Island Chrysler Jeep Dodge Ram - Service Center

Was very happy with the experience and will use in the future was very helpful and answered all my questions in a timely manner ty future was very helpful and answered all my questions in a timely manner ty More

Resolved issues on my 2011 grand Cherokee in a timely and professional manner. Offer me transportation home when I brought the vehicle in for service professional manner. Offer me transportation home when I brought the vehicle in for service More

My service visit went perfectly thanks to the service advisor Anthony I. My Jeep was taken care of quickly and completely in a professional manner. advisor Anthony I. My Jeep was taken care of quickly and completely in a professional manner. More

Service was excellent. Appreciate the car service back home after drop off. Service tech keep me up to date with repair progress. Vehicle was detailed nicely after service home after drop off. Service tech keep me up to date with repair progress. Vehicle was detailed nicely after service More

My car was recalled and Devon helped me. He explained the process and answered all my questions. It was a pleasure to work with him. process and answered all my questions. It was a pleasure to work with him. More

Came in for my schedule Oil Change. Quick and easy. Bought the Mopar three oil change package. Good whay to save money. Everyone had their mask on. keeping it safe. Thanks! Bought the Mopar three oil change package. Good whay to save money. Everyone had their mask on. keeping it safe. Thanks! More

I had the best experience with Mike H at the service center. Thank you Mike. He went above and beyond in the customer service area, he was very pleasant, courteous unprofessional. Definitely an asset center. Thank you Mike. He went above and beyond in the customer service area, he was very pleasant, courteous unprofessional. Definitely an asset to the service center. I’m a customer for over 25 years I’ve seen many people come and go in that department I hope that Mike is there for a long time. Very. Helpful. Thank you More

My brand new 2019 Car needed something repaired on a warranty. It was in there for a month and the price that needed to be fixed wasn’t even A major ordeal. On top of it being there so long I wasn’t eve warranty. It was in there for a month and the price that needed to be fixed wasn’t even A major ordeal. On top of it being there so long I wasn’t even offered a loaner and this was my daily vehicle so I had to rent a car from enterprise. For whatever reason the car was stored in the basement while waiting to be fixed. When I finally was called to pick up my csr it comes out of the garage extremely filthy inside and out. Footmarks all over the interior of the vehicle along the side of the rug and all and all rub marks and hand marks on the whole side of the car they were working on. Didn’t even have the decency to put a protective work cover so the paint doesnt get ruined or scratched. The worst part is I noticed a rust stain on the paint and window which stained the paint on the car and rear window. As I’m trying to wash it off before I leave the dealership in case i have to make a complaint the worker comes out and asks me of anything is wrong. I showed him and he tells me it’s Bc it was stored under a leaky pipe and it will come off with a detail and a car wash. The least they could have done was clean and detail the car for me. It’s dodge dealership. A full detail to get the rust off or even a car wash costs nothing to all the money dodge makes. Gimme a brake. The vehicle is a Dodge Challenger hemi. It’s not a cheap car. I pay a lot of money for it and I keep it in pristine condition. For the dealership to treat it like just any old car was just disrespectful and just bad business. I will never take my car back to this dealership and I def won’t be taking my hellcat there since that’s a collectors type car and am truly scared due to the lack of care. Overall dealership gets a ZERO RATING from me! Almost makes me not wanna buy anymore dodge vehicles if this is the way I get treated. I’ve owned BMW AND MERCEDES AND GOT ROYAL TREATMENT compared to this here they treat you like crap. Maybe I should go back to BMW where you get treated like a king More

Service was very organized an extremely courteous I was very pleased with the way they handled my problem. Anthony was the service person who took care of me very pleased with the way they handled my problem. Anthony was the service person who took care of me More