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Island Subaru
Staten Island, NY
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Do not go here Back in 15’, I was in the market for a Subaru STI, walked into Island Subaru(former Manfredi). Long story short, I was immediately profiled and left w Back in 15’, I was in the market for a Subaru STI, walked into Island Subaru(former Manfredi). Long story short, I was immediately profiled and left within 15 seconds of walking in. So I bought it elsewhere and am happy. I decided to try out the service center(local dealer) after realizing it is a different owner. Made an appointment a week in advance, with a loaner for an AC diagnosis. Appointment set for 9:20, and in the notes it says a different model Subaru, and c/s requests Loaner. Keep in mind, I took off work for this. Service writer says, we don’t have any loaners for you. Everyone in this place has an attitude and are non welcoming. I understand that this is not a luxury dealer but still believe a customer should be treated with the utter most respect. It’s a customer service based business. Nobody knows who put me in for an appointment. They decided to reschedule for me for next week and I left. I am definently not coming in. I am thankful that I did not give my business to the dealer when I was in the market for a car and glad I won’t be returning to give my business for service. I guess I’m better off working on the vehicle myself with less frustration. I left with a very bad taste in my mouth. I do not remember the names who I dealt with More
New Ascent I had a very good experience from beginning to end. Donna was very helpful, attentive to questions and was constantly communicating with me waiting fo I had a very good experience from beginning to end. Donna was very helpful, attentive to questions and was constantly communicating with me waiting for delivery. More
Best car purchase experience we ever had. This is our third Subaru that we purchased and our sixth car in total that we purchased. This experience with Donna Nocerino of Island Subaru exceeded This is our third Subaru that we purchased and our sixth car in total that we purchased. This experience with Donna Nocerino of Island Subaru exceeded our expectations. Donna was knowledgeable, courteous, honest, diligent, and caring as we went through our purchasing options. In addition, the whole Island Subaru team works like a well-oiled machine and as a synchronized team. We had no stress during this whole purchasing experience with Donna Nocerino from start to finish. We went in and drove out with a car the same day extremely satisfied. We will recommend Donna and this dealership to family, friends and colleagues. This is a no stress dealership and we came out feeling very happy with no buyer's remorse or regrets of any kind. We will be returning to this dealership and Donna Nocerino to buy our cars. More
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Amazing Buying Experience Donna was an absolute pleasure to work with. She really looked out for our needs and helped us the entire way through. We felt like we were their Donna was an absolute pleasure to work with. She really looked out for our needs and helped us the entire way through. We felt like we were their most important client. The entire management team introduced themselves and thanked us for the business. Very pleased!!!!! More
New Car Purchase DONNA WAS EXTREMELY KNOWLEDGABLE AND PATIENT, ENCOURAGING ME TO EXPLORE DIFFERENT MODELS AND PACKAGES TO ENSURE I CHOSE THE SUBARU BEST DESIGNED FOR M DONNA WAS EXTREMELY KNOWLEDGABLE AND PATIENT, ENCOURAGING ME TO EXPLORE DIFFERENT MODELS AND PACKAGES TO ENSURE I CHOSE THE SUBARU BEST DESIGNED FOR MY NEEDS. THE ENTIRE TEAM. FROM THE SALES MANAGER DENNIS TO THE FINANCE MANAGER CANDICE AND THE OPERATIONS MANAGER GREGG MADE THE EXPERIENCE SUPPORTIVE AND COMPREHENSIVE. More
A hard working salesmen. I worked with Anthony Monte to purchase a new car. He negotiated with his manager to obtain a fair deal for me. He was competent and courteous. I worked with Anthony Monte to purchase a new car. He negotiated with his manager to obtain a fair deal for me. He was competent and courteous. More
Excellent service and knowledge. I received welcome approach, service was fast and I was accommodated with all my requests. Entire staff is professional and knowledgeable in their fi I received welcome approach, service was fast and I was accommodated with all my requests. Entire staff is professional and knowledgeable in their field of expertise. Thanks a lot!!! More
Great service It was a great and stress-free visit at Island Subaru, where we picked up our brand new crosstrek! Service was great, everyone was friendly and helpfu It was a great and stress-free visit at Island Subaru, where we picked up our brand new crosstrek! Service was great, everyone was friendly and helpful. More
Excellent experience I had an amazing experience at Island Subaru Everyone was professional, polite, respectful and helped make the whole car buying a great time. Especi I had an amazing experience at Island Subaru Everyone was professional, polite, respectful and helped make the whole car buying a great time. Especially John Hart ! Go to him if you want to buy a Subaru I can’t say enough great things about this place Also Candace was wonderful too More
Overall it was a satisfactory experience. No pressure. Andrew was good and he has excellent knowledge of the car we purchased which made it easy for us to decide on the car. He found the car we were looki Andrew was good and he has excellent knowledge of the car we purchased which made it easy for us to decide on the car. He found the car we were looking for and made it happen. Our car trade in value was little less than expected and overall price we paid for the new WRX car was little high. However we are happy with the car we got. More