Island Subaru
Staten Island, NY
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Calm, Well Balanced, and Professional advocates for customer I went to this dealership based on a Consumer Reports and Costco Member referral program. I stayed with this dealership to make the purchase because I went to this dealership based on a Consumer Reports and Costco Member referral program. I stayed with this dealership to make the purchase because Dennis was pleasant , not pushy, calm, caring of my needs, and overall a pleasant, nice person who presented a fair, accurate price with no errors or repetitive price changes/increases throughout the process as other dealer I went to previously for a different vehicle. He conducted himself and the procedure in accordance with the outline I read on Consumer Reports, therefore I trusted him, and moved immediately to a purchase upon my first visit. I feel he really wanted me to have a car that met my needs and gave me a price within the Consumer Reports acceptable range, so within a week I went home with my car from our first visit. He also made sure I got the interior/exterior color I wanted, and didn't push something that was just there to move it out which made me trust him further (this procedure at another dealer made me just leave for the color is important to me for I buy a car every 13 to 19 years and want to like it). A true gentlemen got the job done painlessly, and diminished my initial anxiety and fear of the process. Bless you, Dennis! More
total customer experience! From start to finish, my experience with this dealer was one of customer service and care. John Espinoza is a really great guy who likes what he does From start to finish, my experience with this dealer was one of customer service and care. John Espinoza is a really great guy who likes what he does and does all he can to make the experience great. More
The Right Stuff Having tested the legacy and forester at another dealer we went to island subaru in hopes of getting a deal closer to OUR budget then any other dealer Having tested the legacy and forester at another dealer we went to island subaru in hopes of getting a deal closer to OUR budget then any other dealer could. We worked with sales person Mike Superti who made us extremely glad we walked in. Mike listened to our concerns and worked real hard to make us and our buget very happy. Mike was personable and professional. Thanks also go to the rest of the staff for helping us. The entire process was extremely simple, fast and painless. Thanks to Mike and the staff at Island Subaru. Definitely check these guys out. More
Great Costumer Service My wife was in need of a new car so we went to Island Subaru. Mike Superti was helping us out though the process and he couldn't be more helpful. the My wife was in need of a new car so we went to Island Subaru. Mike Superti was helping us out though the process and he couldn't be more helpful. the whole team at Island Subaru was very welcoming and pleasant. Car buying is a stressful process but i felt very comfortable with Mike, i could tell that he was doing everything he could to get us what we needed and even went above and beyond to make sure that we were happy with the car. i feel we got a very good deal on the Forester and a great price for my trade in. i would recommend island Subaru to all my friends looking to get a new car. More
They were great They were honest and true to their word. They were up front and played no games . The finance dept. was a great experience .As for my salesperson Joh They were honest and true to their word. They were up front and played no games . The finance dept. was a great experience .As for my salesperson John Espinoza I was his first Subaru and certified Pre-Owned ,successful Buyer More
Good experience The guys at Island Subaru were very pleasant. When we couldn't make a deal on the first car I saw (I was looking for certified pre-owned), they had an The guys at Island Subaru were very pleasant. When we couldn't make a deal on the first car I saw (I was looking for certified pre-owned), they had another that met my specs. I got no pressure to lease a new car. Below does not allow me to give Dennis the 5 stars he deserves. He was terrific. More
Good experience I leased a 2016 Subaru Forester last Saturday. John is very helpful and patient during the process and I am very satisfied with the car. I waited for I leased a 2016 Subaru Forester last Saturday. John is very helpful and patient during the process and I am very satisfied with the car. I waited for a while as the car is not in the parking lot but overall experience was good. I will definitely recommend Island Subaru to my friends. More
Great Mother's day ! I decided to reward myself for being a best mom for my dogs by getting for us the new wheels. I walked in to the dealership to see if i can trade in m I decided to reward myself for being a best mom for my dogs by getting for us the new wheels. I walked in to the dealership to see if i can trade in my 3 years old subaru and sure enough i walked out with the keys to my NEW SUBARU FORESTER. I got exactly what i asked for, nothing more nothing else, no pressure for stuff i felt i did not needed. Sal Mazella was helping me and and made the entire process as easy as possible. He had the knowledge of the car and was able answer all my questions. I am glad i got the car instead the flowers! :-) More
Absolutely amazing! I worked with Sam Chyorny and I was absolutely beyond pleased! Sam was attentive and absolutely did not pressure my into buying anything. He made me f I worked with Sam Chyorny and I was absolutely beyond pleased! Sam was attentive and absolutely did not pressure my into buying anything. He made me feel beyond comfortable and answered all my questions with immense knowledge.He worked with my payments and was able to help me afford a car I almost instantly fell in love with. He took the test drive with me, and made sure he focused all of his attention on me and my questions (in which there were plenty) and I never felt as if I was bothering him. I leased the car on the spot with him that day, despite not having intentions on it at first. I boast about how fantastic Sam was to anyone who asks me, and I'm hoping I can bring more people to see how fantastic he is! More
Buying a 2016 Subaru Impreza I got the internet quote for the car I was interested in and set up a test drive; Dennis met me at the door and worked with me to get the car from th I got the internet quote for the car I was interested in and set up a test drive; Dennis met me at the door and worked with me to get the car from the off-site location; he took the test drive with me; and worked out the details with the financing. I came home with the car the same day. Dennis was very nice and very helpful in explaining all the features with the car. More