Irwin Toyota

A+ Sales Experience Had a great experience working with Craig LaChapelle to buy a toyota from out of state. He took the time to get a lot of the paperwork ready before I Had a great experience working with Craig LaChapelle to buy a toyota from out of state. He took the time to get a lot of the paperwork ready before I got there. Made the buying experience seamless and pleasant. Thank you! More

Prompt, courteous and on time. Great truck, great company. Need too many words to write this review. Happy Easter, be safe, six feet or six feet under company. Need too many words to write this review. Happy Easter, be safe, six feet or six feet under More

Went to Irwin looking for a new car. Craig Lachapelle was an amazing help, he was super nice, not pushy at all, he was very helpful. He went through all our options to help us find exactly what we were looki an amazing help, he was super nice, not pushy at all, he was very helpful. He went through all our options to help us find exactly what we were looking for in our new car. I love my RAV 4. Thank you Craig and Irwin for helping us find the perfect car. I 100 percent will tell everyone to go here and work with Craig to find their perfect vehicle. Thank you so much John and Ton Armstrong More

Hassle Free We have purchased our last 4 vehicles at Irwin and highly recommend both their sales team and service team. They offer a hassle free sales environmen We have purchased our last 4 vehicles at Irwin and highly recommend both their sales team and service team. They offer a hassle free sales environment, are willing to go above and beyond to ensure customer satisfaction and always provide high quality service. More

Great service and attitude from the sales and staff. Waiting room is comfortable and clean and great tunes! Definitely recommend Irwin Motors in Laconia NH Waiting room is comfortable and clean and great tunes! Definitely recommend Irwin Motors in Laconia NH More

Service Dept.is always a disaster Yet another service appointment at Irwins and yet another disaster as usual. I have to go to this dealership for warranty work and scheduled maintenan Yet another service appointment at Irwins and yet another disaster as usual. I have to go to this dealership for warranty work and scheduled maintenance per my contract. It is NEVER a smooth or seamless process. Needed a 5,000 mile service per contract which includes nothing but rotating the tires. Was told when I made appt. that there was a recall on the vehicle ( second one in a year and a half) and they had to put a new part in. Of course they couldn't do it at the date and time I requested so I had to take a day off from work (again) and do it at their convenience. I also needed a state inspection which when I signed the lease contract was told inspections were free for the term of the lease. Not true but my fault for not reading it before signing it. As you would guess it, yes it failed the state inspection because the windshield wiper motor apparently only works on one setting. Guess what? They don't have any in stock. A dealership whose website boasts 56 of my vehicle in stock doesn't have something as simple as a windshield wiper motor sitting on a shelf in the back room. So guess what else? Yes of course I need to take another day off from work and come back. All the while they beg and plead with you about giving them a 10 star rating when the survey comes in my e-mail. Well guess what? You're getting a zero star rating because if you really want a 10 then you should have been working the phones trying to find a xxxx wiper motor while the customer and vehicle were right there. Nope. They could care less that I have to miss another day of work. Do yourselves a favor and go ANYWHERE for service except this disaster of a dealership. Nothing EVER goes smoothly at this place. There is always a problem. When I got my vehicle back they left the window down on a rainy day, adjusted my seat and took out my floor mats leaving me a note saying they were illegal. Run as fast as you can away from this dealership. I am updating this review in the interest of being fair and telling both sides of the story. After returning to the dealership today and having the part installed and a new inspection sticker, the dealership did not charge me for it and I think it's important for folks to know that they did this gesture for me. More

Check out Toyota truck battery Went up to Irwin's to have them check truck battery that seems to lose its life twice in the last month. My husband has not been using the vehicle v Went up to Irwin's to have them check truck battery that seems to lose its life twice in the last month. My husband has not been using the vehicle very much over the last few months--guess that is the reason. They suggested getting a Battery Tender to keep it current. Everything all checked out and they even did his inspection due soon. All went A-OK. Always get good service from the people at Irwins!! More

My husband and I will be going back to Irwin's in Laconia for future purchase. Marc and Seamus made our experience wonderful. There was no pressure to buy, answered all questions we had, never tried to get for future purchase. Marc and Seamus made our experience wonderful. There was no pressure to buy, answered all questions we had, never tried to get us in a more expensive car, and was very straight forward. Thank you guys for everything. More

Great Experience @ Irwin Toyota !!!! Irwin Toyota is the best and the place to be if you're looking for your next Toyota !!!!!!! My wife and I can't say enough about our time at this Irwin Toyota is the best and the place to be if you're looking for your next Toyota !!!!!!! My wife and I can't say enough about our time at this home because they've made us feel like we were at home. We were in the market for a Toyota 4runner and had the pleasure of working with Thomas Whitney and Jameson Proko whom were able to deliver with ease, lack of hassle and most importantly genuine honesty. Communication, service and experience is top notch. We would not hesitate in going back and highly recommend getting your next vehicle here!!! More

Great Place To Buy A Car! We purchase a 2016 Toyota Camry for my wife. Geoff Cunningham was terrific and patiently worked with us to find the right vehicle at the right price. We purchase a 2016 Toyota Camry for my wife. Geoff Cunningham was terrific and patiently worked with us to find the right vehicle at the right price. This is our forth vehicle purchased at Iwin Automotive Group. They really are "Product Specialists" with no high pressure sale tactics. They answered all our questions sincerely and honestly. More