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Island Acura - Service Center

Wantagh, NY

4.7
83 Reviews

83 Reviews of Island Acura - Service Center

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January 17, 2025

Recently purchased a used RDX and brought it to Island Acura to catch up on due maintenance, including timing belt, water pump, battery etc. Made an appointment on advance and my service advisor Joe check More

by lonniegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Island Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

The wipers stopped working intermittently the next day after I serviced my RDX at your Wantagh service center.. I read on the internet that this is a know issue with a 2021 RDX’s. I would expect that t More

by Dicapua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Herrera matam
Jan 14, 2025 -

Island Acura responded

Hi Dicapua, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at your earliest convenience.

January 02, 2025

Great customer service . Have been servicing my vehicles at Island Acura for 20 years. Quick courteous great service ! More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Island Acura responded

Hi Phil, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

Very helpful and professional- but all of your reps are in service. I have never had a bad experience at Island Acura More

by terrihopeful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Island Acura responded

We’re thrilled to hear that our service team consistently delivers helpful and professional experiences. Your continued trust in Island Acura means so much to us! If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Dec 27, 2024 -

Island Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Great customer service . Acura Rep kept me informed on when the vehicle would be complete . Quick courteous great service ! More

by Myregal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Island Acura responded

We’re thrilled to hear our representative kept you informed and provided quick, courteous service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 20, 2024

Convenient, never a wait. Helpful and friendly. Danny Son was great. Made me feel like a respected, valuable customer. He was friendly and professional. Very helpful. More

by Aggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Son
Dec 22, 2024 -

Island Acura responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Always excellent customer service when I bring my car in for service. They are very accommodating. More

by dectundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Timko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Island Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2024

Joseph Robinson is a courteous and professional adviser, who knew exactly what my car needed and explained everything. More

by rayraym13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Island Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Island Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Island Acura is a great dealership. Great customer service. The Roslyn Acura service is terrible. More

by almineola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Island Acura responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Island Acura and appreciated our customer service. If there’s anything we can do to assist you further, please don’t hesitate to reach out!

October 27, 2024

Island Acura has always provided me with prompt and courteous service. All work is completed promptly and satisfactorily More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Island Acura responded

Hi Pat, thank you for the positive review. We are glad to hear that we are consistently exceeding your expectations. Let us know if you need anything. We hope to see you again.

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