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Island Acura - Service Center

Wantagh, NY

4.7
103 Reviews

103 Reviews of Island Acura - Service Center

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July 18, 2025

Joseph, the Asst Service Mgr is awesome. He tells you only what you need, does not upsell you for services you don't need and goes out of his way to help. The dealership had other service ad More

by Nice ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Island Acura responded

Hi there, We’re thrilled to know Joseph made such a strong impression with his honest and helpful approach. If there’s anything more we can do for you, please don’t hesitate to reach out!

July 16, 2025

i came for a recall from Acura. The appointment was so easy. I came in and immediately met a someone who said hello and discussed my rental car for the day. This is my second Acura More

by cg040808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Island Acura responded

Hi there, It’s great to hear your visit went so smoothly and that the team made everything easy from start to finish—including the rental and a freshly washed car. If you need anything in the future, please don’t hesitate to reach out!

July 10, 2025

The service department is efficient, and the waiting area is clean and comfortable. Appointments are easy to make online or by phone. They give an accurate estimate of the cost and the time it will take to More

by bill46ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Island Acura responded

Hi there, Thank you for the great feedback! We're glad to hear the service department was efficient, the waiting area comfortable, and the entire process—from scheduling to receiving accurate estimates—met your expectations. If you ever need anything else, please don’t hesitate to reach out!

June 30, 2025

The dealership is very accommodating and professional. They take the time to listen to your issues More

by Bbowman0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Island Acura responded

Hi there, Thank you for your feedback! We're glad to hear the team was attentive, accommodating, and professional throughout your visit. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

Pulled in no appointment and they took my car in for inspection . Had my 2 and 3 year old grandsons with me , they were quick and very nice to the kids More

by samlaurenzDebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Island Acura responded

Hi Debbie, Thank you for sharing your experience! We're so glad the team was able to assist you without an appointment and made the visit smooth—even with little ones in tow. It's great to hear they were kind and accommodating. If you ever need anything, please don’t hesitate to reach out!

May 15, 2025

I’ve been using this dealership for nearly 30 years now. Get all my cars there and services done the as well. It’s close to home and they treat me well there. More

by Jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Island Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! Thank you again for leaving us this response!

May 06, 2025

I have dealt with this Wantagh Acura for some 20 years. This is my 5th or 6th MDX. Always dealt with Joe Mulcahy who made the process easy and stressless. I have had almost all my servicing done at dealers More

by msdorfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Island Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Best Acura dealer in the area providing great customer service and reliable vehicle care! Do not hesitate to visit. More

by Jiwon Yun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Onolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mulcahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Timko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Soukup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe "JC" Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Island Acura responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 30, 2025 -

Jiwon Yun responded

Thank you!

March 27, 2025

During my recent visit to Island Acura Frank & Joe were very customer service friendly and resolved the issue with my air conditioner in my vehicle More

by Zakspack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Onolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

They sold me on a wheel alignment on my car that was 6mouths old. Then went back 4 months later and they said my wheel alignment was off until they say that they already got me earlier so then they said More

by Agnone4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe "JC" Cannizzaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
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