Irwin Toyota
Laconia, NH
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After having an initial issue with the service department I was contacted by several people at Irwin who uncovered the cause and tried their best to make things right. For that, I applaud their efforts. Fr I was contacted by several people at Irwin who uncovered the cause and tried their best to make things right. For that, I applaud their efforts. From my experience most dealers would not have even called back. It is evident that they are very proud of their reputation and will do what they can to make things right. More
Because I was asked to rate this dealership, I am pleased to give Irwin Toyota Zion an A+ in all departments that I have dealt with. I have been a customer of Irwin's for 27 years, having just purchased my to give Irwin Toyota Zion an A+ in all departments that I have dealt with. I have been a customer of Irwin's for 27 years, having just purchased my 4th new Toyota. All my vehicles are or were serviced at the dealership, and I have always been pleased with the quality of service. The service department goes above and beyond in making the service experience pleasant and stress free. There is a genuine comfort level in knowing that my vehicle is being taken care of by a dedicated and knowledgeable staff of service advisors and technical personnel. Even the office/accounting staff are friendly and smiling when dealing with the public which I'm certain can be difficult at times. Recently, I purchased a 2011 RAV4. The sales person was a joy to work with...no hassles, no pressure, just a sincere effort to be as helpful as possible. My previous sales consultant retired so a parts/service employee gave me the name of another sales person. Gene was fantastic to do business with. I would recommend him to anyone. Being the only driver in the family, my service/sales experience with Irwin's has been a memorable one. More
We have been dealing with Irwin Motors for many years, and have never been dissatified with any of their work. If there was a problem with anything, they would quickly make it right. I recently had some s and have never been dissatified with any of their work. If there was a problem with anything, they would quickly make it right. I recently had some service done, and Wayne and Mike went above and beyond to make the situation right. Although the car was not ready when promised, they arranged for a rental, and I was on my way. My car was ready early the next day. Everyone at Irwin Motors is very friendly and easy to talk to. I hightly recommend Irwin Motors. KCass Canterbury, NH More
Service was great always treaded with the utmost respect and courteousy. Will continue to have Irwins do all my service on my car and truck.They have a great selection of vehicles to chose from and will alw and courteousy. Will continue to have Irwins do all my service on my car and truck.They have a great selection of vehicles to chose from and will always go the extra mile. Thank You for the Great Service Ed. More
Wonderful facility, excellent service employees, always in and on on time, never tries to up-sell me on un-needed services, service always done to my satisfaction, and price is always at market levels. Al in and on on time, never tries to up-sell me on un-needed services, service always done to my satisfaction, and price is always at market levels. Also, tire pricing is competetive..will meet local pricing. More
I deal with the same service writer, because he knows me by sight, and my tundra. He let me know when it was done and sent someone to get me at home. They do a good job on checking everything and making rec by sight, and my tundra. He let me know when it was done and sent someone to get me at home. They do a good job on checking everything and making recommendations. Because I bought my tundra from the same dealer, I feel they know it well. I would also recommend their bodyshop as they were quick to get it done, handled the insurance side of things, and delivered it as promised. More
I bought a new Toyota from Irwins a year ago and love my car. Having used the same mechanic for many years, I was more than a little apprehensive about now having to go to the dealership for service due to car. Having used the same mechanic for many years, I was more than a little apprehensive about now having to go to the dealership for service due to the warranty as opposed to being able to use my regular mechanic. My apprehesion was unfounded. The service department at Irwins is every bit as professional and easy to work with as their sales ans finance departments and I love being able to schedule my appointments online. With my busy work schedule, I find I don't remember to pick up the phone to make that appointment. Being able to do it online makes it so convenient. More
The experience of purchasing a new Toyota fromThe Irwin Zone was excellent! The atmosphere was not rushed but informative and professional. From choice to driving off in a new car was seamless. My options Zone was excellent! The atmosphere was not rushed but informative and professional. From choice to driving off in a new car was seamless. My options from financing to service was explained. Overall, it was a great experience and would recommend The Irwin Zone to friends and family. More
Service, recall and recon. Great customer service at Irwin, the best I've ever experienced and I've owned some high end cars from other dealers. Bob Abbott was great! Very attentive and professional. Ma Irwin, the best I've ever experienced and I've owned some high end cars from other dealers. Bob Abbott was great! Very attentive and professional. Made sure I understood everything on the invoice. Everyone is sooo friendly and helpful. I'm trying to get my husband to bring his toyota there for service as well. He bought it from another dealer and from what he tells me, customer service is below par. Thanks again Irwin! Gigi Morgan More
I purchased my vehicle at Irwin Toyota. I take my vehicle there for al my regular maintenance. I have been very satisfied with the service I receive. Everyone has always been very helpful and pleasant. I wou there for al my regular maintenance. I have been very satisfied with the service I receive. Everyone has always been very helpful and pleasant. I would recommend Irwin Toyota to my family and friends. More