
Irwin Hyundai
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 680 reviews
Ian, our salesperson, did a great job. He was patient and attentive and applied no pressure. The first numbers provided fir the deal matched our expectations and the deal was agreed to a He was patient and attentive and applied no pressure. The first numbers provided fir the deal matched our expectations and the deal was agreed to and we were on the road home in our 2025 Santa Cruz Limited in record time. The dealer seemed to genuinely appreciate our business and valued our time. Thanks to Ian for a great buying experience and a fun little truck that was surprisingly peppy and fun to drive home! 🛻 More
I have got to say, the experience we had this past Saturday was nothing but amazing! If you are looking for a low key, low sales experience, Irwin is the dealer and ask for IAN! I was put in touch wit Saturday was nothing but amazing! If you are looking for a low key, low sales experience, Irwin is the dealer and ask for IAN! I was put in touch with Ian after agreeing on a agreed upon deal with the online support staff. Our car buying experience was amazing, smooth, and everything we were looking for in dealership experience. Since we parked our trade, and yes, our shinny new car was waiting for us, walked in and felt welcomed when we arrived, meet Ian and he handed us the keys to our 2024 Santa fe and said take it for a test drive, came back and said we want to go a little longer, no problem. Got back, 80% of the paperwork was done, I have never been to a dealer that was so smooth and effective, if you are looking for a friendly low key experience, ask for Ian, he will take care of you from start to finish and days after, and beyond! This dealer is for real, and why I can see they our # 1 in NH!! Thanks for a great experience, and thank you Ian for an amazing car shopping experience! More
We drove 2 hours to pick up a brand-new hybrid Tucson from Irwin Hyundai, and I have to say, Ashley made the entire experience amazing! She brought SUCH positive energy to every step, making the process from Irwin Hyundai, and I have to say, Ashley made the entire experience amazing! She brought SUCH positive energy to every step, making the process smooth, fun, and completely stress-free. From her in-depth knowledge to her upbeat personality, Ashley made us feel like we were car shopping with a friend. We shared so many laughs, and we drove away feeling great about our choice. If you want an enjoyable car-buying experience with someone who genuinely cares, go see Ashley at Irwin Hyundai – she’s the absolute best of the best and Irwin is lucky to have her!💙 More
Service department woooooof. Terrible all around. Dishonest, lack of quality, and rude. Seems like the norm these days but it shouldn't be. Had warranty work done. Picked up t Terrible all around. Dishonest, lack of quality, and rude. Seems like the norm these days but it shouldn't be. Had warranty work done. Picked up the car and it broke down 20 minutes from dealer. Service manager Corey said we were told it needed a battery. Nope never told that..justbket is drive it home with barely enough voltage and shocker we didn't make it home. They could care less excuses excuses excuses. Avoid at all costs. More
Got an alternator installed on my Palisade under warranty. Showed up to pick up the car when it was done and battery was dead. No biggie they jumped it and I drove away thinking it would charge. C warranty. Showed up to pick up the car when it was done and battery was dead. No biggie they jumped it and I drove away thinking it would charge. Car died 20 minutes down the road. Emailed owner Chris who had little to say. Corey the service manager wrote me an aweful email and lied saying I declined a new battery although I was never told I needed a battery too. Never quoted me one. Also forgot to plug in a wiring harness before I left. So tired of bad business! Avoid them please. More
Rick Dion was extremely welcoming and helpful. He guided me through the inspection process and took videos of the car. I am glad that I bought my 2020 Tucson from this dealership and can continue He guided me through the inspection process and took videos of the car. I am glad that I bought my 2020 Tucson from this dealership and can continue to work with it. Cheers, Janet More
We live outside the area and come up to Irwin for our car purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our past two purchases we dealt with Tom Whitney who was really attentive to our needs. We appreciate his follow up and follow through. The pick up day was handled effectively and ran on time. They valued our time which we appreciated. We would recommend working with Tom he won't disappoint he goes the extra mile. Thanks for all you've done for us with our last 2 purchases we made in December 2023 and January 2024. JP & SP More
Irwin Hyundai demonstrated their committment to customer service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our sa service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our salesmen - Paul Norrish - and everyone we worked with at Irwin Hyundai! More