Island Subaru
Staten Island, NY
Filter Reviews by Keyword
By Type
Showing 357 reviews
Excellent buying experience By far the easiest and most hassle free new car buying experience I've ever had. No hassle over price and they were upfront about everything. Plus, By far the easiest and most hassle free new car buying experience I've ever had. No hassle over price and they were upfront about everything. Plus, they gave be a good price on my trade in. They also had a large inventory to choose from while many other dealers I visited do not. More
Great service! This dealership was very helpful and professional. I would recommend this place to everyone I know,whether they live on Staten Island or not. Great gr This dealership was very helpful and professional. I would recommend this place to everyone I know,whether they live on Staten Island or not. Great group of guys! More
Great experience at Island Subaru Matt and Marcus were very helpful with my purchase. I went looking for either an Impreza or a Legacy. Even though the Legacy is more money they did Matt and Marcus were very helpful with my purchase. I went looking for either an Impreza or a Legacy. Even though the Legacy is more money they did not in any way push me towards buying that car. After sitting in both in the showroom, both my wife and I preferred the Impreza. They had the trim line I wanted but not the color, telling me that one had sold a couple of days prior. However they notified me that they had one at their other lot and wold get it to their dealership the next day. I couldn't make it back until a few days later but they assured me they would hold it for me. After my wife and I test drove it, we purchased it several days later. It was a very pleasurable, non-pressurized sale and the negotiations were done civilly and fairly. I recommend this dealership to anyone and have done so already to two prospective buyers. More
Painless transaction the way it should be. I did my homework and shopped the 5 midsized SUV's I was considering. My treatment varied rrom dealership to dealership. The pricing on similar cars o I did my homework and shopped the 5 midsized SUV's I was considering. My treatment varied rrom dealership to dealership. The pricing on similar cars or even the exact vehicle varied by as much a $150 more per month. One dealrship treated me as an ignorant woman despite acknowledging that I had done my research thoroughly. Salesman Anthony Grippo and Manager Jason Trotte treated my as a serious customer and were very professional in every step of the process. They encouraged me to "shop around" then to give them an opportunity to offer the best deal and service. That is EXACTLY what I did and am very glad for the experience. I give very high grades to Jason especially for explaining the leasing process to my husband and I. There was no pressure, annoying follow up phone calls or condesending female stereotyping. Thank you Anthony and Jason for making the car buying experience unstressful and pleasant. More
Excellent experience. I recently traded in my car for a new Subaru STI. I can honestly say the experience I had was by far the best car buying trip to date. The staff was I recently traded in my car for a new Subaru STI. I can honestly say the experience I had was by far the best car buying trip to date. The staff was exceptionally friendly and knowledgeable. the finance manager, Marcus, went out of his way to make sure the deal and the overall experience was first rate. I HIGHLY recommend this dealer to anyone. More
Courteous and knowledgeable helpful sales persons Danny was the one who helped us drive home the brand new 2016 forester right from the showroom with roof rail and alloy wheels already on . the 2 feat Danny was the one who helped us drive home the brand new 2016 forester right from the showroom with roof rail and alloy wheels already on . the 2 features that we valued. Danny is very warm and energetic we find very comfortable dealing with.We would definitely refer friends to him. The transaction went smoothly and painlessly. And it was the Columbus holiday monday, too. More
Great Service! The best part of my experience at Island Subaru was that I was not being pressured into doing a purchase and was not made to feel like I was wasting The best part of my experience at Island Subaru was that I was not being pressured into doing a purchase and was not made to feel like I was wasting the salesman's time. Danny was very patient with all my questions and helped me enormously in choosing the right car for me that also fit my budget. Danny was far from pushy, he actually told me that I should not buy any car that I was not happy with. I am extremely happy with my Subaru Legacy, and it's all thanks to the great guys: Danny, Jason and Marcus. I would recommend this dealership with no hesitation at all. Rosie & Carmel Spiteri More
Great experience!! This is the first time I brought a car on Staten Island. The experience was painless! Sales manager Marcus Rivera and car sales man Steve Keely, were This is the first time I brought a car on Staten Island. The experience was painless! Sales manager Marcus Rivera and car sales man Steve Keely, were excellent! They were not pushy. Marcus told me to shop around and then come see him for the best deal on a 2016 Subaru Outback. He was not lying. Most dealers did not even have many if not any Outbacks in stock. Marcus and Steve knew more about the car then other dealerships that I went to. It was a pleasurable experience and I would highly recommend using this dealership. I would like to thank Marcus, Steve, and staff. Thank you! Mike C, Jennifer, and Vanessa More
Fantasy Island! The guys at Island Subaru made the car buying process a painless, low pressure transaction. Marcus and Matt were very friendly. Finally a Good Subaru The guys at Island Subaru made the car buying process a painless, low pressure transaction. Marcus and Matt were very friendly. Finally a Good Subaru dealer on Staten Island!! More
Happy with my purchase/transition pains I got the car I wanted and am very happy with the price we worked out. Beyond happy that it's finally home with me. They recently took over another de I got the car I wanted and am very happy with the price we worked out. Beyond happy that it's finally home with me. They recently took over another dealership that sold off its dealerships. The Legacy stock was low, almost non-existent. Took longer than expected to get my vehicle in. Everyone was nice, polite, helpful in person. In the end the only thing I would have liked more of was calls from the dealership to me keeping me informed instead of me having to chase down information. More