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Irwin Lincoln - Service Center

Freehold, NJ

4.7
56 Reviews

56 Reviews of Irwin Lincoln - Service Center

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December 12, 2019

Excellent and fast service from when I pulled in the parking lot to be greeted by an associate to the parts and service department. Fast and efficient service More

by Ellen1228
Recommend Dealer
Yes
Employees Worked With
Jerry Torre, Brendan
December 12, 2019

Great communication with Service Manager The service team handled my service appointment with professionalism and great communication with me. Nick, the Service Manager was personally involve More

by RowanNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 16, 2019 -

Irwin Lincoln responded

Thank you for taking a moment to leave us this review as your feedback is important to us. Our Service Team focuses on making each and every experience an exceptional one and welcomes the opportunity to do business with you again soon. Should you need anything further, please don't hesitate to call. Happy Driving!

December 02, 2019

Very poor service. My car was not delivered back as promised. Had to drive loaner to dealership myself. Had to beg for apology. Stay away. More

by Joe61
Recommend Dealer
No
Employees Worked With
Carlos Sousa
November 27, 2019

Excellent Servicing my MKS. Attentive and Knowledgeable Don & his service team were extremely knowledgeable and explained the service call in layman’s terms for easy understanding & decision making at the J More

by vpknj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Dec 06, 2019 -

Irwin Lincoln responded

We truly value your opinion and thank you for your business. It is always nice to know that we are upholding our standards of making every customer experience effortless! We welcome the opportunity to assist you with your service needs in the near future.

November 18, 2019

Service Maintenance The total experience was effortless. Very satisfied. The service department picked the vehicle and delivered it when the service was complete. Didn't More

by Tbsatom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
Nov 18, 2019 -

Irwin Lincoln responded

Thanks for taking a moment to leave a review on your recent service experience. We truly appreciate your feedback and your business. If there is anything else we can do for you please don't hesitate to give us a call.

November 16, 2019

Excellent service as always Always do a great, keep up the great work! Car was serviced in a timely manner. It was washed and looked like new. Thanks again More

by jjfcii12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Talavera
Nov 18, 2019 -

Irwin Lincoln responded

Thanks for the feedback, it is always nice to know that we are upholding our standards of making every customer experience effortless! We look forward to assisting you with your service needs in the near future and appreciate your business.

November 08, 2019

Service at Irwin Mazda has been great over the two years I have had the car. I am very happy with the service and that is why I continue to use them. More

by jl85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don and Michelle in the service department
November 01, 2019

Was greeted and handled in a professional manner. The service was a pleasant experience Specially that I was taken home when I drop the car off and picked up back to get the car when the service was fin More

by Marylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist, Service manager, And drivers
October 30, 2019

Mazda service My experience with the service is a positive one. Don my service advisor is honest and understanding.I recommend them for all your car needs. I give t More

by jack27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
October 11, 2019

Excellent. Very knowledgeable & attentive Don & his service tech were extremely knowledgeable and explained the service call in layman’s terms for easy understanding & decision making. I would More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don (Service Liason)
Oct 17, 2019 -

Irwin Lincoln responded

Al, thank you for taking a moment to rate your recent service experience with us. Our Service teams focuses on making each and every experience an effortless one and are always glad to help. We value your opinion and look forward to doing business with you again in the near future. Best- Carlos Sousa, GM

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