Irwin Toyota
Laconia, NH
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Excellent in timeliness, service and cost. Bob Abbot communicated with us before, during and after the appontment. Also appreciated the shop's attention to cleanliness. Highly recommended. communicated with us before, during and after the appontment. Also appreciated the shop's attention to cleanliness. Highly recommended. More
As always, I received prompt, courteous customer service from every person with him I came in contact! Bob, the service manager, the person with whom I set up the appointment over the phone, the check-in pe from every person with him I came in contact! Bob, the service manager, the person with whom I set up the appointment over the phone, the check-in person at the service desk, and the person who retrieved my car. More
Mark Chertok did a very professional job for us. He worked around our schedule and was helpful in finding information that we requested concerning the car we bought. worked around our schedule and was helpful in finding information that we requested concerning the car we bought. More
New vehicle purchase Sales advisor Tom Whitney very knowledge of the Vehicle purchased. No strong arm tactics! Very professional and also a Navy Veteran! Thanks for your s Sales advisor Tom Whitney very knowledge of the Vehicle purchased. No strong arm tactics! Very professional and also a Navy Veteran! Thanks for your service! More
Always a pleasant experience. Prompt ontime service. Explained service needed and performed. Comfortable waiting area. Precautions in place to comply with guidelines during this covid 19 pandemic. Explained service needed and performed. Comfortable waiting area. Precautions in place to comply with guidelines during this covid 19 pandemic. More
completely satisfied Alex a perfect gentleman and explained service and kept me informed during the wait;also aprreciate the social distancing , masks and cleanliness of Alex a perfect gentleman and explained service and kept me informed during the wait;also aprreciate the social distancing , masks and cleanliness of waiting area and courtesy of all employees More
Very professional and courteous assistance. I would recommend that anyone interested in purchasing a vehicle seek out Howard for a stress-free car buying experience. recommend that anyone interested in purchasing a vehicle seek out Howard for a stress-free car buying experience. More
I had a recall on my Avalon and called to schedule repairs. Since the repairs would be a few hours I asked for a loaner. Cindy was so accommodating with the set up, and arrangements. The day of the re repairs. Since the repairs would be a few hours I asked for a loaner. Cindy was so accommodating with the set up, and arrangements. The day of the repair, bob abbott made things go smoothly. Thanks again Irwin for a great experience More
Have a tacoma and got a letter from toyota to have frame looked at. Called Irwin and they got me in within a week.said would be about an hour visit. The work took an hour and they said they found some rust. looked at. Called Irwin and they got me in within a week.said would be about an hour visit. The work took an hour and they said they found some rust. They are booked a couple months out but will keep us appraised of when they can get the truck in to complete the service. Bob Abbot emailed me oersonally to relate what is going on. The time and the curtiousness of the service team was great. More
I had the best car buying experience at Irwin because of Acadia. She made the process so easy and without stress or pressure. I appreciate that Acadia doesn’t talk like a salesperson but really connects o Acadia. She made the process so easy and without stress or pressure. I appreciate that Acadia doesn’t talk like a salesperson but really connects on a personal level. I won’t be shopping anywhere else for cars. Acadia made the 2 hour drive to Irwin worth it! More