Irwin Toyota
Laconia, NH
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I was a little late for appt. Not a problem. They assisted with where to park and where to go for service. Suggested business waiting room as it is quieter. Spoke with me during service to discuss so assisted with where to park and where to go for service. Suggested business waiting room as it is quieter. Spoke with me during service to discuss some things. Wait time reasonable. Service desk associates were more than pleasant. More
This is the second time leasing a vehicle (Rav4) at Irwin Toyota. There is absolutely no pressure sales. Our Salesman Howard Cullen is extremely knowledgeable and professional and a pleasure to do business Toyota. There is absolutely no pressure sales. Our Salesman Howard Cullen is extremely knowledgeable and professional and a pleasure to do business with! More
Great dealership. I purchased my second new Toyota from Scott at Irwin. My first was a RAV-4 and my new vehicle is a Toyota SR5. I would recommend this dealership everyone. Scott at Irwin. My first was a RAV-4 and my new vehicle is a Toyota SR5. I would recommend this dealership everyone. More
Good advice with clear explanation of choices. Since it was a big job, it took awhile, but was able to be done in the afternoon while I waited. Thank you. Bruce Whitmore was a big job, it took awhile, but was able to be done in the afternoon while I waited. Thank you. Bruce Whitmore More
We had our 2006 Sequoia in for two recalls this week. Richard Facteau was our Service Advisor. He was the consummate professional. Helpful, courteous, and pleasant. We were extremely pleased with our ex Richard Facteau was our Service Advisor. He was the consummate professional. Helpful, courteous, and pleasant. We were extremely pleased with our experience start to finish. More
Service; AWESOME! I was leaving on a trip. Joe Hoffman, himself, washed my inside windshield and windows because I didn’t have time. Impressive customer service and satisfaction. Thanks!! himself, washed my inside windshield and windows because I didn’t have time. Impressive customer service and satisfaction. Thanks!! More
I brought my vehicle in for its 25, 000 mile check up. The Service Department was very helpful despite them being super busy. I give them 5 stars but not the key service person who comes in on Wednesdays The Service Department was very helpful despite them being super busy. I give them 5 stars but not the key service person who comes in on Wednesdays and did my new key. They gave me a key with a low battery. Hopefully they can send me a new battery. More
Service was excellent. Rich kept me informed to the work that needed to be done. He was very pleasant and went out of his way to accomadate my needs. Rich also made sure that my car was parked where I would that needed to be done. He was very pleasant and went out of his way to accomadate my needs. Rich also made sure that my car was parked where I would have easy access to the vehicle and to exit the lot. More