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Island Acura - Service Center

Wantagh, NY

4.7
100 Reviews

100 Reviews of Island Acura - Service Center

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June 11, 2024

The staff at Island Acura is exceptional, from sales to financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service departme More

by JLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe "JC" Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Island Acura responded

Thank you for your wonderful review! We are thrilled to hear that you find our staff at Island Acura exceptional across all departments. Providing the best customer service is our top priority, and we're delighted that you feel so well taken care of. Mr. Robinson and the service department team work hard to ensure a great experience for all our customers. Your loyalty means a lot to us. We look forward to seeing you again.

June 10, 2024

Always great service , Mr Robinson does an amazing job at the service department. I always feel he home when he is there More

by Jogonzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Island Acura responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive great service and that Mr. Robinson makes you feel at home. We take pride in providing exceptional customer service, and it's fantastic to know that Mr. Robinson has made such a positive impact on your experience. We look forward to continuing to serve you!

June 06, 2024

Fantastic service here. I appreciate how responsive Jose was while my car was in for Service. Highly Recommend this dealership. More

by Brownbread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
Jun 09, 2024 -

Island Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Island Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

My 2018 Acura RLX Sports Hybrid SH-AWD originally came from an Ohio dealer, but I choose to bring my auto to Island Acura for all my serving needs. My point of contact is Joe Robinson, Maintenance service More

by MTATMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Island Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2024

I could not be happier with my most recent servicing experience with Island Acura. Joe Robinson in the Service Dept made sure that my 2020’ RDX was serviced with all of the services I needed to be perf More

by SusanDino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (Audio Trch Specialist), Matt (Parts Dept), Tina Negrete (Receptionist), Darren Thornton
May 14, 2024 -

Island Acura responded

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with us at Island Acura. Joe and Ryan will be delighted to know that their efforts made such a significant impact on your satisfaction and peace of mind. Ensuring the safety and performance of your 2020 RDX is our top priority, and we're glad to have met your expectations. Your loyalty and trust mean a lot to us, and we are committed to providing you with the best professional service every time you visit. Thank you for recommending us so highly. We look forward to continuing to serve you and your vehicle!

May 02, 2024

I always have a great experience when I bring my car in for service, especially Joe and Jose. Rocky in sales is great as well More

by mrsenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Tarik
May 03, 2024 -

Island Acura responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

April 22, 2024

My service experiences with Island Acura since I have been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer sat More

by SusanDino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shim (Service Manager), Matt (Parts Dept)), Tina Negrete (Service Receptionist), Matt (Audio Technician), Darren Thornton
Apr 25, 2024 -

Island Acura responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Reliable and dependable work is also guaranteed. Mr. Robinson is one of the best service person. More

by wagia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Island Acura responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 14, 2024

Everyone are very friendly very helpful. Comfortable waiting room. Island Acura is the best place to look for their new car. More

by garrisonsnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Robinson and Berrie always clean my car so well thank to both of them
Mar 16, 2024 -

Island Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 08, 2024

Everything is done professionally and on time as promised. Chad is an asset to your dealership..More power Island Acura. More

by alexford1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parveen Chand
Mar 11, 2024 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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