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Island Subaru
Staten Island, NY
378 Reviews
Island Subaru in Staten Island, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 378 reviews
March 06, 2023
It took us about 4 hours to get a car, but the people at the dealership seemed nice and the process went smooth. I wish there is a set price and no need to negotiate, but I guess it is not possible yet. The the dealership seemed nice and the process went smooth. I wish there is a set price and no need to negotiate, but I guess it is not possible yet. The location is pleasant and welcoming. More
by Galina
Employees Worked With
Alexis
February 21, 2023
The sales rep, Alexis, was excellent. He answered every one of my questions. If he did not know the answer, he got up and found the answer. Now, even after buying my Subaru, he still answ He answered every one of my questions. If he did not know the answer, he got up and found the answer. Now, even after buying my Subaru, he still answers my questions in chat. I could not pay cash for my car as it was a Saturday. This dealership did not want to hold the car for me. I should have walked out, but I thought, ok I’ll get the loan at 3.99% and pay it off immediately. When I spoke to Oscar, in financing, he presented me with a loan at 4.99%. He glossed over it and so I thought I heard wrong. But I was right. So I paid it off in about a week and the difference was about $70;later the Subaru financing sent me a check for $40. Not bad. So my lesson here is watch out for the financing department and get what you want. So, Alexis, great!!! Financing, be careful. More
by glorraine
Employees Worked With
Alexis
February 14, 2023
I took my Ascent for a recall and an oil change. The staff were friendly and helpful. I was called as soon as the car was ready. They had also washed my car. The staff were friendly and helpful. I was called as soon as the car was ready. They had also washed my car. More
by Panzerleader
Employees Worked With
Chris Miros
February 08, 2023
Subaru is great. Very friendly, welcoming and accommodating. Any issues are taken care of and if you have a long time to wait for your car, they will take you home an Very friendly, welcoming and accommodating. Any issues are taken care of and if you have a long time to wait for your car, they will take you home and pick you back up when your car is ready. Superior customer service! More
by Debra Lee
Employees Worked With
Chris Miros
February 06, 2023
Naile was helpful and I was able to reach out to her whenever. She updated me on the ETA of my car. She made me feel comfortable and understand my budget. Thank you whenever. She updated me on the ETA of my car. She made me feel comfortable and understand my budget. Thank you More
by Harrietxd
Employees Worked With
Naile Telic
January 24, 2023
Employee very professional they listen to the customer and works with them Have purchase 2 vehicles and very satisfied When calling they respond in a timely manner Managers are always around to supp and works with them Have purchase 2 vehicles and very satisfied When calling they respond in a timely manner Managers are always around to support their employees More
by deborah_roman2008@yahoo.com
Employees Worked With
Mr. Espinosa and Clem , Sam Chyorny
