Island Chrysler Jeep Dodge Ram - Service Center

This dealership will take your car into service and ruin it more than before you brought it in and never fix the actual issue and then just send you on your way because they don’t have enough time or staff. it more than before you brought it in and never fix the actual issue and then just send you on your way because they don’t have enough time or staff. Do not use this place ever you will regret it with a passion. The few good reviews on here have to be fake More

Candice Steele is the best when you are in need of a loaner and anything else suitable for customers. During a visit to their location, I had to leave my car for several days and since I traveled (1) ho loaner and anything else suitable for customers. During a visit to their location, I had to leave my car for several days and since I traveled (1) hour away, Mrs. Steele was so helpful with getting me a loaner while my car was being serviced. She was very considerate when I spoke to her and asked for a vehicle which would accommodate my height. Having her on your team is the right thing you've done. She listened, understood and made sure I was satisfied as well as comfortable before driving away. She was clear to explain everything so there wouldn't be any confusion down the line. The fact that she covered all the bases made it easier to walk away and not be surprised later. Her honesty will keep me as a customer who would recommend their location as many times as possible. More

I dropped my car off for a fuel pump relay recall on a Wednesday. The service advisor told me they would call me to let me know the status of my car by the end of the day. No call! I sent a text via their Wednesday. The service advisor told me they would call me to let me know the status of my car by the end of the day. No call! I sent a text via their text application. No response! I called and was transferred to my service advisor Devon, and he never picked up. I left three messages and no return call. I sent several texts with no response. Three days later and several calls and voicemails left I finally got a hold of Devon who claimed to have called me several times, but I had no missed calls on my phone. Anyway, I picked up my car that day (Friday) with no work performed on it because the parts were on order. I will never take my car there again, nor will I visit the dealership when looking to purchase due to their unacceptable service practices! More

I love this dealership. Joe Smith is the best salesman. Simply the best. Myself and my family and friends buy cars often, Joe has patience and knowledge. It's not your Joe Smith is the best salesman. Simply the best. Myself and my family and friends buy cars often, Joe has patience and knowledge. It's not your regular dealership. Joe goes through options and availability of the truck thats right for you. It is really a dealership who prides themselves on repeat business. One stop shop; sales, finance and the service department. Devon in the service department always makes himself available for anything you need. You never have to look anywhere else when you need service or have questions. More

Devon & john did an amazing job with helping me with my jeep services jeep services More

I was checked in prompted. Recall part installed as well as NYS Inspection. Very professional service. I would recommend.highly using this dealer for repairs as NYS Inspection. Very professional service. I would recommend.highly using this dealer for repairs More

Although this visit to Chrysler dealership was excellent, I experiences previous contacts that were very unsatisfactory. On these occasions, Michael Huayamave was not my service advisor. I experiences previous contacts that were very unsatisfactory. On these occasions, Michael Huayamave was not my service advisor. More

Friendly. Fast. Easy. Excellent service. I came in with no appointment for oil change. Guys took me in right away. It’s to bad they don’t perform maintenance on Alfa Romeo cars. no appointment for oil change. Guys took me in right away. It’s to bad they don’t perform maintenance on Alfa Romeo cars. More

Very pleased with the service I received. The employees were courteous, professional, prompt and reliable. I received a call when my jeep was ready for pickup. were courteous, professional, prompt and reliable. I received a call when my jeep was ready for pickup. More

I took my Jeep in because the Service Engine light came on. I did not have to wait long to speak to a Service Advisor. They took care of all my concerns. Very happy on. I did not have to wait long to speak to a Service Advisor. They took care of all my concerns. Very happy More