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Island Acura - Service Center

Wantagh, NY

4.7
103 Reviews

103 Reviews of Island Acura - Service Center

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March 25, 2025

Joseph was very helpful and understanding. I really valued the way I was treated during my service of my acura ILX. The service dept is really wonderful to deal with More

by bonjaytee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

Honest trustworthy service department. Service managers are excellent explaining processes and procedures on how to determine root causes of any auto problems. More

by Seaford Olé ‘55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Very professional. Organized and kept me informed. I would recommend Island Acura to anyone interested in purchasing or servicing their car. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Island Acura responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

February 24, 2025

I was impressed with the friendliness of everyone, the cleanliness and comfortable waiting area. My cars maintenance was finished earlier than expected. More

by mb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Island Acura responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

I don’t know where to begin. First I think the service advisors should have some mechanical background, experience or something. Took the car in for the fuel pump recall and More

by Russellf78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jungyong
Feb 14, 2025 -

Island Acura responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one.

February 11, 2025

Everything went better than expected. The work was done professionally and in a timely manner. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Island Acura responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

Friendly, prompt service. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles. More

by jschwab
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Mulcahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris & Matt
Feb 12, 2025 -

Island Acura responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 03, 2025

Good morning, I leased my RDX in 2019 with the intention to keep leasing the RDX. However, because of change in economy, I purchased the RDX. More

by redvette2001
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Timko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina...always helpful when I needed a loaner car, Parts Window - always helpful in replacing the key fobbatteries
Feb 08, 2025 -

Island Acura responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 24, 2025

Joe Robinson provided professional and courteous service, he kept me informed every step of the way and provided excellent advice on the required repairs. I recommend him and his team at Island Acura highly. More

by rals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Island Acura responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 22, 2025

I have been a customer for a number of years and have been very happy with the communication and service from this dealership. More

by jpscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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