Island Kia

Non stressful!!! 😵😁 Miss Krystal It was enjoyable, no stress 😊 she was friendly and knowledgeable , and answered our questions. And gave us time to actually enjoy our New Car Shoppi It was enjoyable, no stress 😊 she was friendly and knowledgeable , and answered our questions. And gave us time to actually enjoy our New Car Shopping More

AWESOME I was absolutely and completely blown away by the exceptional service i received from this service department. Jessica was incredibly professional and I was absolutely and completely blown away by the exceptional service i received from this service department. Jessica was incredibly professional and extremely efficient, i have NEVER received better customer service from a shop! EVER!. More

Awesome experience, quick n painless. Very honest! I just want to say that I almost never give reviews. Like most, who has the time, but for Vincent Macaluso I needed to make the time. His level of p I just want to say that I almost never give reviews. Like most, who has the time, but for Vincent Macaluso I needed to make the time. His level of professionalism, patience and integrity far exceeded my expectations! I was very apprehensive when my lease was nearing its end and only because of Vincent did I once again go with a Kia. I truly hope the upper management at Island Kia and beyond know the type of man they have on their team. If Vincent is there in 3yrs I once again can see myself staying with Kia. Thanks Vincent for treating me like family and making this experience non-stressful, quick and painless! Thanks and God bless my friend! Also, George in Finance and Frank the Manager were a pleasure as well! More

Great Value for Sorento at Island Kia I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value f I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value for our customers". There were issues in the beginning but the issues were very quickly resolved by Manager Frank Rao. He was very honest and professional. I got my first used Kia Sorento for great value. Really appreciated Timur Ten getting the car CPO( certified preowned) even though it was not advertised as CPO. He also made sure I got the best value in extended warranty for CPO car which has less deductibles. Vincent Macaluso was very informative in explaining every detail in operating the car; there are so many electronic controls. He said I can call him anytime with questions and problems. George, the finance manager was very very patient in helping us decide on extended warranty with best value. I would highly recommend them to my friends and family. Also talk to them upfront about any issues before settling on a price. They work hard to earn the respect and trust of their customers. I never drove a Kia before, but so far I really enjoy driving my Sorento 2015 SX. I researched and found out it is highly rated by Consumer Reports. Kia as a brand has a higher rating than Nissan or Toyota. Was very surprised. More

Very knowledgeable and honest Frank Rao was a great person to deal with very knowledgable and most of all honest the experience was great defenatly recommend friends and family to Frank Rao was a great person to deal with very knowledgable and most of all honest the experience was great defenatly recommend friends and family to go there. More

Fast service; no problems Car brought in for first oil change; Carol explained everything to be done in a friendly manner. Fresh coffee was a plus. John S had the car ready i Car brought in for first oil change; Carol explained everything to be done in a friendly manner. Fresh coffee was a plus. John S had the car ready in less time then stated. No problems. Thanks. More

Smoothest process ever ! Treated like royalty ! I was taken care of from soup to nuts as soon a i walked through the door. Frank was easy to work with and made the process very smooth. Ralph in fina I was taken care of from soup to nuts as soon a i walked through the door. Frank was easy to work with and made the process very smooth. Ralph in finance was awesome and took the time to explain everything to me and made me feel comfortable. Lee was OUTSTANDING. Was accomodating and most importanly honest with me from the minute we met. He made recommendations, wasnt pushy at all, and built trust with me right away. He took the time to explain everything, show me the features of the car, and even told me i could text him 24/7 anytime i had an issue. An absolute pleasure to work with the team at Island Kia and i look forward to many more years of doing business ! I will be telling my friends and family! More

Speedy service done right I had many gripes about other chains but the lady on the phone sue assured me that if I came in Frank and Trudy would help me get the Optima i was lo I had many gripes about other chains but the lady on the phone sue assured me that if I came in Frank and Trudy would help me get the Optima i was looking for at a good price. Needless to say I found the vehicle I was looking for and all it took was a Phone call to do it. More