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Island Kia

Staten Island, NY

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172 Reviews
Welcome to Island Kia in Staten Island, NY. We’re happy to serve all of our Staten Island and New York City Kia customers. From the convenience of our website you can view our selection of new and used Kia vehicles before you visit us on Staten Island. It’s quick and easy to research financing, schedule a service appointment, or order parts at Island Kia near New York and Brooklyn.
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1581 Hylan Blvd

Staten Island, NY

10305

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Showing 172 reviews

January 04, 2017

Amazing customer service Even though i know nothing about cars the salesmen help provide me with the information and honest thoughts about what would be the best fit for me. More

by Carloverguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudie sue
Jun 21, 2017 -

Island Kia responded

Thank you for sharing your experience. We always love hearing that our customers had a great experience with us! Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946

January 02, 2017

Jason and George were amazing Today my dad and I went to look for a car for himself and we had a sales man named jason. He was so kind and makes you feel very welcomed. He gave us More

by Veronicax96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jun 21, 2017 -

Island Kia responded

We love hearing that our customers had a great experience with our dealership. We'll make sure to relay your satisfaction to the individuals you worked directly with. Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946

October 31, 2016

Ripped off! Added fees that didn't exist, overcharged me $3,400. Raised price of car and added fees last minute. Typical bait and switch, don't shop here. Avoid More

by Jsex724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Engel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Island Kia responded

I am sorry to hear that you had a negative experience with our dealership. It was not our intention to give you the runaround, and I apologize if that is how it seemed. I assure you that we absolutely never instruct our staff to "bait and switch" any of our customers, nor do we condone the practice at all. Please contact me directly so that we can discuss your experience. I look forward to hearing from you. From, Frank Rao | Frank@myislandkia.com

October 07, 2016

Vincent Macaluso was great We went into the showroom looking for a Sorrento and Vincent was kind, informative and super professional . We were in and out with a brand new car, t More

by george walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2016 -

Island Kia responded

Mr. Walsh, thanks for this nice review! Vincent truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. From, Frank Rao | Frank@myislandkia.com

September 20, 2016

See John Vigorito! Great business and great service! He was compassionate and very honest, also does very good business! Come in and ask for him, very polite! Island Kia is the place to buy a car! More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vigorito, Timur Ten
Sep 21, 2016 -

Island Kia responded

Thanks so much for the wonderful review, Jenny! We really appreciate this feedback and I'll be certain to share your compliments to John and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was truly a pleasure working with you. Frank Rao | Frank@myislandkia.com

August 25, 2016

Was fast and they were extremely friendly Joe was really nice, he helped me out as best as he could and I was happy with the overall experience. I would definitely refer a friend More

by Mileym123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph raimondi
Aug 26, 2016 -

Island Kia responded

Thank you for taking the time to write this review. We are pleased to hear that Joe was able to provide an efficient and overall positive experience. We appreciate your referrals. Best, Frank Rao | Frank@myislandkia.com

August 03, 2016

New kia lease I wanted to trade in my lease early and vincent really helped me with the process of getting it done.i am very happy with my new car. I would recomend More

by Stevekia24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2016 -

Island Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Vincent was helpful during your visit and that you are happy with your new car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Frank Rao | Frank@myislandkia.com

July 23, 2016

Thanks Vincent Great place and great people especially Vincent macaluso..I would refer anyone to him he's a great guy and does the right thing by you ..not like any More

by Michael23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Island Kia responded

Thank you for leaving us your positive review! We’re glad that you’re happy with your recent lease! We will make sure Vincent hears your kind words. Please let us know how we may be able to help you next! Take care, Frank Rao | frankl@myislandkia.com

July 23, 2016

BROUGHT TWO KIA'S IN ONE MONTH LOCAL DEALER, FRIENDLY SALESMAN, GEORGE ENGEL GOOD SERVICE, NO PROBLEMS WILL RETURN FOR A NEW KIA IN THE FUTURE. BROUGHT TWO KIA'S ONE FOR ME THE OTH More

by BILLS23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Crispino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Island Kia responded

It was a pleasure to read about the two cars you bought recently at Island Kia. It's delightful to know George provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Take care, Frank Rao | frankl@myislandkia.com

July 22, 2016

kudos for vincent macaluso i would like to inform you that your salesman vincent macaluso is a great individual. we came in because my lease on my 2014 sorento was coming up in More

by walter & grace osborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Crispino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Island Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We'll pass the kind words along to Vinny, and if there's any other automotive need we can assist you with, please don't hesitate to let us know. Take care, Frank Rao | frankl@myislandkia.com

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