Irwin Toyota
Laconia, NH
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This is a case of making it right.We had an issue with This is a case of making it right. We had an issue with the way my wife's Highlander was returned to us. I promptly texted Irwin's to notify them of This is a case of making it right. We had an issue with the way my wife's Highlander was returned to us. I promptly texted Irwin's to notify them of the situation. I brought her car in the next morning and Ed Kelly along with Jason, corrected the problem to our satisfaction. This shows that Irwin's will stand behind their work and service. We will gladly return to the dealership in the future. Thank you Irwin Automotive Group for a job well done! More
Went in for standard service and was very happy with the service, took me early and everyone was very friendly and efficient. Will definitely be back. service, took me early and everyone was very friendly and efficient. Will definitely be back. More
Irwin Toyota made this fast and easy!!Never had to go Irwin Toyota made this fast and easy!! Never had to go into the dealership and delivered the car to my door. Thank you so much to Mark,Paul and esp Irwin Toyota made this fast and easy!! Never had to go into the dealership and delivered the car to my door. Thank you so much to Mark,Paul and especially Al Faro! In these challenging times you guys do things right! Thank you Phil and Dianne More
I purchased a 2019 RAV4 last week and I was highly satisfied with the vehicle and the experience. Everyone I dealt with made certain that I got answers to all my questions and they ordered the extra satisfied with the vehicle and the experience. Everyone I dealt with made certain that I got answers to all my questions and they ordered the extra accessories I was looking for. More
First time buyer from Irwin Toyota. My experience with purchasing a 2017 Toyota RAV4. From first call to test drive to purchase, Seamus McNally worked to make the experience a pleasure. His communicatio purchasing a 2017 Toyota RAV4. From first call to test drive to purchase, Seamus McNally worked to make the experience a pleasure. His communication skills through the process and getting my car delivered was the standard I would expect to see - exceeds expectations - but in my car buying experience that usually is not the case. A huge thank you to Irwin Toyota and Seamus for his hard work. I would definitely recommend the experience and I look forward to driving my vehicle. More
Working with Geoff Cunningham and Dennis Marhefka was a pleasure. They made it quick and easy to trade out of my 2019 Tacoma and into a 2020 Ford F-150. The best part was, no money down, extended my mileag pleasure. They made it quick and easy to trade out of my 2019 Tacoma and into a 2020 Ford F-150. The best part was, no money down, extended my mileage usage from 10,000 miles per year to 15,000 miles and I lowered my payment! Thanks guys! More
Always receive friendly, fast and efficient service appointments. Very professional and courteous! I look forwatd to future visits. Thank you so much for being consistent! appointments. Very professional and courteous! I look forwatd to future visits. Thank you so much for being consistent! More
Irwin Toyota earned a customer for life today. I recently purchased a used Tacoma from Irwin. About 45 days later I experienced a slight problem with the power steering. It turned out to be a set of relative purchased a used Tacoma from Irwin. About 45 days later I experienced a slight problem with the power steering. It turned out to be a set of relatively costly repairs. Without hesitation and without me having to ask, the service manager made the decision that they were going to make all the repairs at no charge to me. Although I was technically past the date of the limited term warranty, they did what most dealerships would not do...they took responsibility for the product they sold me. This is an extremely honest dealership that now has a customer for life. More
I recently purchased my 2020 Toyota Tacoma from Irwin Motors in Laconia, NH. Bob Travers, the sales man I dealt with, is one of the nicest people to work with during the negotiation process. I felt very Motors in Laconia, NH. Bob Travers, the sales man I dealt with, is one of the nicest people to work with during the negotiation process. I felt very comfortable as everything was explained thoroughly. I also talked with Taylor Lowe, accessory manager, about adding some additional upgrades to the vehicle. She gave me pricing as well as when the vehicle would be ready. It was a pleasure dealing with Irwin Motors and I would highly recommend them to anyone. More
Excellent service, Howard Cullen was very knowledgeable about the car I bought. The paper work was a breeze, and Howard was great at showing me all the features in my new Toyota Corolla, very happy. about the car I bought. The paper work was a breeze, and Howard was great at showing me all the features in my new Toyota Corolla, very happy. More