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Island Kia

Staten Island, NY

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rated
172 Reviews
Welcome to Island Kia in Staten Island, NY. We’re happy to serve all of our Staten Island and New York City Kia customers. From the convenience of our website you can view our selection of new and used Kia vehicles before you visit us on Staten Island. It’s quick and easy to research financing, schedule a service appointment, or order parts at Island Kia near New York and Brooklyn.
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1581 Hylan Blvd

Staten Island, NY

10305

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Showing 172 reviews

June 07, 2024

Very slow to diagnose and not respectful of customers' time. It took them a week just to LOOK at my car. Trash. More

by Telluride Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin in Service
Jun 21, 2024 -

Island Kia responded

I'm sorry to hear about your experience. We strive to provide efficient service and respect our customers' time. Your feedback is valuable, and we will work to improve our processes to ensure a better experience in the future. Thank you for bringing this to our attention.

June 13, 2023

Very polite and knowledgeable, helpful and understanding. The communication was great and I felt confortable during the orocess More

by Briela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Jun 16, 2023 -

Island Kia responded

Thank you Briela for the great review - Island Kia (855) 637-9146

June 24, 2022

Wow what an easy seamless experience. I dealt with Kim and Maria and they were both amazing. Will never shop for another car anywhere else. Thanks Island Auto Group! More

by Liebo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Crispino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Island Kia responded

Thank you for your 5-star review! We appreciate your kind words and look forward to working with you again. Island Kia (855) 637-9146

October 06, 2021

Great experience with Tay with the buying process everything was quick in and out and provided excellent service and pricing on car we wanted even with shortages. Shout out to enyjah as well for More

by Nj Kishan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylan Saylak
Oct 07, 2021 -

Island Kia responded

Nj Kishan, We are happy to hear about your all around pleasant experience! Our team does their best to make sure every customer is happy and leaves satisfied. We strive to build a relationship with every customer that way you never feel pressured to buy! We are so thrilled to hear that you had a great time at our dealership! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us! Island Kia (855) 637-9146

April 28, 2021

Was not helpful. Went to see and text drive a used car. It was hit in the front and back which was not disclosed prior. Would not negotiate a price. In fact, tried to add to the price because it wasn’t cer More

by jse698
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember.
Apr 29, 2021 -

Island Kia responded

We apologize for an unsatisfying experience with our team here at Island Kia. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues.

April 16, 2021

Very fast and easy not much of a haggle the price was right Kimberly was very helpful no stress ,Give them a shot ask for Kimberly she was great to deal with....Thank you Island Kia..... More

by jerrymazzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 29, 2021 -

Island Kia responded

Our staff does a wonderful job at building a relationship with every customer. We are pleased to hear of your successful experience! Hope to see you in the near future.

December 27, 2020

Island Kia on Staten Island has been great. For years now Vincent Crispino the mngr is excellent with his inventory and experience. What a place More

by Moonisup123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Demirovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Crispino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Island Kia responded

Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!

June 16, 2020

Vincent Macaluso made buying a Kia a great experience. He answered every question I had patiently and quickly. He knows what he is doing and he does an excellent job including directions for getting bac More

by john_hogan
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Island Kia responded

Thank you for the 5-star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!

November 27, 2019

Helpful Staff and No nonsense! I usually dread going car shopping, but Kimberly (my sales person), Michael and the General Manager were very helpful, honest and gold me like it was! More

by mintcherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Dec 12, 2019 -

Island Kia responded

Thank you for taking the time and leaving us a positive review. Our team does a wonderful job at making sure all of the customer’s needs are met. If you have any other questions or comments, please let us know how we can help! Island Kia (855) 637-9146

November 06, 2019

Island Kia Made Me Feel Like Family. The best ever! James Greco was very informative, friendly, and answered all of my questions. I would defiantly go back to James Greco in the future. I More

by dianedolce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Greco (Salesman)
Nov 07, 2019 -

Island Kia responded

We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us know if there is anything more we could do for you! Island Kia (855) 637-9146

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