Island Acura - Service Center

Terrific Service Department Joey Robinson heads up one super customer-oriented Service Department. He is always extremely cordial and deeply concerned about the maintenance of m Joey Robinson heads up one super customer-oriented Service Department. He is always extremely cordial and deeply concerned about the maintenance of my vehicle. Island Acura is quite fortunate to have him under their employ! More

Customer focused dealership! Dealership just renovated, it looks great, love the new covered service lane where they greet you by name for your appointment! Joe R is the best, is Dealership just renovated, it looks great, love the new covered service lane where they greet you by name for your appointment! Joe R is the best, is always prepared with my vehicle history, accommodating my schedule for service appointments or making it easy to bring it in same day if the unexpected occurs. The new customer waiting area is bright and spacious, amenities galore! I was able to use their enclosed work area for taking a business call. The whole staff are friendly & helpful and I love how they wash my car before returning it to me after service! I have an older MDX but when I bring it in for service I get treated like it's a brand new car. I will buy my next car ONLY at Island Acura! More

Excellent Customer Service Fantastic Service and Great Customer Service. Crystal was very patient in answering all of my questions. I am very pleased with the service and the fa Fantastic Service and Great Customer Service. Crystal was very patient in answering all of my questions. I am very pleased with the service and the fair pricing. I absolutely recommend them. More

Best Acura Service I live in Jamaica, Queens and I drive to Wantagh,. NY for my 2015 Acura to be serviced. I have bought my last three Acuras from Island Acura because o I live in Jamaica, Queens and I drive to Wantagh,. NY for my 2015 Acura to be serviced. I have bought my last three Acuras from Island Acura because of the great service. I have bought Acuras from Valley Stream and Curry Acura but I keep coming back to Island Acura because it is the BEST!!!! More

Always Great Service I have had the pleasure of dealing with Mr. Robinson for many years. Always helpful, friendly and knowledgeable, Mr. Robinson goes out of his way to e I have had the pleasure of dealing with Mr. Robinson for many years. Always helpful, friendly and knowledgeable, Mr. Robinson goes out of his way to elevate customer service to a higher level-customer satisfaction. More

Best service appointment ever!!! Even though I don't drive an Acura I was in the area and realized I needed my annual inspection done as well as an oil change. I thought I would take Even though I don't drive an Acura I was in the area and realized I needed my annual inspection done as well as an oil change. I thought I would take a chance and see if they could possibly take care of this for me without an appointment Mr Robinson not only said yes but got me in and out with no problem and treated me like an established customer The staff was friendly the waiting area comfortable and the service provided was great My car runs better than ever I would definitely recommend Mr Robinson and the service department at Island Acura More

Always a positive day at Island Acura Love this dealership, from the GM (Frank) through the Service Department, they are a top shelf organization. Joe Robinson in the Service Department Love this dealership, from the GM (Frank) through the Service Department, they are a top shelf organization. Joe Robinson in the Service Department is one of the best service writers I have come across. He his pleasant, efficient and polite which is very comforting. They are a great dealer with so much to offer someone for purchasing a new or used vehicle with a great service department! More

Long-time service customer I purchased my 2008 white Acura TL certified pre-owned from a different Acura dealership in 2010, but began bringing it to Island Acura for service sh I purchased my 2008 white Acura TL certified pre-owned from a different Acura dealership in 2010, but began bringing it to Island Acura for service shortly after. I've dealt 90% of the time with Joe Robinson, who is consistently nothing short of excellent. He's a great communicator, knowledgeable, and takes great care of me whenever I visit. The rest of the service staff are also great to deal, but I always am more at ease when Joe is handling my visit. More

First visit and now lifelong customer! My MDX needed an oil change, recently received an email from them, dealership is nearby, first visit. Valet took my car, service desk welcomed me as i My MDX needed an oil change, recently received an email from them, dealership is nearby, first visit. Valet took my car, service desk welcomed me as if I were family. Joey is friendly and thorough, updated me of a recall and was very efficient. Customer waiting area is very clean, bright and well stocked w/coffee, water, newspapers, etc.. Joey kept me informed, asked me if I had time for him to get my car washed, no-charge! So nice! I'll be back! No reason to go anywhere else - love this place! More