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Island Kia

Staten Island, NY

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172 Reviews
Welcome to Island Kia in Staten Island, NY. We’re happy to serve all of our Staten Island and New York City Kia customers. From the convenience of our website you can view our selection of new and used Kia vehicles before you visit us on Staten Island. It’s quick and easy to research financing, schedule a service appointment, or order parts at Island Kia near New York and Brooklyn.
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1581 Hylan Blvd

Staten Island, NY

10305

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Showing 172 reviews

April 28, 2016

Great experience buying a new car The sales consultant Krystal Bergmann was very helpful. She made me feel comfortable purchasing truck that was much bigger than I previously owned. S More

by Jmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Island Kia responded

Thank you so much for taking the time to share your feedback with us. Krystal and the rest of our team are dedicated to provide a welcoming and comfortable purchasing experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please visit us if you have any concerns about your purchase. Thanks for your recommendations. Frank Rao frankl@myislandkia.com

April 27, 2016

Above and Beyond Vincent Macaluso was a pleasure to deal with highly recommend seeing him, also max at finance was also a pleasure. was dealing with dana for 15yrs so More

by tonied12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : max
Apr 28, 2016 -

Island Kia responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 15 years and we look forward to the next years! It's wonderful to know that Vincent and Dana were able to meet your needs. We truly thank you again and we'll see you again soon! Thanks for your recommendations. Frank Rao frankl@myislandkia.com

April 24, 2016

I finally found a sales consultant that was sincere My most recent search for a new car involved extensive research into many brands and I dealt with many sales consultants. I also spoke with many KIA s More

by Charlie379
Friendliness
Recommend Dealer
Yes
Employees Worked With
Krystal Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Island Kia responded

Charlie, thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you by Krystal during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! We really appreciate your recommendations. Frank Rao (frankl@myislandkia.com)

April 23, 2016

Total Satisfaction I was totally satisfied with my sales consultant Krystal Bergmann she was very knowledgeable and was very courteous and made me feel confident about t More

by Loriann Rose Fischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Island Kia responded

Thank you for writing this fantastic review, Loriann! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Krystal and the rest of our team. Enjoy your new car! Frank Rao (frankl@myislandkia.com)

April 22, 2016

unprofessional customer service The salesman did not have any knowledge about the internet pricing. Therefore, he was giving us a higher price then the internet offering. He became f More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Abriano, Timur Ten
Jun 13, 2016 -

Island Kia responded

Valerie, I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience. This is not how we operate our business and your feedback is very seriously taken. I would be very thankful if you got into contact with me so we could discuss the finer points on your issue; please contact me at your earliest convenience. Thanks you very much, I hope to hear from you soon. Sincerely, Frank Rao | frankl@myislandkia.com

April 21, 2016

Unexpected delivery The day I went in labor with our second son, my husband was as Island Kia purchasing our family the 2016 KIA SARENTO ... I was truly happy when I was More

by Anjanae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2016 -

Island Kia responded

Thank you for leaving us this review. We are very happy to hear that Vincent could help get you set up with the perfect new car for you. Enjoy your Sorento! If there is anything more we can do for you please feel free to come back and see Island Kia anytime! Take care. Frank Rao (frankl@myislandkia.com)

April 06, 2016

Quick and Easy Dealing with Vinny and Tim was great . No back and forth games . They delivered on their promises. They were honest and my leasing experience pleasura More

by badabing1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timur Ten
Apr 20, 2016 -

Island Kia responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Vinny and Tim could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Frank Rao (frankl@myislandkia.com)

March 31, 2016

Great experience Working with Moe and Joe, made buying a car so easy. Very happy with my price and my new Kia Sorrento. Can't wait to drive it! More

by JenSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Rainindi
Jun 13, 2016 -

Island Kia responded

Thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience while working with Moe and Joe in our sales department. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Sincerely, Frank Rao | frankl@myislandkia.com

March 27, 2016

excellent experiance Joseph Raimondi was extremely helpful and patient in helping us through the leasing process he is the reason we will keep coming back be sure to reco More

by happyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Raimondi
Jun 13, 2016 -

Island Kia responded

Thank you for leaving us this fantastic review. We couldn’t be happier that you chose Island Kia to help with your new car lease. If there is anything else we can do to help, please don’t hesitate to reach out to us at any time. On behalf of the entire team, thank you once again for choosing the Island Kia team and don’t forget to come back soon! Sincerely, Frank Rao | frankl@myislandkia.com

March 26, 2016

Got 2 cars in one day. Very helpful and supportive Kyrystal Bergmann was great and extremely informative. She knows her cars. She was patient and helped us to make the best choice when deciding betwee More

by kim m ferrezza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Island Kia responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had such a great experience. We hope you will return in the future as we look forward to helping you with any and all of your automotive needs. Thank you for choosing Island Kia! Sincerely, Frank Rao | frankl@myislandkia.com

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