Island Kia
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Great experience buying a new car The sales consultant Krystal Bergmann was very helpful. She made me feel comfortable purchasing truck that was much bigger than I previously owned. S The sales consultant Krystal Bergmann was very helpful. She made me feel comfortable purchasing truck that was much bigger than I previously owned. She answered all my questions and took me through the process of leasing a new car with ease. Additionally all other staff was kind too. I highly recommend using Island Kia. More
Above and Beyond Vincent Macaluso was a pleasure to deal with highly recommend seeing him, also max at finance was also a pleasure. was dealing with dana for 15yrs so Vincent Macaluso was a pleasure to deal with highly recommend seeing him, also max at finance was also a pleasure. was dealing with dana for 15yrs so now ill be a loyal to island kia for going the extra mile to get us in the car we wanted More
I finally found a sales consultant that was sincere My most recent search for a new car involved extensive research into many brands and I dealt with many sales consultants. I also spoke with many KIA s My most recent search for a new car involved extensive research into many brands and I dealt with many sales consultants. I also spoke with many KIA sales staff but found most of them to not be good listeners and really didn't care about my specific needs. This changed when we met Krystal Bergmann. She listened, was attentive, knowledgeable about the cars and very proactive in getting us the car we wanted for the price we wanted, considerate of my time and had the car available quickly. She cared about customer service, not just making a sale like others do. This includes other sales staff at Island Kia. Customers, like me , expect and respect honesty from a car dealer. This was a positive experience and would recommend her to anyone looking for a KIA. I will soon be in need of an SUV to replace my expiring lease. I will see Krystal if we consider a KIA Sportage. Thanks Krystal. Charles Berolo More
Total Satisfaction I was totally satisfied with my sales consultant Krystal Bergmann she was very knowledgeable and was very courteous and made me feel confident about t I was totally satisfied with my sales consultant Krystal Bergmann she was very knowledgeable and was very courteous and made me feel confident about the choice I have made, also she seem to be knowledgeable about every aspect of the dealership answering phone calls and questions when other sales people were sitting not doing much, she is definitely management material and well deserves a raise she is terrific and I would definitely do business with her again and send customers only to her. I would also like to say I passed other sales people and she is the only one who came up to me one passed me and the others just looked at me. Krystal Bergmann drove me to work because my car would not be ready and delivered the car to my job when it was done for this I am very greatful and appreciate what she has done. More
unprofessional customer service The salesman did not have any knowledge about the internet pricing. Therefore, he was giving us a higher price then the internet offering. He became f The salesman did not have any knowledge about the internet pricing. Therefore, he was giving us a higher price then the internet offering. He became frustrated and rude when we expected him to inquire about the internet pricing. When he called the manager, the manager was very unprofessional and certainly lacked customer service skills. He wanted to view the pricing and car's details over my phone instead of taking us to a computer. I would not recommend this dealership to anyone. Anthony and Timur were a terrible respresentation of Kia. We will take our money to a dealership that treats us with respect and that have a computer with internet to verify information online. More
Unexpected delivery The day I went in labor with our second son, my husband was as Island Kia purchasing our family the 2016 KIA SARENTO ... I was truly happy when I was The day I went in labor with our second son, my husband was as Island Kia purchasing our family the 2016 KIA SARENTO ... I was truly happy when I was blessed with two deliveries. The sale person Vincent Macaluso was great and the SUV DROVE GREAT IN THE 2016 blizzard!!! Safe and happy!!! More
Quick and Easy Dealing with Vinny and Tim was great . No back and forth games . They delivered on their promises. They were honest and my leasing experience pleasura Dealing with Vinny and Tim was great . No back and forth games . They delivered on their promises. They were honest and my leasing experience pleasurable. More
Great experience Working with Moe and Joe, made buying a car so easy. Very happy with my price and my new Kia Sorrento. Can't wait to drive it! Working with Moe and Joe, made buying a car so easy. Very happy with my price and my new Kia Sorrento. Can't wait to drive it! More
excellent experiance Joseph Raimondi was extremely helpful and patient in helping us through the leasing process he is the reason we will keep coming back be sure to reco Joseph Raimondi was extremely helpful and patient in helping us through the leasing process he is the reason we will keep coming back be sure to recommend to friends and family More
Got 2 cars in one day. Very helpful and supportive Kyrystal Bergmann was great and extremely informative. She knows her cars. She was patient and helped us to make the best choice when deciding betwee Kyrystal Bergmann was great and extremely informative. She knows her cars. She was patient and helped us to make the best choice when deciding between Models wan't easy. She was able to answer all our questions. The paper work was painless. She walked us through it all. More