Irwin Toyota

This dealership has great service with knowledgeable technicians. I would definitely recommend going here to others. I have been going here for a couple years and will continue to go back! technicians. I would definitely recommend going here to others. I have been going here for a couple years and will continue to go back! More

I recently purchased a 2013 toyota tundra from irwin. The sales staff was average and the sell went well. I took my truck back the following week to get mats and a remote starter installed. I was told to go sales staff was average and the sell went well. I took my truck back the following week to get mats and a remote starter installed. I was told to go to the service counter when I arrived and they would have a rental vehicle ready for me. However when. I arrived the service staff had no idea who i was and no clue about a loaner car. The "service person" just wrote down what I wanted and what I was quote on a piece of scrap paper and just put out his hand for I was assuming my keys? So after standing there for almost 30mins I walked over to the rental place to get a car. The next day I returned to pick up my truck. Again, the service person ( same one) had no idea why I was there. I explained again and after 25mins my truck was pulled around. I asked him where the manual for the starter was and he rolled his eyes and said he" ll look into it. I went to go pay while he was looking for it. Again the service people had no info regarding my purchase and could not figure out what I owed them. When I got into my truck the mats weren't in it and there were two giant scratches in my tail gate. At this point I lost it! After waiting another 25 mins to find someone to talk to they blamed me. I then blew up and they finally took it into the detail shop to buff out the scratches and finally get the mats. Almost 3 hours from when I arrived I left. I would never recommend this place to anyone. The sales was ok but the service would best be described has "slackers". One would have assumed after spending 34 grand there they might take better care o f their customers. Take the time and go somewhere else. Hope this helps future people interested in going to irwin. More

Overall I cannot say enough good things about Overall I cannot say enough good things about Irwins'- I get emails with coupons I get emails with Advantage Points I get phone calls when appl Overall I cannot say enough good things about Irwins'- I get emails with coupons I get emails with Advantage Points I get phone calls when applicable. I puchases my Scion new in 2006 and it looks and rides like the day I bought it. I am in my 60's so I have had many automobile experiences in my life and I can truly say that this is the first time ever that my thoughts are "I will never go anywhere else" I have one short story about a day was at LRGH in blizzard conditions- when I got to the car the windshield wipers were frozen. Knowing I would never make it home (12 miles away) I called and a wonderful woman named Betty answered the phone. She said that they sent everyone home due to the weather but if I could get there she would wait for me and help me out. Betty gave me a loaner car to get home and my car was ready for pickup first thing in the AM- This is the kind of over and above service and compassion you get from Irwin's- I will forever be grateful to you Betty! And to the Irwin family of employees~ More

got approved for my car thats had problems and im not happy with and im being told they cant get me out of it. thanks happy with and im being told they cant get me out of it. thanks More

I needed to have some work done on my vehicle and I had called around to the other service centers in the area, including Irwin's. They gave me the best price, with the cost of labor it was still less than called around to the other service centers in the area, including Irwin's. They gave me the best price, with the cost of labor it was still less than the other service centers quoted me. I have always called around to get a quote, but now I just go to Irwin's. The work is done well and the staff is very knowledgeable and friendly. More

Overall great experience, with a fair, local, family dealership. A nice atmosphere with employees proud of doing what they do. I would recommend Irwins to all my friends and famiy. dealership. A nice atmosphere with employees proud of doing what they do. I would recommend Irwins to all my friends and famiy. More