Irwin Toyota
Laconia, NH
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I located a used vehicle online and worked with the sales staff at the Irwin Zone. They responded immediately to emails, and answered all questions honestly, and very quickly. I never felt pushed by them t staff at the Irwin Zone. They responded immediately to emails, and answered all questions honestly, and very quickly. I never felt pushed by them to make a decision, and they were honest, and upfront about the pricing, warranty information, and carfax. Kim was flexible and candid throughout, and as a person who has purchased three cars before from private sellers, finding a good dealership is worth the $100-$200 they charge to get it reconditioned and certified-pre-owned (if applicable). I would recommend the Irwin zone as no hassle, no razzle dazzle dealership. More
Irwin sets the bar for the way a dealership should be run from sales to service, I had several items that needed attention after the sale and was I surprised, Not only were the items repaired but I was left from sales to service, I had several items that needed attention after the sale and was I surprised, Not only were the items repaired but I was left a wrritten explaination for all work performed. More
Very clean waiting room. Also service our car when it is convenient for us. Very nice people to work with. The salespeople and very nice and were very helpful when we bought the car. We would recommend Ir convenient for us. Very nice people to work with. The salespeople and very nice and were very helpful when we bought the car. We would recommend Irwin Toyota to all our frineds. When we decide to trade we will return. More
We bought our car at Irwin's because it is hassle free shopping. The salesmen were helpful and not pushy. It took us several months to make up our mind (without being called by our saleman) and when we shopping. The salesmen were helpful and not pushy. It took us several months to make up our mind (without being called by our saleman) and when we were ready he was there to help us. Every time we bring our car for service they take the car immediately. Service is quick, staff very friendly. More
I purchased a Toyota Avalon from Irwin Motors in Laconia, NH in 2008 and the next day drove it to Virginia from New Hampshire for a vacation. It was an extremely comfortable vehicle with a well thought out p NH in 2008 and the next day drove it to Virginia from New Hampshire for a vacation. It was an extremely comfortable vehicle with a well thought out panel of features. Last year, I purchased a 2010 Off Road Toyota Tundra; also from Irwin. In both instances the vehicles and Irwin Motors, from sales staff to the customer service folks, exceeded our expectations. Service visits have been on time and done right the first time. I feel that the price we paid for each vehicle was a fair and competitive one. The overall experience could not have been better. More
My husband and I have been looking to trade in our vehicles for a Tacoma and RAV4 this past year. I had been looking online with other dealerships and we had been to another dealership, have taken tes vehicles for a Tacoma and RAV4 this past year. I had been looking online with other dealerships and we had been to another dealership, have taken test drives but we were not impressed. I went online and found Irwin dealership which was alot further than the other 2 dealerships I had looked into. My husband and I ventured down on April 17th in the snow and rain. We had the most pleasant and informative afternoon with Rick our saleman that we left that aftenoon heading back north with my new RAV4 which was exactly eveything I was looking for and more at a very good deal. My husband saw a Tacoma he liked but it was getting late. Rick has promised my husband he will work on a quote for the Tacoma and email it to us at weeks start. So we will be going back in a week to test drive one and hopefully make our 2nd Irwin purchase. More
When I went into the Irwin Zone, I was only looking as my car loan was not yet paid off, but when I drove the RAV 4, I fell in love. I told Mike that I did not think it would be possible to afford it, so he car loan was not yet paid off, but when I drove the RAV 4, I fell in love. I told Mike that I did not think it would be possible to afford it, so he offered to take down information and present me with options. My husband and I signed a P&S with the assurance that we could change our minds on the vehicle. After discussion with my husband, I called Mike back and said we were considering a higher end of the RAV 4 and requested that he work out some numbers. He did it without any complaint and got right back to me. The figure was too high for our budget so I told him we needed to look further. He called me right back with an option that we could handle and still get what we wanted. It was a pleasure to deal with someone locally who really cared and worked to get a deal that was beneficial to all parties. Mike took the time to demonstrate the different features of the RAV 4 and answer all of my questions. More
After a two-week internet search, I found the Toyota After a two-week internet search, I found the Toyota Tundra I wanted online at Irwin Toyota and emailed the dealership. A quick response by Will Be After a two-week internet search, I found the Toyota Tundra I wanted online at Irwin Toyota and emailed the dealership. A quick response by Will Begin, Internet Manager, stated the truck was available and would be warmed up and waiting for me. I visited Irwin, and although Will wasn't working that day, I met up with Buddy Sickinger at the used car lot who gave me a key to take the Tundra for a spin. Unlike the Bow Toyota dealership where one has to surrender one's license to be copied and have a salesperson accompany the customer while taking a test drive, Buddy never asked for a license or even my name before handing me the keys. Buddy's trust in me spoke volumns about the dealership I was dealing with. The next day I called Buddy and told him I was interested in buying the Tundra, but I wouldn't be able to make it up to Irwin until the next day. Buddy kindly put a "hold tag" on the truck. Before seeing Buddy upon my return, I met up with Will who I had only had contact with via email. I found Will to be warm and personable. Given a fair deal for the Tacoma I was trading in, I met with Ray Walsh, Financial Service Manager, who gave me a lower loan rate than my credit union's already low rate. I've dealt with FSM's before and did not enjoy the experiences. Ray's cut from a different cloth: he's personable and knowledgeable and courteous. Within two hours, I was driving my Tundra back to Concord, having had experienced the most enjoyable encounter with a dealership during the past 40 years of owning vehicles. Buddy said he'd call in about a week to see how things are with my new rig. One would be hard pressed to find a more courteous and accommodating and thoughtful salesperson. As Buddy said when I handed back the keys to the Tundra after test driving it and initially not wanting to buy it, "You either buy something from me or you don't and we part as friends." More
My wife bought her 1st Rav-4 at Irwin in 2002. Another in 2006. I bought a p/u in 2005 and a Rav-4 in 2oo7. The salesman were great. When we went for service they could not do enough for you. They are very h 2006. I bought a p/u in 2005 and a Rav-4 in 2oo7. The salesman were great. When we went for service they could not do enough for you. They are very helpful. We are very satisfied at what they do. More
After my fiasco with an Autoserv Dealership in Tilton, the experience I had at Irwin's Toyota was a breathe of fresh air, from the no pressure of the salesman, the helpful, honest, finance department, and the experience I had at Irwin's Toyota was a breathe of fresh air, from the no pressure of the salesman, the helpful, honest, finance department, and the great rates and price would make me recommend Irwin's to all my friends and relatives More