Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,495 reviews
Another trip for servives to Erwin motors. As always you are greated by you own service manager {my interpetation} Ray Landry. He knows you by name, he's courteous, he always greats you with a smile and he are greated by you own service manager {my interpetation} Ray Landry. He knows you by name, he's courteous, he always greats you with a smile and he knows his stuff. What a pleasure to go there for your cars service. Hans and Janet Janke More
I'm very happy with the sale and service I had. Mike in sales was very nice and friendly. The service department was just as nice. Took it in 2 weeks after I got it, to pick up my second key, had a questio sales was very nice and friendly. The service department was just as nice. Took it in 2 weeks after I got it, to pick up my second key, had a question about a noise in front. They checked it out and said it was from the after market brakes and said that was the cause. And some one else ( afriend ) who works for another Toyota dealership said the same thing. Then i broke down a couple of weeks ago, and they took it right in and fixed it the same day. It ended up being a burn hole in the coil. More
I found that internet sales person was lacking basic customer service. It seems when challenged with a question he would not respond. Further, all the claims about being different and honest were a bi customer service. It seems when challenged with a question he would not respond. Further, all the claims about being different and honest were a bit different when the negotiations began. I was very disappointed. More
My visit was for the recall on my Camry's floormats. I My visit was for the recall on my Camry's floormats. I was told to expect it to take about 2 hours, but my car was ready in about 45 minutes. Ever My visit was for the recall on my Camry's floormats. I was told to expect it to take about 2 hours, but my car was ready in about 45 minutes. Everyone at Irwin is always helpful and friendly and this visit was no exception. I have recommended Irwin to several people. More
This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius came out, our salesman called to assure us that he was keeping on top of whether anything applied to our Prius. More
I needed my State Inspection done. I telephoned the Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checke Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checked as well and was informed that it was part of the inspection service. He offered me a ride home which I declined because I live only a half mile away. He telephoned my home when the work was completed, well short of the four hours quoted. I picked up my vehicle and paid the cashier. I was given a complementary car wash cupon. What could have been better? H. Cook Anderson More
I have done business with Irwin Toyota since 2004. Am very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue h very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue having all the maintenance on my vehicle done there in the future. More
they are willing to go the extra mile-and have been very good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departm good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departmant and also the body shop-before going any where else be sure to try them first More
We had visited several dealers in sorting through the vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buy vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buying a new vehicle was, for once, a real pleasure. Price was fair and we have recommended them to others only to have the Toyota recall issues arise. I give Irwin Toyota very high marks. More
I have been a customer of Irwin's for many years actually I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and service I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and services.The people are always friendly and very helpfull whenever I needed questions answered, I would not hesitate to shop at Irwin's again when I am in the market to trade. Keep up the good work. Marion Heath More