76 Reviews of Island Acura - Service Center
Joseph Robinson is a courteous and professional adviser, who knew exactly what my car needed and explained everything. who knew exactly what my car needed and explained everything. More
Island Acura is a great dealership. Great customer service. The Roslyn Acura service is terrible. Great customer service. The Roslyn Acura service is terrible. More
Island Acura has always provided me with prompt and courteous service. All work is completed promptly and satisfactorily courteous service. All work is completed promptly and satisfactorily More
I have a customer of Island Acura for over 15 years. Their service department Don”top notch” and I highly recommend them. Their service department Don”top notch” and I highly recommend them. More
The staff are very professional and courteous They kept me informed of the status of my cars service. kept me informed of the status of my cars service. More
I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car." services. They were professional, knowledgeable and did an excellent job on my car." More
Staff is professional and easy to work and will answer questions on service recommendations and what can wait. Responsiveness could be improved with follow up on text. They provide this as an option but questions on service recommendations and what can wait. Responsiveness could be improved with follow up on text. They provide this as an option but do not respond to text. Overall happy with service. More
I am very pleased with my most recent service experience as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my car will need at my next mileage checkup. He takes the time to explain things so that you clearly understand why a particular service needs to be performed. He is also very pleasant to speak to on my visits :) Joey Robinson, I cannot say enough nice things about. I have known Joey for many years and on my service appointments I always present him with a list of maintenance services I would like addressed on my RDX and he informs me if they are necessary to be addressed now or can wait upon my next checkup. Joey has always gone above and beyond to insure that I am completely happy and that he has addressed all of my concerns and that my RDX will remain in tip top running condition for many years. I have been a loyal customer since 1992 and have not taken my Acura vehicles anywhere else for my servicing and maintenance needs. Island Acura provides me with peace of mind and I trust that my vehicle will always receive the best servicing possible. At Island Acura, customer satisfaction is ALWAYS #1. More
From calling and getting a same-day appt, to the high-tech device that checked my alignment before I even got out of the car… through a quick & uneventful auto servicing job, and ending with a fresh high-tech device that checked my alignment before I even got out of the car… through a quick & uneventful auto servicing job, and ending with a fresh car wash- my service experience was highly impressive. Thanks for truly making the customer experience a priority! More