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Island Acura - Service Center

Wantagh, NY

4.7
78 Reviews

78 Reviews of Island Acura - Service Center

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August 04, 2024

Jose was able to get me an appointment immediately. We drove 45 miles to get to this dealership and the car was serviced before noon. More

by BrendaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
Aug 05, 2024 -

Island Acura responded

Thank you for sharing your experience! We're pleased to hear that Jose was able to schedule an immediate appointment and that your car was serviced promptly, even after your long drive. We appreciate your trust in us and look forward to serving you again!

July 26, 2024

From calling and getting a same-day appt, to the high-tech device that checked my alignment before I even got out of the car… through a quick & uneventful auto servicing job, and ending with a fresh More

by MDX-Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Chand
Jul 27, 2024 -

Island Acura responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 25, 2024

Everything is this dealership is done very professional from the greeting to the work that was done to picking up my car when done More

by mdsoll34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Onolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mulcahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe "JC" Cannizzaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Island Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2024

I scheduled a 9:15 appointment with the service center for an oil change and was told that it would be over a 2 hour wait. I let the gentleman know that it didn’t work for me. He didn’t even offer to resc More

by Slaurence1017
Service Time
Recommend Dealer
No
Employees Worked With
Joey Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Island Acura responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at your earliest convenience.

July 02, 2024

In 1994 I purchased my first Acura from Island Acura. Since then, every car but one, for both me and my wife, came from Island. They are not the closest Acura dealer to me, but it's a pleasure to do busi More

by Joe
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Island Acura responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 04, 2024 -

Island Acura responded

Hi Joe, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2024

A pleasure to deal with. I will continue to bring my vehicle here for service. More

by alan.wolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Island Acura responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2024

I recently had my 3rd service appointment on my Acura Integra , I had the pleasure dealing with a service technician named Chad . Chad kept me in the loop with everything needed for my car and was clear More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Jun 28, 2024 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! Thanks again for the recommendation, and have an amazing day!

June 21, 2024

Excellent service department. always prompt and friendly, never has an issue and I’ve been a customer of theirs for over 10 years! More

by Mgborghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Island Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2024

The staff at Island Acura is exceptional, from sales to financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service departme More

by JLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe "JC" Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Island Acura responded

Thank you for your wonderful review! We are thrilled to hear that you find our staff at Island Acura exceptional across all departments. Providing the best customer service is our top priority, and we're delighted that you feel so well taken care of. Mr. Robinson and the service department team work hard to ensure a great experience for all our customers. Your loyalty means a lot to us. We look forward to seeing you again.

June 10, 2024

Always great service , Mr Robinson does an amazing job at the service department. I always feel he home when he is there More

by Jogonzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Island Acura responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive great service and that Mr. Robinson makes you feel at home. We take pride in providing exceptional customer service, and it's fantastic to know that Mr. Robinson has made such a positive impact on your experience. We look forward to continuing to serve you!

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