Irwin Ford Lincoln Laconia - Service Center

Exceptional Service! I recently had my 2005 Freestyle in for routine state inspection. I was brought right in even without an appointment. Jim O'Keefe kept me informed on I recently had my 2005 Freestyle in for routine state inspection. I was brought right in even without an appointment. Jim O'Keefe kept me informed on the progress and after a very short stay the job was completed and I was on my way. This is the same exceptional service I have received each time I have brought my cars in to Irwin. More

Poor repair service quality I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and my steering pushed all the way down. I wouldn't think that coming from a Ford dealership service I would have to inspect my truck after it was repaired. I was also displeased with the fact after the part on my truck was replaced that it was not fully tested and verified that everything worked properly. It did not and I had to drop off my truck again the next day. On the key drop off form I specifically wrote to make sure that my steering wheel gets relocked after the service. It again was not, again. I would recommend that you fully inspect your vehicle before you leave the dealership after a service. More

recall Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. More

Nail in my tire Thanks for getting back on the road so quickly. The staff are friendly and polite and the service is great and always do when promised. Thanks for getting back on the road so quickly. The staff are friendly and polite and the service is great and always do when promised. More

90,000 MILE SERVICE AND NORMAL 5,000 CHECKUP SERVICE PROVIDED AND WORK DONE THRU MY ADVISOR LLOYD MILES WAS ,AS EXPECTED, DONE AND DONE PROFESSIONALY. BY WORKING WITH ONE ADVISOR ONLY I HAVE DEVE SERVICE PROVIDED AND WORK DONE THRU MY ADVISOR LLOYD MILES WAS ,AS EXPECTED, DONE AND DONE PROFESSIONALY. BY WORKING WITH ONE ADVISOR ONLY I HAVE DEVELOPED A REPORE OF TRust in MR. MILES. THANK YOU IRWIN MOTORS FOR EXCEPTIONAL EMPLOYEES! More

Exceptional service I recently purchased a used 2010 F150 from Irwin motors that unfortunately had a break pulsation that I hadn't noticed during my test ride. I contacte I recently purchased a used 2010 F150 from Irwin motors that unfortunately had a break pulsation that I hadn't noticed during my test ride. I contacted the service department right away fearing the worst in that I may be "on the hook" for the repairs but my fears were quickly dashed when I was told that it would be taken care of for me. I then made an appointment and brought it in for the necessary brake repairs and while there, the technician noticed some excessive movement in the upper A arm bushings and recommended replacement. I brought it in the following week and the A arms were replaced at no cost to me. I want to thank Bill Salta and all the guys over at the Irwin Ford service department for their excellent service and for reassuring me that I made the right decision by choosing Irwin"s. More

30,000 miles maintenance check-up My vehicle service was completed in a timely manner, and service person, Jim O'Keefe, who took care of me, was polite, informative, thorough and helpf My vehicle service was completed in a timely manner, and service person, Jim O'Keefe, who took care of me, was polite, informative, thorough and helpful in setting up an appointment for a Ford Recall issue. I have been an Irwin customer for over 10 years and have never had a negative experience with anyone I've dealt with. More

They take care of my older vehicles affordably. Between my '02 F550, '06 F350, Brimar Trailer and '04 Jeep Wrangler the service team of Jim O'Keefe, D. Rugg, Travis Houghtailing, Christopher Otte, M Between my '02 F550, '06 F350, Brimar Trailer and '04 Jeep Wrangler the service team of Jim O'Keefe, D. Rugg, Travis Houghtailing, Christopher Otte, Michael Wood and Ron O'Connor have kept my vehicles up and running and in a timely fashion, even when I may limp the truck in. Jim O'Keefe and Michael Wood always explain the issues at hand and any options (if any) to the repairs/service needed. If I have any questions or concerns, Ron O'Connor is right on it and always available. More

Customer service I cannot say enough about the excellent customer service I received at Irwin motors today. Bill Salta was superb in setting up my appointment for ne I cannot say enough about the excellent customer service I received at Irwin motors today. Bill Salta was superb in setting up my appointment for new tires and an oil change and completing that work in a timely manner. I appreciate the considerate service as it lessens the stress of keeping vehicles maintained . The waiting area is also a very pleasant space to spend the wait time. Thank you. Linda z More

Emergency Service / Had car towed to Lloyd I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises m I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises me on what future needs are for continued car reliability. Ken Haley More