Island Subaru
Staten Island, NY
Filter Reviews by Keyword
By Type
Showing 357 reviews
Best experience buying a car, ever!!! We have been shopping for a car for about 6 months and it's been a miserable experience. We finally ended our search at island Subaru with Daniel Sinn We have been shopping for a car for about 6 months and it's been a miserable experience. We finally ended our search at island Subaru with Daniel Sinnona and it was the only time I didn't feel like is was getting ripped off or taken advantage of. He is the right guy to go to if you want to get a great deal that works for you with respect and honesty. Seriously don't waste your time going anywhere else for a Subaru. More
Great experience! Island Subaru team is pleasant and knowledgeable. Daniel was my sales rep - worked out a great deal with a really fair trade in. He is friendly and e Island Subaru team is pleasant and knowledgeable. Daniel was my sales rep - worked out a great deal with a really fair trade in. He is friendly and efficient, highly recommend working with him. Dealership inventory impressive - they had exactly what we wanted in stock - drove away same day! More
First Car This is first car that I am buying by myself. I went to two different dealership before, there was so much nonsense talk and waste of time, either th This is first car that I am buying by myself. I went to two different dealership before, there was so much nonsense talk and waste of time, either the price the quote is way higher than the average or they try to add a bunch of stuff in to increase the cost. I went to Island Sabaru, first thing I notices is that everyone is working, they are constantly doing something or helping a customer not like other dealership you have couple of guys sitting there chit chatting the whole time. I was greeted and waited my turn with a sale rep Danny (Daniel Sinnona). I said what car I wanted, he went and get that car for me from the warehouse for me to check it. I liked we sat down we have no problem with the price way lower than the other price. Quick and easy. Actually I can't say quick, and I felt sorry for Danny I asked so much question that I became the last customer inside the dealership. But he was very patient with me. Paid for the car and picked up the next day. I would highly recommend this place to anyone. More
Best Car Buying Experience Ever.. I would highly recommend this Dealership to anyone. Island Subaru went out of their way to make my wife and I and eventually my family feel right at I would highly recommend this Dealership to anyone. Island Subaru went out of their way to make my wife and I and eventually my family feel right at home. We worked with Daniel Sinnona and he was fantastic. He was extremely knowledgeable and was very patient with us. When it came time to talk about numbers (usually the bad part), he made sure that we did not have "meet with the manager" to get a better deal. Finally the day we went to pick up the car, Dan and the team there literally treated us like family. Dan and team entertained our girls while we were waiting. They put up with my kids as they ran around the show room. Dan even went the extra mile to help us get what we highly coveted as "the picture with the big red bow". Overall the experience was excellent!! We did not feel any pressure and the whole team was casual which made us feel right at home. More
A Professional and Courteous dealership Island Subaru worked diligently to find the car that met my criteria. They were patient as I pondered my options, always willing to answer my question Island Subaru worked diligently to find the car that met my criteria. They were patient as I pondered my options, always willing to answer my questions and satisfy my requests. More
Easy and pain free Check out this place! The dealers are very relaxed, they won't badger you into making a sale. Very knowledgeable with the vehicles and all the featu Check out this place! The dealers are very relaxed, they won't badger you into making a sale. Very knowledgeable with the vehicles and all the features within. I would, and already have recommended friends to check the place out. Give it a shot, you won't be sorry! More
A pleasant buying experience After visiting other dealerships closer to my home, I was quite disappointed. At Island Subaru, I felt very comfortable and was treated very well. I r After visiting other dealerships closer to my home, I was quite disappointed. At Island Subaru, I felt very comfortable and was treated very well. I recommend them without hesitation. More
Very positive experience My experience was very nice and pleasant. I was looking for outback long time, months, negotiated with multiple dealers, I am very picky. I did a lot My experience was very nice and pleasant. I was looking for outback long time, months, negotiated with multiple dealers, I am very picky. I did a lot of online search before I went to buy anything. I had already factory order with another, then their offer via TrueCar beat that in a big way, so I decided to go with them since another dealer which was ok but wasn't completely straightforward with the price negotiation. Dan was my first contact and seller, Mike was doing finance, they were very helpful and made it quick. So my choice was to go again with factory order or get the one they had coming which was the model and colors that I wanted but, extra options I really did not need. Even tough the cap cost was obviously way higher I did not care since the car was leased and I got same offer as for base model I wanted. So at the end I ended paying same about the same amount for a lease like with another dealer plus basically free $5k insurance at the end of a lease. Good deal, no unnecessary xx. More
Good experience leasing I had a good experience first time leasing a car. In this dealer I don't feel pressured at all. The sales Anthony and GM Mike was very friendly and pa I had a good experience first time leasing a car. In this dealer I don't feel pressured at all. The sales Anthony and GM Mike was very friendly and patiently with my questions. The GM Mike is the best dealer GM I ever met, so friendly and comfortable to deal with. Will recommend this dealer to people. More
Outstanding Customer Service on Saturday, September 05, 2015 I have lived in Staten Island for nearly 40 years, My son-in-law flew into NYC from Phoenix, Arizona on the morning of 09/05/15 and drove me to Island I have lived in Staten Island for nearly 40 years, My son-in-law flew into NYC from Phoenix, Arizona on the morning of 09/05/15 and drove me to Island Subaru that same day to start the process of finding a new SUV for me. That ended up being the only dealership I needed to visit because five hours later, I walked away with brand new beautiful, fully loaded 2016 Subaru Forester!! Matt Rios was the sales associate that worked with us. He gave us a very thorough test-drive and answered all of our questions. Matt was very engaging, knowledgeable and he made me feel very comfortable with the process. Matt advocated strongly for me by negotiating an excellent final price for the amazing new Subaru Forster I was able to drive home that same day. Jason Trotte was the finance manager, who assisted us. He explained all of the financial details in very simplistic and practical language. Jason was very thorough and professional. If you are looking for a Subaru, there's no need to leave Staten Island and go to New Jersey! Island Subaru gave me a very generous offer for my trade-in 2003 Toyota RAV4. I wholeheartedly recommend coming to Island Subaru in Staten Island. Marcus and his excellent team are genuine people and especially look out for customers from Staten Island. They made my new car buying experience feel pleasant and pain-free for me. I am so happy with my new and reliable SUV and I can't thank Island Subaru enough for all of their assistance. Thank you so much!!! More