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Island Kia
Staten Island, NY
175 Reviews
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175 Reviews of Island Kia
October 27, 2015
Amy's Review Hi - So I'm a returning customer to Kia, however, Krystal was around the night I returned my leased car. There were some issues but most importantly Hi - So I'm a returning customer to Kia, however, Krystal was around the night I returned my leased car. There were some issues but most importantly, she assured me that I'd be approved, have a car within a couple of days and made sure she had exactly what I wanted. For the record, I did not have any problems with my prior Kia and was happy to stay with them. Two days later I picked up the new Optima and they made sure we were well taken car of. Sometimes dealing with insurance companies and banks are not pleasant, however Krystal made this transaction quite painless. Thank you Island Kia and Krystal. In addition, John, the Finance Manager was the best I have worked with. Not pushy and completely understood what we wanted and did not want. Kudos to John as well. More
by Amy's Kia
Employees Worked With
Krystal Bergmann, John Morgan, Vincent Macaluso
October 22, 2015
Amazing My Husband and I were very impressed with everyones help, especially Vincents in purchasing our Car, I would definately recomend to people to go ther My Husband and I were very impressed with everyones help, especially Vincents in purchasing our Car, I would definately recomend to people to go there. More
by Martha
Employees Worked With
Vincent Macaluso
October 22, 2015
great experiance I would like to share my experience with leasing a car in Island Kia. It was my second time with Kia but different dealership. What a change, what a g I would like to share my experience with leasing a car in Island Kia. It was my second time with Kia but different dealership. What a change, what a great experience. After the first lease with Kia in Bay Ridge dealership thought will never get Kia any more, but closer to the end of the lease decided to give it a try and stopped at Island Kia dealership in Staten Island. Joe was our sales helper, very knowledgeable, honest and responsible. He recommended what was the best for us and was very patient with us. Made the whole process run nicely and fast. We got a lot of cooperation from the General Sales Manager, Frank Rao, too, and after seeing the numbers where real we made a deal. After everything was set, numbers were fixed Finence Manager John went over each number in the lease to make sure every number was clear. Thanks guys, amazing experience, great car, VERY HAPPY. THANKS AGAIN. More
by Galyna
Employees Worked With
Joseph Raimondi, Frank Rao, John Morgan
October 20, 2015
Awesome experience i had a great experience with salesperson Kimberly. i have to admit i walked in the dealership unsure but then she showed me the kia optima and everyt i had a great experience with salesperson Kimberly. i have to admit i walked in the dealership unsure but then she showed me the kia optima and everything i can have in it. i fell involve. i drove out the dealership a very satisfied customer. she was very nice and helpful and connected with me. i didn't just feel like a dollar sign walking into there. i actually feel like i got the best deal ever. great experience. anyone interested in driving a kia should go to island kia and ask for kimberly theodorou. More
by michael94
Employees Worked With
Kimberly Theodorou
October 20, 2015
Very good overall experience leasing a Kia Optima Went into island Kia with thoughts of leasing a new Kia Optima. Yuri was the salesman that started to help us. He was pleasant , professional and a ge Went into island Kia with thoughts of leasing a new Kia Optima. Yuri was the salesman that started to help us. He was pleasant , professional and a gentleman, unlike many car salesman who are overly aggressive and obnoxious. At first the sales manager quoted us a price that was more than we wanted to spend. With Yuri's help we got the right price for us. He was able to locate the car we wanted quickly. Great job Yuri!! Yuri was very helpful when we picked up the car and has followed up with us to ensure everything is is going well with the car. Very nice customer service from him and Island Kia. Our only minor issue was with the finance guy who was not even from Kia. I believe he was from the Hyundai dealership helping out that evening. He made us a little uncomfortable and was not clear on added protection costs and a few other concerns we had. However the sale manager did then step in to ensure we felt comfortable and had a better understanding of things. So, overall Island Kia and especially our salesman Yuri, did a great job and we were happy with their service. More
by SINY
Employees Worked With
Yuri
October 15, 2015
Fast and easy First time buying in staten island and would definetly go back. Vincent was the perfect salesman. Made the whole expereince pleasurable. My whole fami First time buying in staten island and would definetly go back. Vincent was the perfect salesman. Made the whole expereince pleasurable. My whole family bought cars from island kia and we all had a wonderful experience. I would definetly recomend. More
by Musicnyc2727
Employees Worked With
Vincent Macaluso
October 13, 2015
SPIDER WEB IN THE GAS TANK? My daughter took her 2014 KIA, SORENTO in for service as the 'check engine' light had come on. She was told she could not wait while the car was being My daughter took her 2014 KIA, SORENTO in for service as the 'check engine' light had come on. She was told she could not wait while the car was being checked. When she came back she was told that a spider has built a nest in the gas tank vent. A nest in the gas tank vent? First of all, the gas fumes would keep any spider's from even getting close to that vent. Does this service department think they leave the gas cap off when not using the car? To top it off they wanted to charge her $150.00 because "Spider Webs" are not covered under the Warranty. They were hoping for someone stupid enough to believe that and pay the $150.00, needless to say she wasn't! Now lets address that 'She was told she could not wait while the car.' They have awaiting room, do they not want anyone sitting in it? I my self was told two years ago when my KIA had a recall that I could not wait for the car. Believing them I took a bus home and got there just in time to hear the phone ringing telling me the car was ready. Then several months ago it took my KIA in for an oil change and again I was told I could not wait. When I said I was going to wait anyway they then said there were several oil changes ahead of me and it would take hours. Less than thirty minutes later they were done and I was on my way, what are they trying to prove by all this? Take better care of your customers KIA because this is what is stopping ME from trading in my 2011 SORENTO for a 2016, your service department! More
by THE FABULOUS JOHNNY G.
Employees Worked With
Service Rep.
October 06, 2015
Great experience. Great sales people. Not pushy at all. Helped me find exactly what I was looking for and made the buying process more than easy. So good I'm going back Great sales people. Not pushy at all. Helped me find exactly what I was looking for and made the buying process more than easy. So good I'm going back again in a week to help a friend find a car. The sales guy Jason went out of his way to make us happy. And the financing guy John helped us get a great a great extended warranty! A+++ service More
by Ts6900
Employees Worked With
Jason, John Morgan
October 03, 2015
They madeit happen! Vinny Crispino, John Morgan and Andrew Winslow were a great team to work with. They all made it happen. Sold me two cars in one day. Vinny Crispino, John Morgan and Andrew Winslow were a great team to work with. They all made it happen. Sold me two cars in one day. More
by suzy5771
Employees Worked With
Vinny Crispino, John Morgan, Andrew Winslow
October 03, 2015
BACK ON STATEN ISLAND BUYING MY CARS It was great to buy a car back on Staten island again for the past 15 years I had to go to NJ to buy my cars.my first experience at the new dealership It was great to buy a car back on Staten island again for the past 15 years I had to go to NJ to buy my cars.my first experience at the new dealership Island was a great one. The salesman Andrew Winslow and the sales manger Vincent Crispino were Friendly and professional. I did not have to waste the whole day trying to get my price. I am happy to be back on Staten island buying my cars. Great staff Great Experience More
by ac0811
Employees Worked With
VINCENT CRISPINO, Andrew Winslow
