Island Subaru
Staten Island, NY
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A very good buying experience. We are long time Subaru buyers so we came in with our internet/Consumer reports quote knowing what car we were looking for, and overall had a very goo We are long time Subaru buyers so we came in with our internet/Consumer reports quote knowing what car we were looking for, and overall had a very good experience. Our salesman was new at this dealership but was very good and answered every question, but was also smart enough to admit when we asked a question that he wasn't sure of the answer. There was no pressure, which I found a very pleasant surprise. The only negative in the whole thing was the wait time for a test drive, (the lot in back is VERY small and combines both dealer cars and parking), and initially getting a salesman, (it appeared that there were many more interested customers than salespeople to accommodate them). However, all in all, we were very happy with the experience. More
Super helpful, no pressure buying We walked into the dealership, knowing exactly the car we wanted to purchase. Michael Ziperson was patient in answering our questions and letting us t We walked into the dealership, knowing exactly the car we wanted to purchase. Michael Ziperson was patient in answering our questions and letting us talk over our decision. We had a great experience with him, as he didn't pressure us into anything and kept the whole experience super comfortable. More
Very casual, like buying your groceries. I was lucky to be greeted by a great salesperson. He wasn't trying to sell me a particular car but was just showing and following me as I go about ins I was lucky to be greeted by a great salesperson. He wasn't trying to sell me a particular car but was just showing and following me as I go about inspecting each one in the showroom and in the yard. Telling me each car's features as well as answering my questions. The most important thing was there was no pressure to make a BUY that same day. Dennis was outstanding, patient and knowledgeable. A pleasant car buying experience. Thanks! More
A very easy transaction. I never thought that I would be driving my new car home today. They made everything so easy. They transferred the plates, contacted the insurance co. I never thought that I would be driving my new car home today. They made everything so easy. They transferred the plates, contacted the insurance co. And set up the finance. I dealt with Dennis, Marcus, Sam and Michael. They were all very professional and courteous. I would highly recommend them. More
Professional Service My salesperson Sam C. including Marcus S. and Anthony K. were courteous .informative and extremely helpful with the purchase of my Subaru Forester. I My salesperson Sam C. including Marcus S. and Anthony K. were courteous .informative and extremely helpful with the purchase of my Subaru Forester. I would highly recommend Island Subaru to my friends and family. More
Great!! . My husband and I went in to purchase Subaru Legacy from Sal Mazella, for my son today.. We had a great experience with other employees. They were . My husband and I went in to purchase Subaru Legacy from Sal Mazella, for my son today.. We had a great experience with other employees. They were very helpful and understanding. They worked out everything they could for me. I also met the new owner Mr. Rizzuto who was a very nice man. More
First time new car Danny helped me find a deal that fit my budget. I am finally driving away a brand new car! Very friendly professional help. I came in to look at a u Danny helped me find a deal that fit my budget. I am finally driving away a brand new car! Very friendly professional help. I came in to look at a used Forester but am leasing a new one instead. More
Hard Driven people... It's an Excellent thing! First time visiting the dealership there was a "problem". It was on me. The car that I really wanted is just "too much of a car" according to one of t First time visiting the dealership there was a "problem". It was on me. The car that I really wanted is just "too much of a car" according to one of the bank that helps them finance the car. So, Luis Nieves, tried everything and even tried to get me another model. I told him, I really appreciate what they did to "work" things out, but I wanted that "CAR". He smiled, we shook hands and said our Goodbyes. unbeknownst to me, he was calling me from the home phone number that I gave him, unfortunately that day, I did not go straight home and I forgot to give him my Cellphone number. He called the house, Voicemail was in trouble... He followed up again the next day, My wife told me that Luis is calling me. I was at work, can't really use phone where I work. (I know, Right?) Good thing I took one of the business cards on his desk and texted him. To make this Story Short, the Next Day, I got all the things that I needed to get THE CAR. Drove to the dealership, got the odds and ins done. Oh before that, Luis actually got the car ready, cleaned and inspected. I got the car in 2 hours. Probably much faster if I had polished things up with my insurance policy beforehand. Luis Nieves is the Man! and Island Subaru is the place to go to if you want to get the car that you want! THEY WILL HELP YOU, just help them HELP YOU. More
Excellent sales person ( Sam Chorny ). Really helped me. My salesman was Sam Chyorny and was an excellent person in helping me. I've been leasing Jeeps since 1995, and I've had a year round house up in the A My salesman was Sam Chyorny and was an excellent person in helping me. I've been leasing Jeeps since 1995, and I've had a year round house up in the Adirondacks since 1995. I started looking for the 2016 Outback with the 3.6R, on my computer, and saw it was very good. ( A lot of snow in the winters up in the Adirondacks ). Sam was very helpful and explained to me about certain things, and I decided to try a Subbaru . I'm picking up my Subaru Outback 3.6R this afternoon. I'm looking to use the EyeSight. More
Buying A Subaru As Easy As 1, 2, 3 And Great Prices. Late Friday afternoon Feb., 26, I spoke to Luis Nieves and inquired about a 2016 Subaru 2.5i Limited and whether it was available. He stated yes it i Late Friday afternoon Feb., 26, I spoke to Luis Nieves and inquired about a 2016 Subaru 2.5i Limited and whether it was available. He stated yes it is available and I wanted a price. I told him I was coming from Long Island and he said he would check. He gave me a very good price. I asked him about financing, license plates and insurance. To my amazement he said everything is done here and I can drive it home tomorrow after the paperwork is done We went over the price of the plates, etc. and what the down payment I will bring. I told him I will purchase the car. Luis said he will get the car pulled and have it for us in the morning. I had less than 20 minutes before my bank closed so I rushed over and got the Bank check. Then I informed Luis that I got the check and will see him Saturday morning. At about 0900 Luis called my house and I informed him we should be leaving within the hour. My wife, daughter and I arrived a few minutes before 1100 and pointed out the beaufiful Quartz Blue Pearl Limited outside. We sat down, asked if we wanted coffee or food and got acquainted. Then Luis suggested we go for a test drive in the new car. My wife and daughter went with Luis for the test drive. I hung around the showroom checking out the various cars in the showroom and meetand spoke to other customers. One customer asked me about the dealership and I gave him positive feedback and after his test drive he purchased a Venetian Red Crosstrek. Another customer asked me about the Forester and I gave him my opinion and mentioned that I was purchasing a Limited in Blue. Later another family asked me about the Forester that I purchased after it was all cleaned up and they remarked it was a beautiful color. I remarked that it drives very well and is very confortable. When Luis and my family returned, he started to get the paperwork for the insurance and the paperwork for the license plates and registration and of course the sale of the Forester itself showning us the deep discount that he told me on the phone. No gimmicks, no games, no pressure, no hassles. It was like being a family gathering. Anthony Klein came by to see if we needed any drinks or food. Marcus Rivera stopped by a few times to make sure everything was running smoothly. While the new auto was being prepped and inspected by the Service Department, Luis and my family sat there and conversed the time away. When the bank approval came in we signed the paperwork. Finally the plates and registration were put on and Luis spent a great deal of time explaining the workings of the Forester to my wife and daughter and hooking up their I-Phones. Many thanks to Luis for his cordial, down to earth professional demeanor and honesty and knowledge about Subarus especially since this is our first Subaru purchase and definitely coming back for more in the future. Also thanks to Marcus for pulling the car out for us and the finance department for getting us the low bank rate. This dealership is highly recommended for courtesy, knowledge, good discounts off MSRP, pleasant atmosphere, no games, no pressure, no runarounds. I had a 413 when I was 16 years old and purchased my first new car car at age 17 back in 1970. I purchased many brand new cars of all makes through the years and I find it rare to find a descent, honest, knowlegeable dealership like Island Subaru. More