Irwin Hyundai

I was internet shopping for a specific year and model Ford Explorer for my son's mom.After locating the model I was looking for, I was put in contact with Craig Johnson in sales.The entire sales transac Ford Explorer for my son's mom.After locating the model I was looking for, I was put in contact with Craig Johnson in sales.The entire sales transaction was done via telephone}I live 75 miles from the dealership}, we agreed on a price,and the needed documentation for financing was clearly explained to me so I knew what to bring with me. Due to a very hectic work schedule that was greatly hampered by weather conditions,Craig held my new truck for over a week without even a deposit!!!I explained my situation,and he worked with me to come up with a workable delivery time for my schedule. We arrived at the store,was warmly greeted by the staff,and Craig took us right in late on Saturday afternoon to complete the sale without any issues or delay.I want to commend both Craig Johnson and the dealership for handling my deal with professionalism,and making us feel like they wanted us there,and our business was important to them. In closing,I will strongly champion the benefits of both Craig Johnson and the entire Irwin Motor Group. More

An open letter to potential Hyundai buyers: My parents An open letter to potential Hyundai buyers: My parents started purchasing Hyundai autos in the 1980s starting with the Excels (2), then the Elantra An open letter to potential Hyundai buyers: My parents started purchasing Hyundai autos in the 1980s starting with the Excels (2), then the Elantra (1), then Sonatas (2). Having driven my mom's old sonata into the ground, it was time for me to buy my own car. I decided that I would purchase a Hyundai. After all, why switch brands when you know what you are getting? My dad helped me find my perfect car online with the help of Irwin Hyundai's internet sales manager. Although I live in seacoast NH, I was able to save almost $2,000 on the purchase of an identical car by travelling to Irwin Hyundai in Laconia. The 60 minute drive saved this college girl a lot of money. My dealership sales representative was Craig Johnson. I was cordially greeted at the entrance and welcomed to the dealership. Craig helped me make my first time experience of buying my own car very easy! Every employee in the dealership was very friendly, but Craig was wonderful to work with. He explained the new vehicle features and explained the financing process. After the test drive, I knew that this was the car for me. Bank approval was smooth and I qualified for very competitive rates and terms. This college girl has a new "Marathon Blue" Accent for about $200 a month with $0 down!!!. The finance manager ( Amy Gill) explained the paperwork that had to be completed to finalize the sale. Amy explained the paperwork to me and my parents and fully answered my questions. She also gave me some advise on how to maintain and improve my FICO scores. I arrived at 10:05AM Saturday morning and I was on my way home with Tiffany ( I named my car already ) by 12:55PM. New car purchased in about 3 hours total (test drive, finance approval, paperwork signing, car prep, and delivery). Can it get any easier? I doubt it. Is it worth the drive to Laconia and working with Craig Johnson? You bet. ~( a very happy new Accent owner purchased at Irwin Hyundai) More

We found the car we wanted online and worked out the pricing with the Internet Manager. We went in for a test drive, etc., we agreed to purchase the car and then waited for four hours to complete the s pricing with the Internet Manager. We went in for a test drive, etc., we agreed to purchase the car and then waited for four hours to complete the sale. At the end of the four hours, our "salesman", Craig Johnson, was more concerned about making sure I completed this review, he even checked to see if I completed it, while we were waiting for the car to be "cleaned". The cleaning they did was not worth the wait, they cleaned half the car and did a swipe on the dashboard and left us with an overwhelming oily smell. I had an issue with the car on the ride home, when I spoke to Mr. Johnson about it the next day, I was blown off. I thought that perhaps they may want to help me out after just purchasing the car from them, he told me I would be better off finding a dealership a little closer to home. However, Mr. Johnson was quick to ask about completing this survey. In an email from Mr. Johnson the following day, he manages again to ask me to complete this survey. I sent an email to the Finance Manager with some financial documents, in the email I asked to receive a confirmation from him that he received it and that the additional key they found would be mailed out to me. It has been three days and still no response, however, the bank called and told me they received the paperwork, In my opinion, all they car about is the sale and not the customer service after the sale. However, we are very happy with our car. More

My husband and I stopped by Irwin Hyundai on Saturday so that I could test drive a Santa Fe. I love the exterior design of this vehicle and although I am a tried and true Subaru owner, I wanted to see what that I could test drive a Santa Fe. I love the exterior design of this vehicle and although I am a tried and true Subaru owner, I wanted to see what the Santa Fe was all about. It exceeded my expectations, as did the service that we received as soon as we walked on the dealership lot on Saturday. I have only had the vehicle for 3 days however I am absolutely certain that I made the right choice in vehicle as well as in the company that I will be dealing with for the time that I own my vehicle. I know that if I call Kevin, he will be attentive. There are so many awesome features on this vehicle that I know I'll be calling or stopping in soon for him to remind me of how to operate them all! More

I was nervous entering the dealership by myself but I was met by a very friendly salesperson. He was very knowledgable about the car I was looking into and able to answer all of my questions. He treated me met by a very friendly salesperson. He was very knowledgable about the car I was looking into and able to answer all of my questions. He treated me with respect and made this a great experience for me. I was able to get a great price for the car that I wanted, I will definitely recommend Irwin Hyundai to others. More

Salesman was very helpful, friendly and I feel like I got a good deal on the car I am purchasing and what I got for my trade in. So far the process has not taken too long. a good deal on the car I am purchasing and what I got for my trade in. So far the process has not taken too long. More

Frank is a great salesman. Second time back to see him. A real guy and treats you very well. Im sure I will be back again!!! A real guy and treats you very well. Im sure I will be back again!!! More

I would recommend Frank as a sales person, he is very friendly and answered all of the questions i had. Thank you very much Frank. This was my first time buying a vehicle from Irwin's, an i would highly friendly and answered all of the questions i had. Thank you very much Frank. This was my first time buying a vehicle from Irwin's, an i would highly recommend Irwin's. More

I would recommend Frank as a sales person, he was very friendly and answered all my questions. I had a great experience at Irwin's hyundai as this is my first time buying a vehicle through them. Thank you friendly and answered all my questions. I had a great experience at Irwin's hyundai as this is my first time buying a vehicle through them. Thank you! More

I was looking for a unique used truck and Irwin had it. My salesman was Sal Vespa, he was kind, polite and quick to listen to my concerns. The folks at Irwin worked as a team, which made the buying process My salesman was Sal Vespa, he was kind, polite and quick to listen to my concerns. The folks at Irwin worked as a team, which made the buying process efficient and no pressure on me to hurry up'. I drove 2 hours to get to Laconia, it was worth the time. Sal Vespa followed through with everything he said he would, that's something that does not happen everyday in our society! More