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Island Subaru - Service Center

Staten Island, NY

4.8
43 Reviews

43 Reviews of Island Subaru - Service Center

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August 08, 2023

Always do a great job. The staff goes out of their way for the customers. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tripoli from service is so helpful
Aug 09, 2023 -

Island Subaru responded

We sure do! Thank you for leaving us this fantastic comment! We greatly appreciate it!

August 01, 2023

I can't vouch for the Sales Department, but the service department is friendly and efficient. I have always been well taken care of. More

by arturoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci, Chris Miros
Aug 09, 2023 -

Island Subaru responded

We are happy to read about your experience with us! It thrills us to hear from our valued customers! Thank you for taking the time to write us a wonderful comment and for choosing Island Subaru!

June 21, 2023

They listen to customer complaints. Gives the best advice needed and work on you can to your satisfaction. More

by Paparuf4@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Jun 22, 2023 -

Island Subaru responded

We're thrilled to receive your positive review! Thank you!

May 10, 2023

This is my third vehicle that I have leased from this dealership. I always receive a fair price. More

by msjuke
Recommend Dealer
Yes
Employees Worked With
Naile Telic
May 12, 2023 -

Island Subaru responded

Thank you so much for your review and we appreciate your loyalty! Island Subaru (888) 516-5704

March 06, 2023

Service was quick, professional, and friendly. I appreciated the drop off and pick up procedure. Great 'first impression'. More

by bruno1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Apr 19, 2023 -

Island Subaru responded

Thank you, We appreciate your feedback! Island Subaru (888) 516-5704

February 14, 2023

I took my Ascent for a recall and an oil change. The staff were friendly and helpful. I was called as soon as the car was ready. They had also washed my car. More

by Panzerleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
February 08, 2023

Subaru is great. Very friendly, welcoming and accommodating. Any issues are taken care of and if you have a long time to wait for your car, they will take you home an More

by Debra Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
March 02, 2022

I have been using Cecilia for over 20 years she is the absolute best. I always recommend Island Subaru and Cecilia to anyone looking for a car. She is honest and is always looking out for you. Thank you C More

by Rvolpe08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Sterlacci, Dennis Pustylnikov
Mar 03, 2022 -

Island Subaru responded

Thank you for your loyalty to Island Subaru! We are happy to hear how well Cecilia treated you. We do our best to prioritize customer service and we could see that is why you keep returning. If there is anything we could do to further assist you, let us know. We look forward to seeing you in the future! Island Subaru 888-516-5704

February 11, 2022

I’ve been dealing with most of the people in service department for over 30 years when it was Manfredi Auto Group. I always felt taken care of and I could rely on their advice when needed. My service ma More

by arturoep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Serachi (spelling?), Chris Miros
Feb 11, 2022 -

Island Subaru responded

Arturoep, Thank you for your honest and exceptional positive review! It really brings us joy to hear back from our customers and hear about their wonderful experience! Thank you for sharing your story! We are thrilled to hear that you really enjoyed working with our team! If there is anything more that we can do for you, don't hesitate to ask! We look forward to seeing you in the future! Island Subaru 888-516-5704

September 07, 2021

Went to Island Auto to have my Subaru Impreza inspected for floor carpet water damage and repairs. Priamo Perez was extremely compassionate to my issue and did not push me to do anything I did not feel com More

by jameseslo5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priamo Perez
Sep 07, 2021 -

Island Subaru responded

Hello! Thank you for taking the time to leave us a review! We are happy to hear that you had a great experience during your visit to our dealership! At Island Subaru, we always strive to provide excellence along with outstanding service. We appreciate your business, and if you have any questions, please let us know! Island Subaru 888-516-5704