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Island Subaru
Staten Island, NY
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 368 reviews
June 04, 2018
Great experience Five stars well deserved. Employees were helpful and friendly the whole time. It made waiting for our car and paperwork go by quickly. It did make us Five stars well deserved. Employees were helpful and friendly the whole time. It made waiting for our car and paperwork go by quickly. It did make us feel welcomed. More
by Mark23
Employees Worked With
Donna Nocerino
June 01, 2018
Donna was great! We worked with Donna for our Subaru Forester. She was awesome. She was knowledgeable and a kind. She really worked with us to get us everything we We worked with Donna for our Subaru Forester. She was awesome. She was knowledgeable and a kind. She really worked with us to get us everything we wanted. When we get our next Subaru we will definitely go see Donna again More
by Staggerlee
Employees Worked With
Donna Nocerino
June 01, 2018
Helpful and friendly service at Island Subaru. Came to Island Subaru to pick out a new Forester since my current lease was up. Met with Donna Nocerino who explained what my options were. Donna wa Came to Island Subaru to pick out a new Forester since my current lease was up. Met with Donna Nocerino who explained what my options were. Donna was friendly and helpful as were the other sales reps that I was introduced to. More
by Maureen's6th
Employees Worked With
Greg Kemp, Donna Nocerino
June 01, 2018
A pleasure to buy from Every detail was done correctly. I didn't know that dealerships with such high standards still existed. No games, no lies, just good honest business. Every detail was done correctly. I didn't know that dealerships with such high standards still existed. No games, no lies, just good honest business. More
by Tom Gentry RN/MN
Employees Worked With
Donna Nocerino
May 30, 2018
Great Cars Every thing went smoothly. However the final signing of the papers took a long time to happen. So Donna and I were able to talk and she is lovely. Every thing went smoothly. However the final signing of the papers took a long time to happen. So Donna and I were able to talk and she is lovely. However the temperature of the dealership became colder and colder and I was freezing. Finally I went into the finance room where it was a bit warmer. I don't know why I was there for 2 hours. I had the check for the exact amount and could have been out of there in a half hour. More
by newcarmb
Employees Worked With
Donna Nocerino, Donna Nocerino
May 30, 2018
Test Drive Event - waste of my time! This evening I was scheduled to test drive the new Ascent being released next month. I went into my local show room last week after work, out down my This evening I was scheduled to test drive the new Ascent being released next month. I went into my local show room last week after work, out down my name, phone number and a time I would be coming to the event. I showed up this evening after a long day at work, to be told that the event was cancelled and that calls went out to the list of customers scheduled for today. Apparently just not to ME! I was then told that they rescheduled it for 2 days in June. The reason for the cancellation is because the dealer who was supposed to bring the test model car here didn't have it ready. REALLY? I'm not looking to purchase a $10 item here! I told them I'd never be back and this left a very bad taste in my mouth, and that 'd rather buy a car out of state than deal with them! I have never felt so undervalued and dismissed as a serious car buy ever! No car is worth being treated like crap for, but that is what you get from Staten Island dealerships. Do not give dealers like this business. More
by jennie23b
Employees Worked With
Akkeer (spelling may be incorrect but it sounds as spelled)
May 30, 2018
knowledgeable and pleasant staff We have been on the market for a Crosstrek limited for a while and have visited several dealerships. We visited Island Subaru after we received a pro We have been on the market for a Crosstrek limited for a while and have visited several dealerships. We visited Island Subaru after we received a promotional email from them over memorial day. Emily, a sales person (who is also a mechanic, something we value) took us for a test drive and answered all our technical questions with great knowledge. We negotiated the final price (lease) with Emily and Dennis, her manager. They were patient and professional, understood our concerns and constraints and we settled on a very good deal for us where they went beyond an offer we had been given late 2017. They staid way overtime so that we would be able to drive back home with the car (10:30pm!) walking us through insurance and financing. Everyone at the dealership was very friendly and helpful, respectful of the client. Highly recommended. More
by Annie and Jeff
Employees Worked With
Emily Visone, Dennis Pustylnikov
May 28, 2018
2018 Subaru Outback I had an excellent car buying experience with Staten Island Subaru. I dealt with Ramon who was friendly and extremely knowledgeable. The management t I had an excellent car buying experience with Staten Island Subaru. I dealt with Ramon who was friendly and extremely knowledgeable. The management team was also very friendly and helpful. The best part of the experience was that they listened to exactly what I was looking for in a car and did not try to upsell me on any cars or features. I would highly recommend working with Ramon and this dealership when buying a new car. More
by Nyr_17
Employees Worked With
Greg Kemp, Ramon Benavides, John Espinoza
May 28, 2018
Very knowledgeable. Went out of there way to help us. Explain in detail the differences in the three models we were interested in and because it was our first lease they Went out of there way to help us. Explain in detail the differences in the three models we were interested in and because it was our first lease they explained the the benefits in detail. More
by Louv1957
Employees Worked With
Anthony Monte, Candice Steele
May 25, 2018
My 2018 Subaru Outback Limited Wagon Island Subaru has a great Mamager, Gregg Kemp, amd my Sales Representative, Donna, was awesome. The Service Department was outstanding. David Edwards Island Subaru has a great Mamager, Gregg Kemp, amd my Sales Representative, Donna, was awesome. The Service Department was outstanding. David Edwards, service writer, is unbelievable. Great experience, great people to work with. Excellent dealership. Definitely would recommend this dealership. Sabrina More
by Sabrinad61877
Employees Worked With
David Edwards, Greg Kemp, Chris Miros, Donna Nocerino, Candice Steele
