Irwin Toyota
Laconia, NH
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I just want to let everyone know that the Service and Sales at Irwin is outstanding. My family has dealt with Irwin for many years. My experience with purchasing my last new car was excellent Greg Bu Sales at Irwin is outstanding. My family has dealt with Irwin for many years. My experience with purchasing my last new car was excellent Greg Buel listened to what I was looking for and guided me in the direction that I am very pleased with. The 2006 Toyota Corrolla I bought has over 105K miles on it and still running great. The attention to detail at the service department has lead me in the direction to consider purchasing another car at Irwin in the future. There are other people that work in the weekend service department other than the names I mentioned. Alway courteous and show a genuine concern for the customer. They never pressure anything but guide you in the direction and make you feel comfortable in the decisions. This is a quality that should be recognized. I have known Steve Haywood since High School and his friendliness and personality has never changed. Wayne is always looking out for the customer and always friendly. Thank you so much for asking me to further my comments. Irwin Ford/Toyota is a great company and the Irwin Family should be proud of there contribution to the history of the Lakes Region. More
I was very pleased with my service experience, I had a window off track ,it was fixed quickly and reasonably,I was told there could be several reasons for window several of which might involve needing to window off track ,it was fixed quickly and reasonably,I was told there could be several reasons for window several of which might involve needing to order parts. Everytime I am told that at other dealerships it always seems to turn out to be worst case.I felt they were honest and upfront with me. the waiting room was very comfortable and the employees very curteous. Bill Anderson More
This is the best car dealership I have ever used. The price I got on my RAV was excellent, and the scheduled services have gone quickly and without surprises. E.g., I had a warranty claim (bad batter price I got on my RAV was excellent, and the scheduled services have gone quickly and without surprises. E.g., I had a warranty claim (bad battery) this week; they were able to get the vehicle in within 2 hours and had me back on the road with a new battery an hour later. More
I went in the evening to look for a car. Had great service, drove a car, talked about the price, bought it right then and there at a very good price. Workers stayed past their time to prepare the car service, drove a car, talked about the price, bought it right then and there at a very good price. Workers stayed past their time to prepare the car so that I could drive it home right then and there. More
We have three vehicles from Irwin Motors. They have worked very well with us and done a fantastic job on the service and sales end of the business! I would recommend them to anybody looking for a de worked very well with us and done a fantastic job on the service and sales end of the business! I would recommend them to anybody looking for a dealer that is honest, caring and does a good job taking care of the customer. More
I have always had positive experiences at Irwin. The I have always had positive experiences at Irwin. The staff are courteous and friendly. The service is prompt and of good quality. I have always had positive experiences at Irwin. The staff are courteous and friendly. The service is prompt and of good quality. More
Irwin Toyota is about as good as it gets for conscientious, dependable, and courteous service! The primary prerequisite for this level of satisfaction is trust. Irwin has my trust! It is such conscientious, dependable, and courteous service! The primary prerequisite for this level of satisfaction is trust. Irwin has my trust! It is such a relief to know that I will be served with integrity and honestly instead of being "sold up" to services that I really don't need. Whenever the subject of Auto service comes up, or even a discussion of quality customer service in general, I frequently offer unsolicited recommendations to friends and associates, telling people how good Irwin Toyota is. Customer Service at this level is rare. It deserves to be recognized and rewarded! More
This was a very pleasant buying experience for someone who really dislikes the automobile buying experience. I was treated fairly and without being "hustled". It was good enough that I went back a leased who really dislikes the automobile buying experience. I was treated fairly and without being "hustled". It was good enough that I went back a leased a new Camry for my wife the following week after purchasing my RAV4. More
Irwin Motors has always, I have been dealing with them for 30+years, gone out of their way to do business in a fair and friendly manner. I have purchased 3 cars from them, a Thunderbird, Taurus and a Priu for 30+years, gone out of their way to do business in a fair and friendly manner. I have purchased 3 cars from them, a Thunderbird, Taurus and a Prius, and have always had fast and curteous service. I recently brought my daughter in to purchase a new Prius. She had a trade in that was is an upside down equity position since it was a gas guzzler. The staff at Irwins worked for 4 hours to see that the numbers "worked" and that financing could be worked out in a time of little or no credit. I would rate them 5 out of 4 stars for excellence. More
We and our family have purchased many vehicles through the years at Irwin Motors and have always had a very positive experience. The sales people are polite, helpful and have a good knowledge of the vario the years at Irwin Motors and have always had a very positive experience. The sales people are polite, helpful and have a good knowledge of the various vehicles they sell. The vehicles we have owned have been reliable and have received expert service at Irwins as well. We do not hesitate to recommend Irwins to our friends and family. More