Island Subaru
Staten Island, NY
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Great car, great experience Worked with Andrew on a buying a new WRX and can't recommend him and this dealership enough. No games, no pressure, guy knew his stuff and got me ever Worked with Andrew on a buying a new WRX and can't recommend him and this dealership enough. No games, no pressure, guy knew his stuff and got me everything I wanted, even picked me up off the Staten Island Ferry to give me a ride to the dealership once the car was ready. Felt like I got the VIP treatment from start to finish. More
Buying with nicest people on earth. Location very convenient. Young and patient salespeople. Very informative helpful and likable staff. Honesty and customer satisfaction always on top Location very convenient. Young and patient salespeople. Very informative helpful and likable staff. Honesty and customer satisfaction always on top of their game. Will definitely return with family members. More
Donna was great. My experience with Donna was wonderful. She was very nice and professional. However we did not appreciate having to wait for our bill of sale. We w My experience with Donna was wonderful. She was very nice and professional. However we did not appreciate having to wait for our bill of sale. We were paying in cash and we sat for 2 1/2 hours waiting for finance in order to sign 5 pieces of paper. Our appointment was for 7 pm and people who walk in after us saw the finance person before us. It was ridiculous to wait that length of time for something that took less that 10 minutes. More
Great experience Went to the dealership was thinking of getting another subaru meet with Donna Nocerino she is very professional, courteous, and pleasant. She didn't Went to the dealership was thinking of getting another subaru meet with Donna Nocerino she is very professional, courteous, and pleasant. She didn't rush me into anything like some salespersons do. Donna helped me get into a new Outback with all the bells & whistles that I wanted. This is my 4th subaru in 3 years when the lease is up I will definitely go back to see Donna More
Great experience Five stars well deserved. Employees were helpful and friendly the whole time. It made waiting for our car and paperwork go by quickly. It did make us Five stars well deserved. Employees were helpful and friendly the whole time. It made waiting for our car and paperwork go by quickly. It did make us feel welcomed. More
A pleasure to buy from Every detail was done correctly. I didn't know that dealerships with such high standards still existed. No games, no lies, just good honest business. Every detail was done correctly. I didn't know that dealerships with such high standards still existed. No games, no lies, just good honest business. More
Donna was great! We worked with Donna for our Subaru Forester. She was awesome. She was knowledgeable and a kind. She really worked with us to get us everything we We worked with Donna for our Subaru Forester. She was awesome. She was knowledgeable and a kind. She really worked with us to get us everything we wanted. When we get our next Subaru we will definitely go see Donna again More
Helpful and friendly service at Island Subaru. Came to Island Subaru to pick out a new Forester since my current lease was up. Met with Donna Nocerino who explained what my options were. Donna wa Came to Island Subaru to pick out a new Forester since my current lease was up. Met with Donna Nocerino who explained what my options were. Donna was friendly and helpful as were the other sales reps that I was introduced to. More
Great Cars Every thing went smoothly. However the final signing of the papers took a long time to happen. So Donna and I were able to talk and she is lovely. Every thing went smoothly. However the final signing of the papers took a long time to happen. So Donna and I were able to talk and she is lovely. However the temperature of the dealership became colder and colder and I was freezing. Finally I went into the finance room where it was a bit warmer. I don't know why I was there for 2 hours. I had the check for the exact amount and could have been out of there in a half hour. More
Test Drive Event - waste of my time! This evening I was scheduled to test drive the new Ascent being released next month. I went into my local show room last week after work, out down my This evening I was scheduled to test drive the new Ascent being released next month. I went into my local show room last week after work, out down my name, phone number and a time I would be coming to the event. I showed up this evening after a long day at work, to be told that the event was cancelled and that calls went out to the list of customers scheduled for today. Apparently just not to ME! I was then told that they rescheduled it for 2 days in June. The reason for the cancellation is because the dealer who was supposed to bring the test model car here didn't have it ready. REALLY? I'm not looking to purchase a $10 item here! I told them I'd never be back and this left a very bad taste in my mouth, and that 'd rather buy a car out of state than deal with them! I have never felt so undervalued and dismissed as a serious car buy ever! No car is worth being treated like crap for, but that is what you get from Staten Island dealerships. Do not give dealers like this business. More