Irwin Ford Lincoln Laconia

I will start off with I like going to a dealership as much as most people like going to the dentist but my experience with Steve and Ray has been exceptional! I purchased a 2013 F350 dump truck from Ste much as most people like going to the dentist but my experience with Steve and Ray has been exceptional! I purchased a 2013 F350 dump truck from Steve and he did everything in his power to make the experience a pleasant one and to get us in and out as fast as possible, while still making sure to cover everything about the vehicle and purchase. At the time I was also looking at another truck at another dealership but the package and service Steve put together sold the truck. Shortly after having the truck we noticed wear on the front tire that wasn't normal and we called for service. Although we had a bit of a stumble in the beginning Ray Landry stepped in to make sure we were not only satisfied this time but that we would be in the future as well. He even offered to pick up the truck and bring it in as he lives in the same town as myself. This reminded me of the commercials for the bank that "goes way beyond" the call of customer service! Not only am I extremely happy to have found this team to work with I have even been back peeking on the inventory as we have one if not two more trucks that need replacements and I am a DIE HARD FORD fan. Thank you for making my experience much better than going to the Dentist! I look forward to my next purchase with Irwin Motors, Laconia, NH More

I 've always gotten my car service here and the service is alway quick and speedy. I had David Piper as the service rep. his knowledge and experience far exceeds anyone there . I was very impress service is alway quick and speedy. I had David Piper as the service rep. his knowledge and experience far exceeds anyone there . I was very impressed by his professionalism . More

I called Gene and left a message, and he returned my call by the end of the day! I told him I was looking for an F250, red and no frills not even electric windows. We talked about price, we had a price in mi by the end of the day! I told him I was looking for an F250, red and no frills not even electric windows. We talked about price, we had a price in mind and Gene was spot on. He's honest and we found that quite nice. He searched, found one and within the week it was there. We set an appointment that was good for us, it was later in the day but he didn't mind staying later. While we were doing paperwork we chatted about things we had in common, like hunting, which made the time seem to fly by. The truck was perfect, exactly what I wanted, delivered when promised, clean and shinny and the price was just what I hoped for. All and all a good experience and I can honestly say I'll be back to purchase my next truck. Thanks Gene! More

Awesome customer service.Nate Anderson was an awesome salesman.everyone is so friendly and helpful. service department is very good as well.I would recommend them. salesman.everyone is so friendly and helpful. service department is very good as well.I would recommend them. More

The Price was fair. The service was done Quickly. The service people were very accomodating. A written Report was given to me regarding all of the checks done to the car. I am happy with Irwin. service people were very accomodating. A written Report was given to me regarding all of the checks done to the car. I am happy with Irwin. More

What a great place to buy a vehicle. They were such a friendly group of people, every where you turned there was someone there to help you. Joe was great, he knew exactly what we were looking for and he friendly group of people, every where you turned there was someone there to help you. Joe was great, he knew exactly what we were looking for and he found it in about 10 mins!!! My husband didn't even have to test drive the car, Joe came around the corner with it and my husband says "That's the one"!!! We have been in love since!!! Thank you for making our first time buying with you a pleasurable one!!! If anyone is out to buy a vehicle new/used this is where you want to be! More

I had a very pleasant experience while at the service department, service advisor was Bob Abbott and he was very courteous and very knowledgeable and I was completely satisfied with Mr Abbott handling m department, service advisor was Bob Abbott and he was very courteous and very knowledgeable and I was completely satisfied with Mr Abbott handling my service need's. More

We have been dealing with Irwin Motors and Dave Piper for several years and have been very satisfied with the service, the quality of the work performed, and the professional manner in which Dave and all th several years and have been very satisfied with the service, the quality of the work performed, and the professional manner in which Dave and all the staff at Irwin Motors have handled our automotive needs. The integrity of Dave and Irwin Motors keeps us coming back. More

WORKING WITH KEN BRACE IS ALWAYS A GREAY EXPERIENCE,HE TAKES THE TIME TO EXPLAIN WHAT IS NEEDED FOR MY VEHICLE AND AND ADVISES WHAT THE IMPORTANT THINGS THAT NEED ATTENTION ARE TAKES THE TIME TO EXPLAIN WHAT IS NEEDED FOR MY VEHICLE AND AND ADVISES WHAT THE IMPORTANT THINGS THAT NEED ATTENTION ARE More

I purchased 7 vehicle from them, in 30 years Did all work agreed on, and always ask permission before doing other work. They are great! work agreed on, and always ask permission before doing other work. They are great! More