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96 Reviews of Island Acura - Service Center
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March 28, 2025
Best Acura dealer in the area providing great customer service and reliable vehicle care! Do not hesitate to visit. service and reliable vehicle care! Do not hesitate to visit. More
by Jiwon Yun
Employees Worked With
March 27, 2025
During my recent visit to Island Acura Frank & Joe were very customer service friendly and resolved the issue with my air conditioner in my vehicle very customer service friendly and resolved the issue with my air conditioner in my vehicle More
by Zakspack
March 27, 2025
They sold me on a wheel alignment on my car that was 6mouths old. Then went back 4 months later and they said my wheel alignment was off until they say that they already got me earlier so then they said 6mouths old. Then went back 4 months later and they said my wheel alignment was off until they say that they already got me earlier so then they said it was ok. Not the must trusting place. More
by Agnone4
March 25, 2025
Honest trustworthy service department. Service managers are excellent explaining processes and procedures on how to determine root causes of any auto problems. Service managers are excellent explaining processes and procedures on how to determine root causes of any auto problems. More
by Seaford Olé ‘55
Employees Worked With
March 25, 2025
Joseph was very helpful and understanding. I really valued the way I was treated during my service of my acura ILX. The service dept is really wonderful to deal with I really valued the way I was treated during my service of my acura ILX. The service dept is really wonderful to deal with More
by bonjaytee1
Employees Worked With
February 28, 2025
Very professional. Organized and kept me informed. I would recommend Island Acura to anyone interested in purchasing or servicing their car. Organized and kept me informed. I would recommend Island Acura to anyone interested in purchasing or servicing their car. More
by Frank
Employees Worked With
February 24, 2025
I was impressed with the friendliness of everyone, the cleanliness and comfortable waiting area. My cars maintenance was finished earlier than expected. cleanliness and comfortable waiting area. My cars maintenance was finished earlier than expected. More
by mb4
Employees Worked With
February 14, 2025
I don’t know where to begin. First I think the service advisors should have some mechanical background, experience or something. Took the car in for the fuel pump recall and First I think the service advisors should have some mechanical background, experience or something. Took the car in for the fuel pump recall and noise coming from the high pressure fuel pump. They did the recall and said everything was good, noise is gone… I go and and start the car the high pressure fuel pump is making the same noise. I leave the car for them to diagnose the problem after I pinpointed the problem from the time I dropped the car off but I don’t work for Acura so i don’t know what I’m talking about. I then get a call saying I have an exhaust leak my rear resonator is leaking. Which is a lie I have no exhaust leak no hole in my resonator. So I took my car and made an appointment at Bayshore Acura. Got the high pressure fuel pump taken care of. They even checked for a mystery exhaust Leak Danny at island Acura stated I had. Misdiagnosed and i asked if I pay to change the $1800 mid pipe and that doesn’t fix the noise what happens next? I got an answer of “I don’t know” what kind of service is that? Definitely not 5 star! Everytime I took my car to Island Acura I always had to bring it back. This last visit made it official I will NEVER go to Island Acura ever again. I will travel 40mins out of my way to get my car serviced at Acura of Bayshore Probably will never buy another Acura More
by Russellf78
February 11, 2025
Everything went better than expected. The work was done professionally and in a timely manner. The work was done professionally and in a timely manner. More
by Bob
Employees Worked With
February 06, 2025
Friendly, prompt service. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles. More
by jschwab
