Island Subaru

Condescending Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated m Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated me and my husband like we were stupid. We stated that we would like to know our final payment before we sit there and the car gets delivered. He kept repeating that he won't know until later. We stated, how can that be. My credit is excellent and there should be no surprises. He goes ok, the price that is on this paper is the price you get, plus the APR. The incentive on that day was .9, He stated that I can't get the incentive because I negotiated a price. He then went and ran my credit and came back at 2.9, which make a 30$ difference monthly. We researched and online it said the highest it should go was 1.9. He didn't want to hear it. He said if we don't like it we can walk away. So, I got up and walked away. I don't need anyone speaking to me as if I am uneducated and as if they are the only dealership around. It is just sad that they waste people's time. More

Good experience This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, More

terrible will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. More

Great service Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and accommodating. More

Excellent Service I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transac I’ve been going to Island Subaru to get my Crosstrek serviced, so far everything is great. Highly recommend Island Subaru. Mr. Sultan made the transaction easy. More

Great Experience Bought a Subaru Crosstrek and sales person, Donna Nocerino, and the manager, Greg Kemp, were fantastic. From the moment we entered the dealership, we Bought a Subaru Crosstrek and sales person, Donna Nocerino, and the manager, Greg Kemp, were fantastic. From the moment we entered the dealership, we were made to feel like family. Donna is friendly, professional, patient and honest. With every visit, she took her time, answered all of our questions and let us know we could get in touch with her anytime. When we picked up the vehicle, she walked us through every detail so that we had a good understanding of how everything worked.. During our first visit, we were also introduced to Greg Kemp, who then invited us to a New Owners's Event, which we attended and which was instrumental in helping us make the decision to buy. We very highly recommend Island Subaru. More

Great Experience I bought a Subaru sport, got a great price. I had Sal who was a great car salesman, he explained the car inside and out in detail. He was very frien I bought a Subaru sport, got a great price. I had Sal who was a great car salesman, he explained the car inside and out in detail. He was very friendly too. More

Harrassment Received multiple calls from this dealership because someone accidentally entered my phone number. I've I formed them I am not this person and reques Received multiple calls from this dealership because someone accidentally entered my phone number. I've I formed them I am not this person and requested they do not call me but they persist. I think it's a joke that they blame "their website for not communicating with multiple dealerships" (2 others have called as well). Writing this review because island Subaru continues to call even after I've requested they stop. Really poor practice. More

Fantastic experience This was honestly the best car buying experience I’ve ever had. Donna Nocerino was a delight to work with. She was transparent and upfront throughout This was honestly the best car buying experience I’ve ever had. Donna Nocerino was a delight to work with. She was transparent and upfront throughout the entire process. There was no haggling over price, no hard sell. Donna made my wife and me feel so comfortable. I cannot recommend her highly enough. We will definitely be back! More