Irwin Hyundai

If there was a 2.5 star review, they would get it because we had a totally split experience. The salesmen were fine. Not pushy and we agreed on a fine price on a loaded base-model Elantra (18,300). Then the we had a totally split experience. The salesmen were fine. Not pushy and we agreed on a fine price on a loaded base-model Elantra (18,300). Then the fun started. The financing woman was very pushy. Know your facts and stick to them when you go in there, people. Hyundai/Irwin offers several kinds of supplemental insurance. I understand it's the financing person's job to sell these kinds of insurance. I don't think they're valuable, but hey, some people like Justin Bieber, so everybody has different taste. We were offered an extension on the 5-year, 60,000 mile bumper to bumper warranty. You can make it a 10-year, 100,000 warranty for a mere $2,000 extra! I told the financing person: We drive 20,000 to 25,000 miles a year, so the extended warranty wouldn't get us anywhere time-wise, it was really a warranty from 60,0001 miles to 99,999. I don't believe we'll have $2,000 of work done, especially since the powertrain is still under warranty up to 100,000 miles anyway. "Oh," she said. "My husband is a mechanic and I assure you, if you don't think you're going to spend $2,000 in repairs, you've got another thing coming." I won't argue about how the financing person drives her vehicles. Suffice to say, we drive almost exclusively on interstate roads and we don't put our car up on jacks and red-line the engine just for fun (and if we did: powertrain warranty!). But to tell somebody "you've got another thing coming" is not appropriate. We declined the coverage. Thanks for making us feel like jerks. ... Or that you're a jerk. There were other insurance offers. We could insure the exterior and interior of the car as well. "What happens if you run over wet paint and then there's paint on the car?" "Then I have paint on my car." Do you want to buy "gap" insurance, so when your car depreciates when you roll it off the lot, you have insurance to pay off the outstanding loan balance? Uh, no. We put "money down" on the car, thus our regular insurance payout would cover the "gap" between what we owe and the value of the car as determined by our insurance agency. But whatever. I did mostly Internet price research and Irwin had some of the best prices I found. The salesmen were fine to deal with. Maybe this is how they make back the money they're leaving on the table with their pricing. I don't know. It was not a pleasant experience. I look forward to buying a car on eBay. More

This is the14th car my family has purchased from Frank. I wouldnt go to anyone else. Frank has always taken excellent care of all of our automotive needs in a caring and extremely professional manner for ove wouldnt go to anyone else. Frank has always taken excellent care of all of our automotive needs in a caring and extremely professional manner for over 12 years. More

Gary was extremely professional and thorough. Very friendly and personable salesman. We would gladly recommend our friends and family. We had to travel over an hour and a half to his dealership , but friendly and personable salesman. We would gladly recommend our friends and family. We had to travel over an hour and a half to his dealership , but it was well worth the ride. We would give him a ten rating if the scale went that high. We'll be back!! More

My husband and I went in with our 2 year old daughter, and she made us feels right at home. We told her what we wanted, and she made it happen. Irwins has a kids waiting room with toys and a TV that is se and she made us feels right at home. We told her what we wanted, and she made it happen. Irwins has a kids waiting room with toys and a TV that is seperate from the adult waiting room, so our daughters noise didnt make anyone else's time there unpleasant. More

This may be the first review i have ever done. I am compelled to write this to express my gratitude to this dealership and our salesperson Adham Darwish for the pleasant experience in purchasing a new compelled to write this to express my gratitude to this dealership and our salesperson Adham Darwish for the pleasant experience in purchasing a new Hyundai Elantra. So i would highly recommend anyone looking for a great deal on a Great car stop in at Irwin Hyundai and Talk to Adham you will be treated to a great buying experience. Thank you for everything you did for us today. More

My Husband and I were expecting the usual dreadful experience when we went to purchase a new car. We expected to be swamped with salespeople breathing down our necks trying to get us to buy a vehicle, experience when we went to purchase a new car. We expected to be swamped with salespeople breathing down our necks trying to get us to buy a vehicle, What we got was patience and respect from Shamus Constant and our salesman Adham Darwish. They took time to listen and work with us . It was pleasant and simple to say the least. We have never had such an easy and relaxing transaction. We both would highly recommend going to Irwin and see for yourself. I'm sure we'll go back next time again. Thanks Guys. p.s. I love my new Elantra ! More

I spoke with 4 different dealerships to negotiate the best price on an Elantra, Irwin was by far the best to deal with. They were honest and forthcoming with their best price and then went the extra mile best price on an Elantra, Irwin was by far the best to deal with. They were honest and forthcoming with their best price and then went the extra mile to get me another discount for military service. The entire experience was excellent and I would highly recommend them to anybody in the market for a Hyundai. Fantastic job Irwin!! Gary and Shamus thank you!!! More

Adham Darwish was the best. He made buying my new Hyundai Elantra GT easy and pain free. I was ready for a fight, but got a conversation and he didn't try to "sell" me anything. He listened to me and we foun Elantra GT easy and pain free. I was ready for a fight, but got a conversation and he didn't try to "sell" me anything. He listened to me and we found the right car. Thanks, Adham, I will recommend you to all my friends and family. More

It was time to trade in the Azera and my wife likes the Sonata Turbo. We shopped around and the price at Irwin was so good we drove up from Portsmouth! When we got there, the car was ready, full tank of Sonata Turbo. We shopped around and the price at Irwin was so good we drove up from Portsmouth! When we got there, the car was ready, full tank of gas, and all the paperwork was ready to go. Gary went through the functions and set up my phone to sync with the car. The whole process was pleasant and there were no surprises! I recommend Irwin Hyundai ! More

I was looking for a new to me car. I spent well over a month looking on line, traveling around my state, test driving, researching. I was very frustrated after meeting with several sales people who didn't month looking on line, traveling around my state, test driving, researching. I was very frustrated after meeting with several sales people who didn't seem to understand what I was looking for. Joe @ Irwin's was fantastic!!! I felt very at ease immediately with him and Irwin's. I live less than 5 miles from the dealership but had never thought of them, then I was driving by and noticed they had alot of inventory that fit the criteria I was looking for. I made an appt. on line to go test drive a car and although I did not purchase the car I went in to test drive, Joe made me feel so at ease I ended up test driving 3 cars that day and purchasing on of the three. I could not be happier with my experience and will definitely recommend them and next time I am in the market for a car - Irwin will be the first place I go!!! Thank you all! Sharon Rock More