilela and Chris (don't know Chris' last name)
