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Island Acura - Service Center

Wantagh, NY

4.7
76 Reviews

76 Reviews of Island Acura - Service Center

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May 13, 2024

I could not be happier with my most recent servicing experience with Island Acura. Joe Robinson in the Service Dept made sure that my 2020’ RDX was serviced with all of the services I needed to be perf More

by SusanDino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (Audio Trch Specialist), Matt (Parts Dept), Tina Negrete (Receptionist)
May 14, 2024 -

Island Acura responded

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with us at Island Acura. Joe and Ryan will be delighted to know that their efforts made such a significant impact on your satisfaction and peace of mind. Ensuring the safety and performance of your 2020 RDX is our top priority, and we're glad to have met your expectations. Your loyalty and trust mean a lot to us, and we are committed to providing you with the best professional service every time you visit. Thank you for recommending us so highly. We look forward to continuing to serve you and your vehicle!

May 02, 2024

I always have a great experience when I bring my car in for service, especially Joe and Jose. Rocky in sales is great as well More

by mrsenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Tarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Island Acura responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

April 22, 2024

My service experiences with Island Acura since I have been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer sat More

by SusanDino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shim (Service Manager), Matt (Parts Dept)), Tina Negrete (Service Receptionist), Matt (Audio Technician)
Apr 25, 2024 -

Island Acura responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Reliable and dependable work is also guaranteed. Mr. Robinson is one of the best service person. More

by wagia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Island Acura responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 14, 2024

Everyone are very friendly very helpful. Comfortable waiting room. Island Acura is the best place to look for their new car. More

by garrisonsnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Robinson and Berrie always clean my car so well thank to both of them
Mar 16, 2024 -

Island Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 08, 2024

Everything is done professionally and on time as promised. Chad is an asset to your dealership..More power Island Acura. More

by alexford1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parveen Chand
Mar 11, 2024 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2024

The representative Chad was great . The entire staff very courteous . I called the morning of and got appointment same day. Chad gave an estimate on how long the work would take and was More

by Myregal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Mar 09, 2024 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! Thanks again for the recommendation, and have an amazing day!

February 28, 2024

As a client of over 20 years I’m a little disappointed with an overpriced transmission oil change & fuel injector cleaner. More

by Manecolombo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 02, 2024 -

Island Acura responded

We are sorry to hear that you were disappointed, but as you know the cost of just about everything as increased, including our cost of doing business. We appreciate your loyalty and please reach out to us if there is anything specific you would like to discuss and we would be happy to review the situation.

February 16, 2024

I very satisfied all the service Acura had done for me from the moment I arrived and the moment I left More

by Henry Leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
Feb 16, 2024 -

Island Acura responded

We're thrilled to hear about your satisfaction with the service you received at Acura! Providing a positive experience from the moment you arrive until the moment you leave is our goal, and we're glad to know we met your expectations. If there's anything specific that stood out to you or if you have any further feedback, please feel free to share. We appreciate your business and look forward to serving you again in the future!

Feb 23, 2024 -

Island Acura responded

Hi Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

Island Acura has the best service department I’ve ever used. They give very accurate time estimates for every service. (Which really makes planning my service visit easy.) Their friendly staff does great More

by jimcelentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Timko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Jan 31, 2024 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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