Irwin Toyota
Laconia, NH
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Everytime you will be greeted with a smile and by name. Ray will always remember what car you drive and he is very professional, courteous and " IRWIN " should be proud to have him as an employee. Ray will always remember what car you drive and he is very professional, courteous and " IRWIN " should be proud to have him as an employee. Thank you a job well done More
Totally cooperative, helpful, friendly, NON-pressuring staff. All info about cars (including INVOICE price!) available at the dealership website. Very helpful with financing options. Totally satisfied staff. All info about cars (including INVOICE price!) available at the dealership website. Very helpful with financing options. Totally satisfied with our car buying experience at Irwin Toyota -- highly recommended! More
I have gone to Irwins for 26 years. I purchased three new cars there 5/9/83 Ford Fairmont Futura 4DR. Rust took over. 5/8/90 Toyota Camry DX Wagon (Had 150,000 miles on it. rust took over) 5/2000 Toyota C cars there 5/9/83 Ford Fairmont Futura 4DR. Rust took over. 5/8/90 Toyota Camry DX Wagon (Had 150,000 miles on it. rust took over) 5/2000 Toyota Camry CE 90,000 miles and hope it lasts me as long as I drive. I trust the employees of Irwins (Service men, mechanics, bookkeeper) I feel at home at Irwins. Now how many people can say that about the places they do business with??? I also have a "recon" each year. That Dept of Irwins is very beneficial for your car as well as helpful to older people. In fact one of my sons gives me a gift card each year for this which I very much appreciate. The bodyshop has also given me wonderful service over the years when I've needed their assistance. More
Ray called and let me know wheel bearing would need to be replaced and gave me a loaner since part was not in inventory. When replacing bearing the ABS sensor was broke. Irwin was honest in taking responsa replaced and gave me a loaner since part was not in inventory. When replacing bearing the ABS sensor was broke. Irwin was honest in taking responsability for breaking it and ordered part extending loaner car. This was truely refreshing from a dealership. I know that the ABS sensor is difficult to work around when messing with breaks and bearings. They were happy to apply web site coupons, AAA discount and not charge me for sensor. On top of that, the Irwin rewards program applied an additonal discount. Work was done right, honestly and right. I dont mind spending a little more for the peace of mind this brings. More
We contacted Dave via the internet and he responded with the vans they had that met our requirements. A face to face meeting occured and he was very pleasant to talk to regarding a van. He did a fine job s the vans they had that met our requirements. A face to face meeting occured and he was very pleasant to talk to regarding a van. He did a fine job showing us the van and we bought from him. The total experience was excellent. It is the way we like to buy. More
The sevice at Irwins is great. They always call me if they find something over and above the work I went in for. The sevice tech's understand what I need and the repairs are done with no issues. The they find something over and above the work I went in for. The sevice tech's understand what I need and the repairs are done with no issues. The sales and finance team is also very good to work with. They take their time to help you get the produce you are looking for. I would recommend Irwins for sales and sevice More
Customer service at Irwin Toyota is very well on the high end. They really care about there customers. They all are super friendly, smiling and greeting you as you enter the building and very professional. end. They really care about there customers. They all are super friendly, smiling and greeting you as you enter the building and very professional. The overall experience at Irwin's is excellent. I would recommend Irwin's to anyone for a new, used vehicle or service. It is so nice to go to a place that has friendly people working. They take good care of your vehicle and you. You might say they treat their customers like a queen or a king. The prices are also very reasonably for the work that you get done. With the way the economy is right now you really have to what how much you spend. Caring, friendly, professional people and a great service department are hard to find. If you go to Irwin’s you find all this and a lot more. Great job Irwin's! Keep up the great and fantastic work. More
I have been doing business with Irwin Motors for years now. I have always found the Irwin crew to be easy to do business with. When you arrive they are always anxious to check you in for service and acc now. I have always found the Irwin crew to be easy to do business with. When you arrive they are always anxious to check you in for service and accomodate your needs. When there are additional issues found during service, they do a thorough job of explaining the problem and give you an accurate estimate. I'm never happy to hear about a new problem, but I have always found the service advisors to be fair and accurate. They keep your vehicle safe and dependable. I highly recommend Irwin Motors for sales and service. More
We recently had the pleasure to buy a car from Irwin Zone Toyota in Laconia NH. David Nims has sold us 4 cars and of course we wanted him as our sales agent. When we arrived Dave had a number of cars ready Toyota in Laconia NH. David Nims has sold us 4 cars and of course we wanted him as our sales agent. When we arrived Dave had a number of cars ready to look at because he knows what we like. Dealing with Dave, is like dealing with an old friend and the people of Irwin Zone make you feel like family. Laurie in the finance department was very helpful and answered any questions we had regarding the other products like an extended warranty. She is an asset. Not only do you get personal service in sales, they also have an outstanding service department. They must because we travel over 30 miles for an oil change. Our daughter and son-in-law have both purchased cars for Irwin, and they also have recommended their friends pay a visit. So all and all, only goods things happen at the Irwin Zone. As far as we are concerned, they have customers for life. Keep up the good work. More
I feel from sales to service this dealership is top notch and very professional. Whenever I bring my car in for service I am treated as a friend rather than just a customer. The service "check in desk" gr and very professional. Whenever I bring my car in for service I am treated as a friend rather than just a customer. The service "check in desk" greets you always with a smile and prompt service, comes out to the waiting room to describe a problem they encounter or let you know your car is ready. They seem to go out of their way to make me a happy customer. The added perks of a free car wash and local gift certificates are an added bonus, your car is driven right to the door for you. There is even a friendly atmosphere in the waiting room, also recommendations are made as to what to expect on future service, for example tire wear etc. that was never mentioned at other dealerships. I feel they are honest and I always drive home feeling confident in the service I received now and in the future. I drive a significant amount of miles per day and having peace of mind on the road means a lot to me. More