Irwin Toyota

I have to rate my experience with Irwin as very worth while. The people that work there treat you with the utmost respect, its like a bunch of friends on a get together. The day I went to buy a car they while. The people that work there treat you with the utmost respect, its like a bunch of friends on a get together. The day I went to buy a car they had just sold the one I wanted.Jeff and his fellow salesmen actually searched around until they found me the exact same car! I have never in all my years of buying vehicles had such an awesome sales team behind me. I will being going back to The Irwine Zone for every single car I buy! More

Purchased a 2011 Camry July 2010, had a vibration problem from new, they claimed they balanced all four tires, always had a vibration problem. My wife drives it all the time, on a recent 2000 mile trip I dro from new, they claimed they balanced all four tires, always had a vibration problem. My wife drives it all the time, on a recent 2000 mile trip I drove it quite a bit, yes there is a vibration, I took it in for the 20,000 mile service at another Toyota dealership they found all four tires out of balance and feathering. I contacted Irwin and made an appointment for them to review the condition, their diagnoses was that the front end was out of alignment and the steering wheel was off center, who new they went together. After charging me for the alignment I questioned the service advisor, Dave Piper, what the connection was to the vibration, he didn't appreciate my questioning him and he walked away and left me standing there. I always thought the unsatisfied customer walked away. Their service department leaves a lot to be desired, very unprofessional. They took a tire problem and turned it into a customer problem to avoid paying for the repairs. My wife traded a 2003 Highlander with 173000 miles on it, never a problem with it, Toyota quality has really slipped. If they think the service was satisfactory you get all kinds of e-mails, if unsatisfactory they don't even return calls. More

Abby was immediately responsive when we walked into the showroom. She listened to our wants and assisted in our decision. She was knowledgable and helpful throughout our entire purchasing process. Her f showroom. She listened to our wants and assisted in our decision. She was knowledgable and helpful throughout our entire purchasing process. Her follow-up after the purchase showed continued interest. More

I've been dealing with Irwin's for over 10 years now and cannot say enough about the EXCELLENCE of this dealer. Not only have I purchased vehicles from Irwin but I've been a long standing customer to the s cannot say enough about the EXCELLENCE of this dealer. Not only have I purchased vehicles from Irwin but I've been a long standing customer to the service department which, in my experience, is hard to top. Every customer is greeted with a friendly smile from somebody who listens and purely CARES about YOU as a customer. It does not stop there... the quality of service is consistantly high, CONSISTANTLY. Irwin's get's it right the first time every time and the price is always fair. I've worked at dealerships in the past, dealt with many over the years, and can say that Irwin's has a winning formula inclusive of it's people, systems, and a very high quality of work. You will be refreshed to do business here... More

Recently, I made my second purchase from Irwin. The first was a used Toyota that I bought 3 years prior. I loved that car and I actually enjoyed my car-buying experience at Irwin so much so that I returned t was a used Toyota that I bought 3 years prior. I loved that car and I actually enjoyed my car-buying experience at Irwin so much so that I returned there to buy again. I drove away very pleased with my experience again! I highly recommend this dealership to anyone even if you have to drive an hour to get there like I do. More

Irwin's service department at both the dealership and Quick Lane is excellent. The personnel are friendly and courteous and the service is prompt, reliable and the cost is reasonable. I bought my car (a Quick Lane is excellent. The personnel are friendly and courteous and the service is prompt, reliable and the cost is reasonable. I bought my car (a 2010 Ford Fusion) at Irwin's primarily because of the service department. More

65000 mile check up on our Toyota Sequoia...as always we were greeted by Ray Landry, Assistant Service Manager who is one of the nicest, knowledgeable person you want to deal with. the service was performed were greeted by Ray Landry, Assistant Service Manager who is one of the nicest, knowledgeable person you want to deal with. the service was performed as excellant as we are used to. We would recommend the Dealer to anybody. Thank you Irwin Motors More

I am always treated kindly and with a smile when I enter the Service Department at Irwin Ford. They have always been fair with their assessments and pricing when work is necessary. I like them so much I d the Service Department at Irwin Ford. They have always been fair with their assessments and pricing when work is necessary. I like them so much I don't even own a car they sell, I have a GMC, but would not think of taking it anywhere else! More

There was no pressure into buying the car. The car was immaculately detailed and clean. The price was below Blue Book value. The sales person was kind, patient and very helpful, and I was treated with r immaculately detailed and clean. The price was below Blue Book value. The sales person was kind, patient and very helpful, and I was treated with respect. They even threw in free door guards to prevent dings. Very happy, would highly recommend, and would definitely return in the future. More

I had an overall great experience at Irwin purchasing my pickup truck. The salesmen (Buddy Sickenger) I dealt with was friendly, knowledgeable and professional. I would recommend anyone looking for a new or pickup truck. The salesmen (Buddy Sickenger) I dealt with was friendly, knowledgeable and professional. I would recommend anyone looking for a new or used vehicle to give Irwin a shot as I'm confident they would be pleased with the results. More