Irwin Toyota
Laconia, NH
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Everyone we met was very pleasant and helpful. Howard was very helpful and patient……..it is a big decision buying a car. I would certainly recommend Irwin Toyota and Howard Cullen. Howard, than Howard was very helpful and patient……..it is a big decision buying a car. I would certainly recommend Irwin Toyota and Howard Cullen. Howard, thank you for your help. More
We were helped by Ben Flagg at Irwin Automotive Group. He provided excellent service, support and information for buying a Toyota Hybrid Highlander, especially when we are from out of state. He was always He provided excellent service, support and information for buying a Toyota Hybrid Highlander, especially when we are from out of state. He was always available for queries regarding the car and customizations like a remote starter and tow hitch. Most importantly, he went over-and-above in getting the car ready for us and explaining to us its various features. We are very pleased with our transaction which involved no pressure and no rush. Ben was instrumental in making sure that the process was seamless. We had a great experience at Irwin because of him and would recommend this dealership to anyone looking to buy a car! More
I had a very favorable experience with Irwin on my mostly online purchase of a 2022 Tacoma.. The most significant experience was in my interaction with Zachary Land who shepherded the entire purchase and tr online purchase of a 2022 Tacoma.. The most significant experience was in my interaction with Zachary Land who shepherded the entire purchase and trade in process. We corresponded several times re: the process, trade in values, and accessories I wanted. I met with him on the day of purchase, and he way exceeded my expectations. He made it easy, simple, and stress free. There were no surprises, extra fee, or hidden charges. For a senior citizen, this was/is very important and welcome. I have never dealt with this dealership before, however, I have resided in the Lakes Region for over 20 years, and followed this dealership’s accomplishments. When I decided to trade in my 2011 Tundra, I did not know what to expect. My anxiety level was rising. Dealing with Zachary made the stress disappear. I am extremely pleased with the process and I give Zachary Land high marks for his efforts. More
We had a very good experience with all personnel. Ben Flagg in particular was the best communicator we have ever met. He called us on a regular basis keeping us posted and after the sale is still the Ben Flagg in particular was the best communicator we have ever met. He called us on a regular basis keeping us posted and after the sale is still there for us. Thank you, Ben. More
I was vacationing in New Hampshire recently and had what sounded like serious drive chain trouble. Being 300 miles from home and towing a boat made the situation a real headache. The service advisor Aaron sounded like serious drive chain trouble. Being 300 miles from home and towing a boat made the situation a real headache. The service advisor Aaron was able to get my SUV in quickly and get the problem fixed. I am impressed by this service department and the way they helped a complete stranger. Courteous, friendly, and competent. Thanks Aaron! More
Howard helped answer all my questions and coordinated adding features to my new rav. The team was nice and did not pressure you into buying all the bells and whistles. adding features to my new rav. The team was nice and did not pressure you into buying all the bells and whistles. More
The service department is always top notch! Destiny at the service desk is wonderful, and has been a pleasure to deal with, every time I’ve ever seen or talked to her. I absolutely loved how I Destiny at the service desk is wonderful, and has been a pleasure to deal with, every time I’ve ever seen or talked to her. I absolutely loved how I got text updates with videos of the services being done on my Rav. Thank you Irwin auto group for delivering the best service and customer care possible!!!! More
I recently purchased a used car from Irwin Automotive Group in Laconia , New Hampshire. I talked with Acadia Laraway about my preferences for a used car. I don't know a lot about cars and Acadia answered Group in Laconia , New Hampshire. I talked with Acadia Laraway about my preferences for a used car. I don't know a lot about cars and Acadia answered all my questions patiently and clearly. She is a pleasure to work with! More