Irwin Toyota
Laconia, NH
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The service department did a great job helping me with an issue. Dealt with Tiffany, Lexis and Hollis. All were pleasant, professional, proficient, helpful and friendly. issue. Dealt with Tiffany, Lexis and Hollis. All were pleasant, professional, proficient, helpful and friendly. More
I had a great customer service experience in this dealership. Mark Chertok was very helpful, I told him what I want for my car and he made it all happened. He was very quick in responding to all my q dealership. Mark Chertok was very helpful, I told him what I want for my car and he made it all happened. He was very quick in responding to all my questions before buying and make me feel at ease. And he's very respectful of my time and my car requirements. And I love my car! I made the right choice! More
Howard Cullen did a great job in meeting my car requirements. He identified the car that met my needs and quickly put together a deal that was acceptable to me. requirements. He identified the car that met my needs and quickly put together a deal that was acceptable to me. More
I bought my new rave4 from Irwin Michelle was great it was easy quick I used to be an IRA Toyota fan I bought my last one there. They are way to pushy. And I had a real bad experience with Jenny one of was easy quick I used to be an IRA Toyota fan I bought my last one there. They are way to pushy. And I had a real bad experience with Jenny one of the service people. I asked to speak to the manager she said no you have to deal with me. Really!!! And when I complained to the manager . All I got was a wise xxx generic response. That was the last time I will go to IRA. I recommend Irwin all the way. I will definitely get my next one there. Thanks Irwin. More
Acadia Laraway was so friendly, knowledgeable and patient. I would absolutely recommend her and Irwin Toyota to my friends. I’ve used this service department for several years with my old Rav 4 and f patient. I would absolutely recommend her and Irwin Toyota to my friends. I’ve used this service department for several years with my old Rav 4 and found them to be very helpful and reasonable. More
Easy process and comfortable waiting room. I appreciated the intake process and steps taken to keep customers safe. Most even wore masks that I also appreciated the intake process and steps taken to keep customers safe. Most even wore masks that I also appreciated More
I’m an hour and 15 min away from Irwin and also waited almost 2 months for the car I wanted because of production and Ben Flagg literally called me every other week to keep me posted keep me in the loop. almost 2 months for the car I wanted because of production and Ben Flagg literally called me every other week to keep me posted keep me in the loop. Since I was an hour away when the car arrived Ben got everything all ready for me so when I did take the drive all I had to do was a lot of signatures and get my key. He made the process so smooth. He was so helpful even with some hiccups he made work! Had the pleasure to speak with Mike also super helpful made me feel comfortable in the deal. Also Dennis in the business office made signing papers fun! Had a an awesome experience with Irwin and definitely would take the drive again in the future. More
Ben Flagg is a great guy and very knowledgeable regarding all the vehicles and options Irwin sells. Everyone at the dealership was friendly, upfront and honest. A pleasure to do business with. all the vehicles and options Irwin sells. Everyone at the dealership was friendly, upfront and honest. A pleasure to do business with. More