Irwin Toyota

Nice people at first Purchased a used vehicle from Irwins about a month ago. The vehicle was posted for $6,711 (NADA in clean retail was $8,300) and was sitting in the lot Purchased a used vehicle from Irwins about a month ago. The vehicle was posted for $6,711 (NADA in clean retail was $8,300) and was sitting in the lot, so I figured it was a great deal. I went out to look at it, and met Mark. I took the vehicle for a test drive, and everything worked fine on the 6-7 mile drive I took it on, minus a small vibration in the drive-train somewhere at highway speeds. I brought the vehicle back and he said he will have it brought in the shop in a few days to have a tech look at it, and I was fine with that. A few days went buy, and I was notified that it would need about $1,500 worth of work, (everything being fixed would have put the vehicle a little over NADA), but I was totally okay with that. Once the work was complete, I was told the vehicle was ready and that it is now $9,561 + $630... meanwhile the car was still listed for sale on the website at $6,711... how does $1,500+ $626 turn into over TEN THOUSAND DOLLARS? I was told that I should have printed the price out that showed it being $6,711 after the work was completed and get them for false advertising, but I'm not that kind of person... however I probably should have listened. Long story short, I got the vehicle for $8,400 out the door, the vibration that was ALREADY THERE during the test drive got worse after being on the highway for a longer period of time, and they blamed it on me taking the vehicle off road (our property is a dirt driveway). I had another shop look at it and it was discovered that the tires on the car are not even rated for the weight of the vehicle, and they are the incorrect size and was told that could be where the vibration is coming from, but who knows. End of the story is that I was sold a car that shouldn't have passed inspection for a little bit more than it was worth. Like any dealership, do your homework. Mark is a really nice guy and I understand there has to be a profit margin, but don't send a car out the door that has a problem still and blame it on taking it off road when it was already there during the test drive. More

Great Customer Service As Always...Great Customer Service and Quick Service today! The people at the front desk are Always so pleasant and helpful! And I’m always out quick As Always...Great Customer Service and Quick Service today! The people at the front desk are Always so pleasant and helpful! And I’m always out quick! More

Needed body work on my car. The process at Irwin Collision was seamless. I was very impressed. I will definitely go back to Irwin if I need body work again. Collision was seamless. I was very impressed. I will definitely go back to Irwin if I need body work again. More

New Vehicle Purchase We decided to purchase our new vehicle from Irwin Toyota and glad we did. Our salesman, Mike Scaranari, was very friendly and professional. They went We decided to purchase our new vehicle from Irwin Toyota and glad we did. Our salesman, Mike Scaranari, was very friendly and professional. They went out of their way and got us into the vehicle we wanted with no hassle and no pressure. Mike was a pleasure to work with, we will definitely recommend your dealership and refer any friends to go and see Mike. Everyone we dealt with at this dealership were friendly and professional. Roland R. More

24 month checkup Took my truck right in when I arrived to do an oil change and tire rotation. Was done quickly and I was on my way. I really don't like doing surveys, Took my truck right in when I arrived to do an oil change and tire rotation. Was done quickly and I was on my way. I really don't like doing surveys, More

Took my RAV4 this morning and the service was great and quick! The people on the desk super nice and helpful, specially Alex Emelianoff and Scott Kolacz quick! The people on the desk super nice and helpful, specially Alex Emelianoff and Scott Kolacz More

If anyone is in the market for a new or used vehicle I highly recommend going to see Howard Cullen at Irwin’s. I was in the market for a new vehicle and knew exactly what I was there for. Howard helped to highly recommend going to see Howard Cullen at Irwin’s. I was in the market for a new vehicle and knew exactly what I was there for. Howard helped to make the buying process quick, easy, and hassle free. I have bought several cars and thanks to Howard, this was the most effortless car buying experience. Professionalism at its best, thanks for the Help with the F-150 Howard More

Had my front brakes and new tires done recently. Service was excellent. Check in is always quick and easy and they always go over work that was done and other maintenance that will be due. was excellent. Check in is always quick and easy and they always go over work that was done and other maintenance that will be due. More

Easy and quick. We were able to view the inventory online, meet with Howard Cullen and come to a deal within two hours. They were very patient with us as we waited fo We were able to view the inventory online, meet with Howard Cullen and come to a deal within two hours. They were very patient with us as we waited for an insurance settlement to complete the deal. More

Always have a great service experience at Quick Lane Took my Camry in for a 35K check, oil change and tire rotation while I waited. The car was serviced as soon as I arrived and completed within 35 minu Took my Camry in for a 35K check, oil change and tire rotation while I waited. The car was serviced as soon as I arrived and completed within 35 minutes. I take all my cars for service there and always am happy with the outcome. More